Urgent Care
in Washington

Scheduling was easy via Solv, but no coordination between Solv and the office resulted in multiple duplicate bookings and unacceptable wait time.  2:30 appointment confirmed by Solv, actual check-in 4:55.  Staff was friendly and courteous, but front desk staff was overwhelmed.  Provider and staff were prompt once I was checked in and appointment was quick and efficient.  Care and bedside manner were top notch.

Scheduling online is easy.  The wait time was long but everything else including the dr was good.

Got in to room pretty quickly. Doctor was fantastic. Total time for visit was about an hour, which included waiting for Covid/flu test result.

Everytime I have to go in or bring my kids in, anything from xrays to basic flu, this team is on it! Friendly. Supportive. Listens. Helpful. Always compassionate!

I was 30 mins behind of my appt. and thought I will be accommodated after 1.5 hrs. They called me 15mins after I checked in. All of the staffs and doctor s are friendly and courteous.

So convenient to go on the phone app and find an appointment! Got in early and I don't think I waited 5 minutes before I was taken back. Was in and out in probably 15 minutes or less with a prescription sent to my Pharmacy.

Staff and nurses were really nice. When it came time for the doctor to come in he seemed nice and had good intentions but his bedside manner wasn't very great. I was in immense pain, and had to drive myself due to it being a weekday. Was under a lot of stress and after doing a quick evaluation he spent quite a while on his computer in silence. Just to lean over a bit later and tell me I needed to go to the ER. He did his job, and didn't do anything outright bad, just felt a bit disconnected from the patient unlike other doctors I had been seen by during previous occasions at the same place.

I cant' say enough good things about this place. Needed to get in quickly as I am due to leave the county tomorrow for two weeks. I'd never been here before but they were showing same day appointments so I thought I'd give it a go. Very easy and slick, modern sign-up experience via mobile (far superior to legacy providers). Got an appointment for an less than an hour after I signed up. At the place, both the receptionist and the PA-C (Kayla) who saw me were super-friendly and extremely helpful. The facility is modern and clean. The exam was thorough and all my questions were answered. The procedures were very well explained, as were the costs (very transparent - first provider I've been to who could easily and quickly tell me my out of pocket costs based on my insurance). They even had the medication I needed right there in stock at a reasonable price so I didn't need to stop at the pharmacy. This is the best kept secret in Woodinville for healthcare right now. They didn't seem busy at all, which I hope is not a sign they aren't doing well. Give them a try!

It was so nice to be able to schedule an appointment and not have to sit and wait to be seen when not feeling well. All the staff were empathetic to my concerns and provided the care that I needed.

I love coming here. Great customer service and very clean.

This is how testing should be. This was easy, quick, essential paperwork only, friendly, efficient, sanitary, and the staff were amazing. Whoever put this place together should tell the soulless leaders of the us hospital system how to Covid care right. Also I was out before my text to tell me my wait in line came through.

An hour and three quarters wait for a 10 minute visit — filling out paperwork online, only to have to fill out the same paperwork again once in the office , NOT particularly impressive 🙄

Easy to schedule, staff was helpful and very friendly, got seen fast, all around great place.

This is on a Saturday, I had very badly infected thumb with great pain I had been awake most of the night and was exhausted when I arrived I was greeted by a extremely friendly and professional medical staff. There was a wait time,but I was told that I could go home and they would text me when it time for my appointment and I could return. I was able to go home and rest. I was texted a about 2hrs later, when I arrived back again I was seeing the Doctor after a less than 10min wait . He was calm and professional and friendly, he was able to diagnosis my problem with my thumb and set a course of treatment. This was a positive experience, the fact that I was able to go home and return making the wait time seem considerably less was a bonus. Great staff Great experience.

I’m satisfied with my visit. It was easy to schedule, check in was convenient, staff was very nice and helpful and the care was very good and helpful!  Very encouraging as well, which aides in your belief from your diagnosis to how you proceed in your aftercare!  👍🏾🙏🏿