Pediatric urgent care near me in Keller, TX

Great staff!  They were kind and very professional.

Staff is so friendly and easy to get an appointment

Last time I came here, my whole experience was a nightmare. They looked like they changed ownership so I gave another try. The experience was so simple. Everyone was easy to talk too and  I had barely any wait time. The women I saw were pleasant and efficient. I was out the door quickly and my prescription was called in by the time I got to the pharmacy.

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

My son needed care immediately after being triage by a nurse from his primary doctor. The Primary doctors office was near closing and suggested the urgent care. I called urgent care and they were very helpful setting an appointment and also seeing my second child for a sports physical. Staff was very friendly and PA was also from Rockford, Illinois, which is my hometown. She was very pleasant and knowledgable and my Children really were comfortable with her

I never visited this location before but had to go due to the severity of the pain my daughter was having with her sore throat. Her doctor is good but no available openings. The experience was beyond exceptional. The staff and PA was too kind. I'm considering changing doctors. I love great service and the location we visited was nothing short of it.

My kid needed a physical done called and to my surprise they had an opening. Visit was awesome they had quick wait time visit it self was fast and efficient and the provider was awesome. Will definitely be recommending to others.

They are like going to see family.  Lately, it seems we are there so often, I see them more than my family.  Scheduling is quick on line, usually within a hour.  Check-in … you are greeted and polite.  They now know us by name.  10 minutes is the normal wait, sometimes less. The PAs or doctors and nurses are caring and answer your questions.  There are usually very few in the waiting room so I don’t feel I’m passing our germs on or getting their germs.  The facility is clean and has space to spread out.  Usually there is a kids show on the TV.  Oh and of course the girls love the rubber ducks they get to choose from at the end.  Occasionally they are out… but rarely! I would recommend this provider anytime.

The front desk gentleman was very nice and professional, took my blood pressure & temperature. The nurse who came into patient room told me I should have put my mask on when I had been told I was going to be getting swabbed next - I realize I was contagious but I wasn’t leaving the room and I knew I was getting swabbed - I wasn’t sure it it was going to be my nose or mouth.  Her manner & tone was not friendly.  The PA was great, very nice bedside manner, helpful and answered questions.  I had thought the clinic did PCR tests as they had done in the past but learned that had stopped some time ago. I wanted to have a PCR test done as well but was not able to.

Overall satisfied reception entry questioner may need improvement otherwise all ok

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.