Professional Ear Wax Removal
in Covington, WA

Everyone was fantastic. All the children's urgent cares were full so we took my son in for a persistent fever on advice of our pediatrician. We were in and out in 20 minutes and felt like we got excellent care.

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.

I don’t usually leave reviews (who has time for that ) but I really had a a great experience at this clinic . Fast ,kind and respectful . I haven’t felt that in many healt clinics before . Strongly recommended .

Everything was ok except I was rusher by Medical assistant to leave. I ask about results of my test and she said she will call( she never did). Also Dr told me ( I remember exactly) that she will give me excuse for work for Monday but nothing happen and later when I read notes showing not excuse from work needed. I like this place but this time I was rushed to leave room. Thank you

The appointment was very quick and the staff was kind efficient and amazing.

I woke up with a pelvic pain and was able to book same day appointment. It was so quick appointment with everything. Dr Tam Pham was a great attentive and passionate, I would highly recommend her! !

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Was able to schedule an appointment with a provider without difficulty. Had a double ear infection!

Very helpful friendly staff. Identified my issue quickly once in exam room. 3 emergencies coincided my visit, wondering why the don't go to hospital emergency.

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.

Scheduling an appointment was super easy. The staff was fast and friendly and had me in and out quickly. Always a great experience at Indigo.

Big thank you to staff and medical provider I saw at my visit today.

Everything & everyone was perfect! Professional, kind etc

The When I called yesterday afternoon there was a 3/4 hour wait. The kind receptionist suggested I make a 9:30 am appointment this morning. I did and it worked out very nicely. A short wait and all went very smoothly!  Yes, I’d recommend this provider based on my experience today.

Thank you, everyone. From start to finish A+. when you don’t feel good, it’s so nice not to go through a hassle to get an appointment and treatment and with such a well asserted establishment. Thanks for the care & kindness, professionalism.

Everyone was amazing. The doctor didn't listen to the fact that I couldn't take the antibiotic. It was making me so sick the staff there is wonderful.

Woke up this after dealing with cold and being tired. I was concerned with the lack of energy. Now, visiting clinic as a walk in and being checked out. I feel I can plan my next adventure, been concerned. Being 81 is a new experience and may not get it right. Thank you for your kindness and professionalism. Happy new year!

Everyone was excellent when it came down to anything we needed or asked. I appreciate everyone that was there they are extremely nice and respectful.