Pediatric urgent care near me in Jersey Village, TX

Check in was fast. Friendly staff. Clean facility. Kid baby didn’ friendly

The Doctor was very attentive and took care of my problem.🙂

I scheduled my appointment online, entered all my information. Got to my appointment right on time was seen very fast. The girl at the front desk needed some coffee but other than that the doctors were great and so was the medical assistant.

My 3yo baby boy had been crying all morning telling us he has ear pain. We were all over the place looking for an urgent care that opens before 3pm (due to my baby crying in pain since 7am). Luckily Best Health Urgent Care& Clinic was the one we leaned on (regarding reviews& insurance). Best decision we made so far! We’ve tried at least 3 different urgent care facilities in our area with in the past yr& half and nether of them were to our liking. Thank you to the physician& the lady in the lady in the front.. who’s name I didn’t catch /: Highly recommend for children& parents!

5 stars to all but the doctor! I booked an appointment online, arrived on time but still had to wait 15-20 minutes. The wonderful nurse, Leslie, treated me like an old friend and bent over backwards to make me feel peaceful and calm. I’d give her 20 stars, if possible! The doctor wasn’t very friendly, let alone cheerful, (horrible “bedside manner”), unlike the nurse and receptionist. He frowned most of the time and acted as if he wanted to stay as far away from me as possible. However, I believe his diagnosis and prescription order were correct. I just don’t know what I might have done or said to have prompted his unfriendly treatment of me. My treatment by the man I spoke with on the phone the previous day was entirely different. He was warm and friendly, like nurse Leslie. Perhaps this doctor ,(“Val”?) was worried about something or just doesn’t like women, but I was totally unprepared for his rude treatment. I could hear him talking to a man ahead of me in Spanish for many minutes before my online-set appointment, apparently ignoring my appointment. What advantage to pre-setting an appointment if not treated with respect and punctuality? I hope he will treat future patients better.

The staff, the attentive care and their fast response dealing with my husband pneumonia and what turned out to be blood clot. They had orders to Methodist, where he was admitted and now back recouping. It really was a life saving experience. They have kept up with us checking on both our progress against this virus. Certainly a "go to" place for healthcare. My only regret is that I didn't write down the names of the fine staff that cared for us.

I've been to this facility 3 times already since May, 2019. Always, the personnel are friendly and the medical people make you at ease. To me , this is important especially for a patient. We are in a vulnerable state. Today, I get a follow up phone call from my last visit last 2 days ago. That is really nice of them