Annual Physical Exam
in Melissa, TX

Two weeks earlier I had pulled/strained my back muscles. After two weeks of pain and limited mobility, I decided it was time to seek medical help. On Friday, I called my PCP but she did not have any openings. I then called NextCare Urgent Care for an appointment. Check in was easy and on time. My provider explained everything in detail and was understanding. I would definitely recommend this provider.

Brought my son in due to an injury he had at school. Got check-in right away. Very professional and easy to understand. My son feels so much better now

PA was amazing. I was very stressed out about my daughter’s allergic reaction. She answered all my questions and concerns. Also calmed my daughter down in a moment for distressed.

very nice zero wait time, The staff was excellent great customer service will come back again

I had a painful infection. NP McClendon diagnosed it correctly, and I am on a treatment that is curing the infection and relieving the pain.

Check in, triage, and provider did not introduce themselves. I was seen a long time after my appointment with no acknowledgement of my wait time. I understand you may not be able to tell me why I’m waiting, but it made me question why I booked an appointment and was told to be there early. My prescription was printed instead of being sent to my requested pharmacy I put on my paperwork and advised the provider of. The phlebotomist Jose was very quick and kind tho, and the lab draw was painless. He introduced himself and communicated well

Made an appointment online but had to wait about 45 minutes. This was due to a provider not showing at a different location and extra patients being seen. Otherwise went smoothly. I saw someone I have seen before which is nice. I would recommend her. Already feeling better today.

Took my son in for cough and congestion. The staff at both locations are always pleasant!

Overall satisfied reception entry questioner may need improvement otherwise all ok