Professional Ear Wax Removal
in Southlake, TX

This place used to be super fast.  And I have had it be slow…. But today took it to a whole new level.  We waited with an appointment in the waiting room for over an  hour and a half.  (The receptionist said they were about 30 min behind).   We walked out 2.5 hours after we arrive.  Normally I love this place because the waits are not horrible.  Apparently they had one Dr. and one nurse working and the receptionist.  Everyone was very friendly, and I could tell they were working, but waiting an hour and a half after your appointment was way too long.

It was as the most amazing experience I have ever had at an urgent care. Everyone from the front office to the medical assistant and the doctor were kind and empathetic. The wait time was minimal. I would definitely recommend to take your babies there.

Booked an appointment for 8:20 and fell asleep. Got there 10 minutes late and they were so relaxed about it. I didn’t have to wait long and was out of there in 30 minutes. The whole staff I interacted with was wonderful.

I’ve never had a problem here and the staff/Doctors and nurses are extremely friendly/polite/and caring.  I’ll continue to come here due to all the good.  Thank you.

Wait time was good and I saw my favorite doctor. Dr.Bean she always pleasant and attentive.

Dr.lee was perfect. Great,fast,professional,friendly. Everything was GOOD

Excellent staff and service. No wait time, friendly staff.

I’ve visited in the past & they’ve always took care of my babies needs in a timely manner

I was able to schedule my son an appointment the night before easily online! Staff and PA was super friendly and attentive.

All the staff and the provider was great and the care was awesome

This place is great ..Russell and staff wonderful...

I had no idea what to expect as I had never been there before. Thought I’d be waiting for a long time all the while feeling pretty bad. But I got right in and they took such great care. Awesome experience.

Woke up this morning right sided pain under breast. Hurts when takes a breath in. Was able to be seen by spot same day.

My kids are really sick and the doctor said they don’t have anything… not happy with that and my kids are coughing so sick I don’t know what to do.

My daughter had a sore throat for the last day or two and I needed to get her in for a quick checkup for strep. I was able to log in to the website and schedule and appt with ease within 2 hours. I was greeted by the front desk. The entire office staff were welcoming and kind. The office as a whole was pretty clean but there was a very potent smell of dirty diapers . The stench pretty much hit you the moment you walk in to the clinic. Someone must have left one in one of the rooms or bathroom. Maybe the staff needs to make it a point to keep extra small trash bags on hand and tell parents of little ones if they need to change the diapers to use one before throwing into the trash. This was my first visit at this location and I will definitely be back now that I live in this area.