Professional Ear Wax Removal
in South Hill, WA

Great experience. Took my daughter in for a sore throat, had an appointment within an hour, was seen and got results fast. The team was friendly, caring, and efficient.

I was able to make an appt online for the same day. Once I arrived, the check-in was easy and they got me back to my room quickly. The MA was super friendly and cordial. The provider was friendly and open to listen to my thoughts regarding the concern. Overall experience went really well.

The staff were amazingly kind, supportive, skilled in nursing and quick to resolve all my issues.  It was a pleasure to have them backreact the way they did. Thank you and God bless you all.

Had made an appt for tomorrow for a lingering cold/sore throat/earache but was feeling worse as the day progressed. I called to see if walk-ins were accepted and was told yes and the likely wait time. And then was told that they could text me when the wait had lessened. So kind! I ended up going within half an hour...figured I might as well wait there. And the check-in was efficient and fast. I was seen quickly, all my questions were answered and I was reassured about my symptoms. An OTC was prescribed after it was determined I was negative for strep or tonsillitis or an ear infection. (They even cleaned one ear, which was clogged with wax - a new experience for me. I came away SO IMPRESSED with all the staff - kind, professional, helpful and efficient!! Would definitely recommend this provider!!

Woke up with the symptoms of a UTI and went straight to urgent care and got on the waiting list. I was seen early due to cancellations and I was in and out in what felt like 15 minutes. The doctor, nurses, and staff were so friendly, compassionate, and knowledgeable, and made my experience the best it could be considering the circumstances. If I need care in the future, Indigo in Milton is at the top of my list!

The staff members were friendly and efficient. Dr. Eppel provided knowledgeable, courteous care. We highly recommend this clinic!

Easy to schedule an appointment or be put on a waiting list!  Love this place!

Walk-in they were amazing!! So helpful and no  judgmental

Easy online booking.  Check in was seamless. Waiting area is clean and pleasant.  Staff are all friendly, efficient, knowledgeable and helpful, which is really appreciated when you are sick.  I would absolutely recommend this facility.

Staff was professional, friendly. They didn’t rush but each was present, as in focused, on me.

Great staff and service front to back.  Check in was quick, wait was manageable, provider explanation was clear and concise, blood draw and x-ray effortless.  Very pleased with the visit. I absolutely recommend.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Scheduling was super easy and convenient rather than doing walk in. We were seen right at our appt time. The nurses and doctors were friendly and caring. The ladies who checked us in were also very friendly and quick! Always a great experience.

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

I went to Indigo for a second visit for the same ear infection. This time me I saw Michelle. She was wonderful. She listened to me, changed the medication and added one. After only two days I’m starting to feel a difference. The staff is always courteous, friendly and extremely efficient. My prescriptions are always called into the pharmacy even before I leave the office.  I really value this place. They bill my insurance and seldom make me wait more than a day or two to get in. I actually prefer it to my insurance physicians. BTW I was offered an appt in my network for an INFECTION in 4 months!  Unbelievable.

Easy to book online, was able to get an appointment same day. All staff were great! Son has extreme anxiety about going to the Drs, and they all made him feel comfortable.