GoHealth Urgent Care Locations in Old Saybrook, CT

Came for a Covid test, had to wait in line outside in the cold for two hours just to put my name on a list. Luckily I was number 12 out of 25 so I was able to get tested with my niece and nephew. Other than the wait before the facility opened everything else went smoothly.

Everyhthing was positive & wonderful Staff was accommodating & friendly even considering how busy Riverdale Urgent Care was. The doctor was wonderful whole even having issues w/computers that were down!!! Very impressed Only little negative was such a large group of people who were sick including myself, had to wait...That was not the staffs fault.. It was ours for begin sick. .Covid creates that. Would recommend to anyone in the future!

I chose to go to this urgent care because the staff are wonderful. When I was there a patient was acting absolutely obnoxious and disrespectful to one of the receptionists and the staff handled it so professionally. I don’t know the receptionists name but she made a great impression last time I was there too and is so very kind. All the staff are just wonderful and the place is very clean and they are very professional.

We went just for a rapid Covid test and waited over an hour just to get called in to a room. There were only two parties in front of us so not sure if it was a staffing issue or what. Otherwise the caregivers are wonderful and friendly.

We went just for a rapid Covid test and waited over an hour just to get called in to a room. There were only two parties in front of us so not sure if it was a staffing issue or what. Otherwise the caregivers are wonderful and friendly.

I really didn’t feel like my son was checked throughly. After a negative covid and strep test we were told it was viral. Never checked anything else. Very disappointed with the dr that day.

My daughter and I were both sick had to do Strap and Covid tests and the docter and staff was great also the docter cleaned my ears out and I was able to hear a lot better.

My daughter and I were both sick had to do Strap and Covid tests and the docter and staff was great also the docter cleaned my ears out and I was able to hear a lot better.

This is our first visit to this facility. The facility itself was in immaculate condition the staff were very attentive and helpful and courteous and when we saw the doctor on call he was very professional, courteous and a pleasure to deal with. I would recommend his facility to anybody looking for an urgent care for any issues they may be having.

I went there at the age of 72 to tell them I went to a concert in Boston to see the eagles . With my son for my birthday he got tested and doesn’t have the virus . I tested posvthe doctor was great his name was Effromthe young man that took me back was real nice and the young girl that took my info was also great thank you for everything I will go back and the one man I came into contact with I told him how nice they all were . Thank you …Curtis

The nurses were so sweet and wonderful. They really acted like they cared. It was a bit of a wait for a covid test, but that isn't the only thing they do there. That's all I wanted done but they still cared and spoke to me so nicely. I highly recommend.

I should have come to urgent care a week ago. I am thankful they didn’t make me feel worse about it. The staff was friendly, the rooms clean, they were fast and efficient. Thank you.

The low rating for bedside manner and care was because I was told you only had one strep test left and it was assumed it would come back negative . I guess doctors are psychic. I was put off by this and wasn't impressed. But I have had better experience here and will keep you in mind.

Covid test

I went for a covid rapid test. It was quick and seamless. Very happy with the service.

Front staff were great. My provider Tina Gentile was great. She explained my test and what I need to for follow-up. Good experience. Will come back

My second time there for a COVID test.

My second time there for a COVID test.

All staff were friendly, helpful and Marc the PA was awesome (again)! I would recommend Riverside Urgent Care for others.

Provider was very negative and told me that the rapid tests are all garbage. Not exactly what you want to hear especially when facilities are doing 100’s of these tests per day along with payments / insurance payments. Very unprofessional basically making it look like it’s nothing but a money maker. That’s the impression that I received from him!!!! Also told me that the “10 day quarantine” that both my husband and daughter received from Your facility is wrong and that HE goes by the CDC. I was only asking for clarification as to why they were told ten days and I was being told 14. He’s very contradictory to what your facility is telling patients.