Professional Ear Wax Removal
in South Prairie, WA

Our medical assistant, Katie and our care provider Miss Debbie, we’re very helpful and efficient supporting my son. The front staff was very kind and helpful as well.

The staff members were friendly and efficient. Dr. Eppel provided knowledgeable, courteous care. We highly recommend this clinic!

Great staff and service front to back.  Check in was quick, wait was manageable, provider explanation was clear and concise, blood draw and x-ray effortless.  Very pleased with the visit. I absolutely recommend.

Easy to schedule an appointment or be put on a waiting list!  Love this place!

Savalee has seen us a few times now, and she has been wonderful! We’re very grateful for the care team at this particular Indigo.

Walk-in they were amazing!! So helpful and no  judgmental

Easy online booking.  Check in was seamless. Waiting area is clean and pleasant.  Staff are all friendly, efficient, knowledgeable and helpful, which is really appreciated when you are sick.  I would absolutely recommend this facility.

I haven't been to the doctors in almost a decade and my previous experiences were not so great but many of those bad experiences were shattered today from having a positive experience at Indigo. Jay was very professional and kind and helped me walk through the processes at my appointment. The office was clean, organized, and well functioning. Thank you.

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

Staff was professional, friendly. They didn’t rush but each was present, as in focused, on me.

Called close to opening was told there was approximately 3.5 hr wait but they would be happy to text with my ETA. Walked in the clinic immediately greeted and saw the doctor less than 8 minutes later. Walked out with RX quickly. Great service all around. Definitely would come back again.

Very good facility. Only hour wait time as a walk in. Called to see if I could schedule walk in over the phone for my daughter who had double ear infection. Very quick and happy to help. Even offered her snacks and some apple juice to accompany the wait time! Very polite and considerate of her care and needs. Great staff. Will definitely come here again if needed! Wish they all were this easy and professional! Nicely done.

Easy scheduling, great staff, and very informative doctor! Always have a great experience at this urgent care especially when we are there for less than ideal reasons.

I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.