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Mercy Urgent Care

4.76(32,121)

Mercy Urgent Care is one of the best urgent care providers in the United States. With 19 locations across 6 cities in 1 states, Mercy Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 19 across 6 cities in 1 states

Website: mercyurgentcare.org

Mercy Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Mercy Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 02, 2022 · , NC
Had covid test
Jan 02, 2022 · , NC
Had covid test
Jan 02, 2022 · , NC
The staff work super fast and are very accommodating. I'm glad this is my local urgent care :) They always take care of me
Dec 24, 2021 · , NC
Mercy Urgent care is the ONLY location in the entire town of Brevard conducting Covid test before Christmas. While the wait was a touch long, everyone appeared to be understanding, given the tremendous demand for Covid test. The staff was wonderful and very apologetic for the wait times, as they diligently tried to accommodate the needs of each patient. I received a call regarding my test results (thankfully negative) within the 30 minute time frame as promised. I would definitely recommend Mercy Urgent Care.
Dec 20, 2021 · , NC
Prompt, courteous, professional and knowledgeable. Wouldn’t go anywhere else for urgent care. Was here several months ago for a different issue and care was just as good.
Dec 20, 2021 · , NC
All three people I worked with were very professional. The front desk made everything flow (including changing my phone number to make a virtual visit possible). Philip is one of the nicest nurse practitioners that I've ever worked with. The lady who came out to actually do the test was amazing and very understanding and very friendly as well.
Dec 17, 2021 · , NC
This is the second time I’ve been to Mercy Care for COVID tests. The staff have been professional, courteous & prompt. Would definitely recommend on my experience.
Dec 16, 2021 · , NC
Prompt service, good guidance during virtual visit. Compassionate and quick COVID testing when I was directed to the office. Appreciated a personal call about the result. Some of the data (meds, email address) didn’t populate from the registration “paperwork” to the EMR and had to be verbally repeated and entered by the provider. I believe that providers should have their credentials/degrees listed in addition to thei name.
Dec 10, 2021 · , NC
After a difficult time at our family provider insisting I had covid and asking me to please leave there premises I was told to go to Mercy Urgent Care in WEAVERVILLE NC. They couldn't have been more acceptable and helpful. Covid test was negative and I was given help for my issue.
Dec 08, 2021 · , NC
This is 3rd time came to this urgent care, the staff has been so kind. It’s great to have this quality of care close by I have recommended this place to 3 other people Booked my appointment today on line Yes
Nov 24, 2021 · , NC
Jennifer Aldrich, NP has been extremely helpful and made testing easy. She is very compassionate & caring.I would highly recommend Mercy Urgent Care. Check-in process was seamless. Thank you.
Nov 19, 2021 · , NC
Jennifer came right on the phone very polite went through some stuff with me about my covid test it was a great experience I was like so stressed about it but it was turned out to be wonderful.
Nov 18, 2021 · Asheville, NC
I went in for a covid test and since my cell phone was broken they did accommodate me to come inside and were very thorough and polite made it very easy for me. I did the online checking and it was easy but lengthy I have insurance so cost was zero. Wait time was short. and check in in was easy. online booking was simple but lengthy yes, yes I would recommend them.
Nov 17, 2021 · , NC
The girl that did my sons Covid test was very sweet and very informative. Thank you!
Nov 17, 2021 · Asheville, NC
It was hard. Had trouble breathing with a mask (asthma). Wanted to fill out forms and deal with everything NOT virtually. So the receptionist let me have the forms in the car. I was there from 8 or so until noon. Dan (EMT) thawed and was fine as did the receptionist. Powell super friendly and appealing. X ray guy fine. Glad I went but not surprised that Covid test was negative and chest x ray ok. Thank God I wasn’t kicked out to be fobbed off on the ER because I did NOT want to go: I am not suicidal. 😜 Bravo Urgent Care! 👩‍🌾
Nov 17, 2021 · , NC
This was so easy and convenient. Needed a rapid test for traveling. Never had to leave my car. I got there about 15 minutes early & I was done before my official appointment time. I will definitely go back if the need arises.
Nov 13, 2021 · , NC
Awesome staff!!!! Got my dot physical.those girls rock!!!
Nov 13, 2021 · , NC
This is my favorite place for Covid testing. The staff is very friendly and helpful. I can tell that the nurse practitioners take care with the telemedicine calls. And they’re tests are 96% accurate 👍🏼
Nov 10, 2021 · , NC
I’ve been to Mercy on a few occasions now for various reasons from sinus infection to sport injury and they have been nothing but kind and helpful for each visit. They’ve taken time with me and made certain I understood the directives. They even often call to follow up on treatment. I’d recommend them.
Nov 09, 2021 · , NC
Great visit- heading for COVID test now.

