Professional Ear Wax Removal
in Allyn, WA

Easy scheduling, great staff, and very informative doctor! Always have a great experience at this urgent care especially when we are there for less than ideal reasons.

I was able to make an appt online for the same day. Once I arrived, the check-in was easy and they got me back to my room quickly. The MA was super friendly and cordial. The provider was friendly and open to listen to my thoughts regarding the concern. Overall experience went really well.

Everything good except they couldn't find a vein to draw blood from...

The staff members were friendly and efficient. Dr. Eppel provided knowledgeable, courteous care. We highly recommend this clinic!

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

Easy to book online, was able to get an appointment same day. All staff were great! Son has extreme anxiety about going to the Drs, and they all made him feel comfortable.

Called close to opening was told there was approximately 3.5 hr wait but they would be happy to text with my ETA. Walked in the clinic immediately greeted and saw the doctor less than 8 minutes later. Walked out with RX quickly. Great service all around. Definitely would come back again.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Staff was professional, friendly. They didn’t rush but each was present, as in focused, on me.

Easy online booking.  Check in was seamless. Waiting area is clean and pleasant.  Staff are all friendly, efficient, knowledgeable and helpful, which is really appreciated when you are sick.  I would absolutely recommend this facility.

Walk-in they were amazing!! So helpful and no  judgmental

The doctor was very condescending. While trying to explain my sons complex Medical history and issues he turn and looks at my son then looks at me and asked if my son could not speak. That was extremely disrespectful and inappropriate

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

Easy to schedule an appointment or be put on a waiting list!  Love this place!