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The wait time was less than 10 minutes. Appointments are set up in time slots right now; however, I was able to set up an early Saturday morning appointment the same day within 45 minutes from calling the clinic. The staff was pleasant and helpful. The Doctor's name is C. Moorland's, and her bedside manners were excellent. The Medical Assistant has outstanding bedside manners too. Both listened to all of my questions and concerns. They were compassionate and I felt comfortable explaining my symptoms without feeling anxious and/or rushed. The environment is clean and organized. I actually live near Downtown, Columbus and this visit was my second experience. My initial visit was outstanding so I went back for an exam and treatment. l will continue to drive to Reynoldsburg Ohio Health Urgent Care to receive medical treatments that are not considered an emergency. Furthermore, I like their extended office hours. I give this clinic and Staff 5 stars. They accepted my insurance plan. I highly recommend this clinic.

Returned after 11 years, have made Eric Yoon My PCP, he remembers me and has time to listen and gives reasons for referral.

Hometown was super clean and inviting. The staff was very kind and cool and made me feel at home. The nurse and Doctor who saw me were so kind. I hurt my arm and they did a super low cost in-house x-ray and took care of the sprain in office. Then called to follow up a few days later to see how I was feeling. I was really impressed with how caring they were. I don't have a PCP and will definitely be going back. I saved so much money compared to the ER.

The front desk and the assistant was friendly, kind. Andrea was who saw us. She was fast, we were and out in a timely manner. We did not feel rushed but she made sure even being busy to see us and assist us with our medical concern. I will continue to return in the future and recommend to family and friends.

Thank you to the staff of Hometown Urgent Care in Xenia, OH. I've been researching places that are doing COVID testing. I was so happy to see that testing was happening in a location that I pass every day. With easy-to-adhere-to safety precautions in place, like remaining in your car to fill out the intake form and then waiting for your turn to be seen, this was a breezy testing venture. Staff was friendly and helpful. The nurse was very good-natured over the phone and in person and answered all my questions. The place is very clean with all the safety measures in place. The doctor was super nice, made me feel heard, listened to my concerns, and was so skilled at administering the nasal swab. Zip zop zoop. A little discomfort for maybe 3 seconds. Just like he described -- it's like when you're swimming and you get salt water up your nose. The exact same feeling. No big deal. I was so sorry I had been so scared of this test and reluctant to get it. This was my first visit and I cannot say enough good things about the experience. Thank you, thank you, thank you. You are doing such a wonderful service to your community and in such a pleasant and non-frightening way. You are my heroes. Keep up the outstanding work! Thank you!!!

My children and I love Doctor Berwin Miller and the staff at Merita Health 1981 Granville Pike in Lancaster, Ohio. My daughter and I went here after a horrific visit at another urgent care the day before with my son. A friend referred us. Anyways i ended up making Doctor Berwin Miller my children's primary care doctor. They love Doctor Berwin. He is the only doctor who has been able to give my 11 year old daughter a flu shot in a few years now. She is scared to death of needles. He was able to calm her down. When we first met him she was sick and he was so amazing with her. After that first visit with Doctor Berwin my 11 year daughter said can he be my family doctor and so i cancelled their annual check ups with who they had been seeing and scheduled them with Doctor Berwin. I just did a walk in yesterday for being sick to see Doctor Berwin and i still have my PCP doctor. I could not get in to see my doctor so i went to see my kids doctor instead and got what i needed and today i am already feeling better. I had a ear infection and cold. Very red throat. Anyways i recommend Doctor Berwin highly for anyone. And the staff is just as amazing!!!