Professional Ear Wax Removal
in Mason Neck, VA

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Fast. I would recommend

Charmaine was amazing.  We have seen her several times and I would go back just for her!   Thank you! Receptionist and nurse were very friendly as well!

I received excellent information about my condition from the doctor.

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

Quick. Everyone was nice and knowledgeable.

Excellent service. Staff was cery efficient. Thank you Dr Cooke, thank you! Pain is decreasing

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

The appointment was on time. The doctor gave me the right medication to control the infection and posion ivy rash. Doctor explained me in details what to do next to control and alleviate the discomfort. Also gave me hand out about the medication and what to do. This is my new emergency to go.

Yesterday was a successful day as any of my other physical appointments & thank you for your time.

People with appointments after us were called back to be seen before us. Appointment time in office did not match appointment time scheduled.