Professional Ear Wax Removal
in Todd Mission, TX

I brought my son and daughter to Excel Urgent Care and received the best care and customer service. The employees checking us in were quick and answered questions that I had before going to the back. The kids play area was a nice distraction while I filled out the necessary paperwork. I appreciate the fact the area was tidy and allowed my kids to enjoy the wait. Once we were called to the back the Triage tech was extremely patient with my little ones as she got their vitals. We then went to a room and waited no more than a couple of minutes before the NP Diane and her student came in. They were very thorough and answered the many questions I had. I really appreciate the customer service this Urgent Care has demonstrated, it's extremely rare these days.

I love it here, the staff is friendly and they are quick to get you in. I also like that you are able to check in online. Also they send lab results or imaging to your childs pcp. Best thing is they are close to home, and have plenty of parking. The wait time is to be expected, its not horrible either.

I recently went to Express Family clinic, and as always, I was treated with the utmost care and respect - despite 30 people being in front of me. Did I have to wait? Of course I did - there was a line already out of the door when I arrived. I waited in my car until I was called in, and then I was treated thoroughly and professionally. Maybe it’s Covid, back to school, or something else in the air right now - but it’s been incredibly busy the last couple of times I’ve went. However, the owner and all of her employees were working like crazy to get everyone seen and treated as quickly - and efficiently - as possible. I’ve been coming to this clinic since it first opened and I’ve never been disappointed - and even with a long wait, I’ll still never complain. Best clinic ever.