Professional Ear Wax Removal
in Spanaway, WA

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

Savalee has seen us a few times now, and she has been wonderful! We’re very grateful for the care team at this particular Indigo.

Great staff and service front to back.  Check in was quick, wait was manageable, provider explanation was clear and concise, blood draw and x-ray effortless.  Very pleased with the visit. I absolutely recommend.

The entire staff was very friendly and professional. Everything was clean, neat, and welcoming. I would recommend this location to family and friends.

Excellent experience. Front desk and intake staff were friendly and efficient. Clinician was thorough and explained her recommendations clearly. This is my second visit. No scheduled appointments were available, so I joined the waiting list and went home. I was notified that my turn was coming up when it was time to return to the clinic, then was seen promptly...very convenient.

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

I haven't been to the doctors in almost a decade and my previous experiences were not so great but many of those bad experiences were shattered today from having a positive experience at Indigo. Jay was very professional and kind and helped me walk through the processes at my appointment. The office was clean, organized, and well functioning. Thank you.

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Scheduling was super easy and convenient rather than doing walk in. We were seen right at our appt time. The nurses and doctors were friendly and caring. The ladies who checked us in were also very friendly and quick! Always a great experience.

I went to Indigo for a second visit for the same ear infection. This time me I saw Michelle. She was wonderful. She listened to me, changed the medication and added one. After only two days I’m starting to feel a difference. The staff is always courteous, friendly and extremely efficient. My prescriptions are always called into the pharmacy even before I leave the office.  I really value this place. They bill my insurance and seldom make me wait more than a day or two to get in. I actually prefer it to my insurance physicians. BTW I was offered an appt in my network for an INFECTION in 4 months!  Unbelievable.

I thought it was extremely easy to book a lab test appointment with Labcorp. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.