Find a Mercy Urgent Care Location

4.84(2.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Maggie is phenomenal! She has wonderful. Bedside Manors and listens to her patients
4.82(2.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Always have positive experiences when we go to Brevard Urgent Care. This time was no exception. Went for a sports physical this time. Would recommend this provider.
4.74(4.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My husband waa really sick, we decided to go here instead of the ER. Everything went smoothly. The doctor and staff were very friendly and kind and attentive. Would definitely use them again if needed. Actually orefer them.
4.72(4.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had an appt for 1:45, and taken right in.  Nurse was wonderful, doctor O’Connell was great, thorough…I didn’t feel rushed…they were both professional, courteous, kind, attentive.
4.61(7.4k reviews)
The staff was amazing, helpful and went above and beyond! The ladies and gentleman working was so attentive and friendly!
4.71(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Practically instant care—I LOVE that place and those who work there!
4.83(1.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Booked app’t to have wound unpacked, cleaned & repacked. Wait time was only minutes. Staff was most considerate and professional. I was in and out in a short time & my need was cared for. We are very fortunate to have such competent , caring professionals for times an office visit with PCP is not possible. I would recommend this particular site to anyone in need of care
4.79(2.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Got a cut from a puppy tooth. Was healing now inflamed. Told them repeatedly it was not work related and they insisted on calling the shelter to find out more. It is NOT a workman’s Comp case!
4.78(2.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Last review should’ve include 5 star on friendliness
5.0(4 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.5(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

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Services

A list of common services offered at Mercy Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Physical Therapy

  • Weight Training
  • Heat Therapy
  • Work Conditioning
  • Electrotherapy
  • Ice Therapy
  • Dry Needling

Labs and Tests

Primary Care

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Iv Hydration
  • Splinting And Casting
  • Abscess Treatment
  • Burn Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

Dermatology

  • Skin Infections
  • Nail Problems
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Rash Consultation
  • Skin Growths
  • Wart Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Mercy Urgent Care. For more details, visit a clinic's individual page

Base office visit

Self-pay: $189

X-ray (chest)

Self-pay: $40

Rapid COVID-19 antigen test

Self-pay: $90

Rapid COVID-19 PCR test

Self-pay: $90

X-ray (arms, hands, legs, or feet)

Self-pay: $249

Flu shot

Self-pay: $35

Sports physicals

Self-pay: $25

A1C test

Self-pay: $20

Alcohol testing

Self-pay: $45

Laceration repair (stitches)

Self-pay: $249

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Mercy Urgent Care

Mercy Urgent Care, founded in 1985, and headquartered in Asheville, North Carolina, offers patients high-quality, affordable, and convenient medical care for non-life-threatening illnesses. The Mercy Urgent Care centers are always staffed with licensed medical professionals to ensure patients receive the highest quality care within Western North Carolina. All walk-in clinics are located in Asheville, Brevard, Burnsville, Columbus, Weaverville, and Waynesville, open seven days a week, 365 days a year. Care and treatment plans include walk-in, phone-in, and video-in options that are easy to book online. Patients also have the check-in option before arrival to reserve an appointment time with insurance and financial aid available. Mercy Urgent Care services and treatments include: Cold and flu Ear infections Broken bones Sprains Mild asthma Urinary tract infections Sports physicals Allergies Bug bites or tick removal Cuts that require stitches Eye irritation Skin rashes or skin infections Sore throats Sprains and strains Vomiting and diarrhea Concussions Telemedicine Mental health Labs and X-rays COVID-19 testing

Headquarters

Asheville, NC

Total locations

19(See all locations)

Overall rating

Highest rated for

Bedside manner

4.4

Other

4.0

Recent Patient Review

"Had covid test"
See all ratings and reviews

Frequently asked questions

  • When are Mercy Urgent Care locations open?

    The hours of operation at each Mercy Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Mercy Urgent Care visit cost?

    The cost of your Mercy Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Mercy Urgent Care accept?

    Mercy Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Mercy Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Mercy Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Mercy Urgent Care visit will vary based on the actual services you receive

  • Does Mercy Urgent Care treat patients of all ages?

    Healthcare providers at Mercy Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Mercy Urgent Care offer?

    Mercy Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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