Annual Physical Exam
in Lucas, TX

The receptionist never greeted me when I entered the office. She was not at the desk but was back in another office talking to another staff member. My first interaction with anyone was when the nurse called my name to be seen. The nurse and Dr were professional and friendly. When I walked back to the front there was still no one at the desk. The receptionist was again in the other room talking to another staff member. I said excuse do I need to check out and she said no you’re good. Very poor communication.

The staff was very helpful and friendly!  I highly recommend!

10/10.  Good people, quick service.  Fast scheduling, easy to do online.  Check-in was easy, no issue with the online option.  Staff were very friendly and accommodating.  They took great care of me and addressed my issue promptly.  I went at night but I was in and out in 25 minutes total time!

I love the fact that you can book online, and wait time is not long. The waiting area was a little dirty, idk if someone had just spilled a drink on the chairs. Most of the chairs needed a wipe down idk if they do that. But other than that it's a nice clean place. Staff if nice. I would recommend to anyone

I have already a appointment with the clinic and I wait about 6 minutes to get inside the check room after that I went to the examination room and about 5 minutes to see the doctor and that was it

Very quick and comprehensive:)

My son got sent home with a fever schedule his appointment fast and was seen fast as well. Love taking my children here.

The assistant that brought me back to the exam room could not have been more robotic, unfriendly and cold; horrible bedside manners. Fortunately this type of behavior is rare at this clinic. The front staff, checkout and Megan were 5-✰☆ great!

Construction was a little unnerving but all for progress

This place is great ..Russell and staff wonderful...

The front desk gentleman was very nice and professional, took my blood pressure & temperature. The nurse who came into patient room told me I should have put my mask on when I had been told I was going to be getting swabbed next - I realize I was contagious but I wasn’t leaving the room and I knew I was getting swabbed - I wasn’t sure it it was going to be my nose or mouth.  Her manner & tone was not friendly.  The PA was great, very nice bedside manner, helpful and answered questions.  I had thought the clinic did PCR tests as they had done in the past but learned that had stopped some time ago. I wanted to have a PCR test done as well but was not able to.

Overall satisfied reception entry questioner may need improvement otherwise all ok

Most of the staff was at lunch when I was there so the lady who handles the front office also did my test. She was fabulous from the start by keeping me informed about the timeline and conducting the test. The Dr/PA was ok.