Professional Ear Wax Removal
in Melissa, TX

I had a UTI & I thought a sinus infection or cold. But they handled so well by checking for flu or Covid. I did have a bladder infection & to my surprise COVID.  They were all so kind & very professional .

The receptionist never greeted me when I entered the office. She was not at the desk but was back in another office talking to another staff member. My first interaction with anyone was when the nurse called my name to be seen. The nurse and Dr were professional and friendly. When I walked back to the front there was still no one at the desk. The receptionist was again in the other room talking to another staff member. I said excuse do I need to check out and she said no you’re good. Very poor communication.

The assistant that brought me back to the exam room could not have been more robotic, unfriendly and cold; horrible bedside manners. Fortunately this type of behavior is rare at this clinic. The front staff, checkout and Megan were 5-✰☆ great!

Have had a cough for a week and was going out of town, wanted to make sure it was nothing serious

Loved this place. Have been through so many urgent care places over the years. Tried this one on a recommendation from neighbors and would highly recommend it too. Excellent weekend care for child who turns out to have strep.

My son was exposed to someone who tested positive for COVID-19. I was able to book our appointment online, complete all the necessary paperwork digitally and when we arrived we waited for less than 2 minutes before we were called back. We chose to have him tested using the rapid test and we were able to wait in the room for his results. I appreciate their efficiency in our time of need.

My daughter needed a sports physical today. I was able to get in very quickly. The check-in process for paperwork went smoothly due to it being available online prior to the appointment. The staff was very nice and pleasant. Nurse Bri was excellent. My daughter was nervous at first, but Nurse Bri’s bedside manner helped her feel more comfortable. I would definitely recommend this office and its staff.