Professional Ear Wax Removal
in West Falls Church, VA

If you find that you need an urgent care center, this place is open on Sundays. I immediately made an appointment this morning, feb 18, 2024. I had to work today, was about 20 minutes late for my appt, and they were so pleasant when I arrived. I thought I had an ear infection; turns out I had a massive amount of ear wax in my left ear. Sarah and Jessica were very friendly and personable. Doctor Courtney was also very thorough. I'll be picking up my prescription at Walgreens tomorrow. Sarah was gentle and she removed so much wax from my ear. What a blessing to have this urgent care center near my job. I highly reccomend this amazing urgent care center.❤🙏

Decided to visit due to ongoing issues - found the clinic off Google as it was indicated as an Urgent care. Scheduling the appt was easy and quick. I had to reschedule for a later time and was able to do so without any difficulties. The nurse/technician that checked me in and did my initial intake was very welcoming, accommodating, and professional. He also administered the tests I had to take and was very friendly. When drawing my blood, I get squirmish but the technician did it incredibly well! I didn’t feel a thing! I appreciated how the doctor was quick, straightforward and also professional. Will definitely recommend and plan to return for PCP care.

First time patient and the experience was excellent from the responsiveness of the staff to the quality of the care to the efficiency of the process!

I care was excellent, explained well .

Excellent care by Jackie.

I’ve been here 3 times this year for different issues. The doctor is thorough and explains everything well. She is a very caring person. I could go to a place that’s close to my house but I like Prima a lot more —I’ve seen the same doctor each time, they give you personal attention, and I’ve never had to wait more than about 10 minutes.

The nurse was friendly but not at all gentle in swabbing my nose for the pcr test. I let her know how much she was hurting me and I know it could have been done to the same effect a lot more gently. She also told me it would take 2-3 days to get pcr results. I was led to believe otherwise from your web site and the doctor who was very friendly came in after and said we should have it probably 24 hours.

The only thing I did not care for was the receptionist. She was a little snobbish and unwelcoming. However, everything else was very nice.

Easy to book, friendly staff

Quick. Everyone was nice and knowledgeable.

This is an excellent urgent care facility. The staff were professional, polite, considerate and compassionate. Wait time was minimal despite being busy. Scheduling an appointment was very helpful. Very clean facility. Thorough exam and knowledgeable medical professionals. Check-in/check-out was efficient and seamless.

I received excellent information about my condition from the doctor.