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Mercy Urgent Care

4.76(32,723)

Mercy Urgent Care is one of the best urgent care providers in the United States. With 10 locations across 5 cities in 1 states, Mercy Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 10 across 5 cities in 1 states

Website: mercyurgentcare.org

Mercy Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Mercy Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 02, 2022 · , NC
Had covid test
Jan 02, 2022 · , NC
Had covid test
Jan 02, 2022 · , NC
The staff work super fast and are very accommodating. I'm glad this is my local urgent care :) They always take care of me
Dec 24, 2021 · , NC
Mercy Urgent care is the ONLY location in the entire town of Brevard conducting Covid test before Christmas. While the wait was a touch long, everyone appeared to be understanding, given the tremendous demand for Covid test. The staff was wonderful and very apologetic for the wait times, as they diligently tried to accommodate the needs of each patient. I received a call regarding my test results (thankfully negative) within the 30 minute time frame as promised. I would definitely recommend Mercy Urgent Care.
Dec 20, 2021 · , NC
Prompt, courteous, professional and knowledgeable. Wouldn’t go anywhere else for urgent care. Was here several months ago for a different issue and care was just as good.
Dec 20, 2021 · , NC
All three people I worked with were very professional. The front desk made everything flow (including changing my phone number to make a virtual visit possible). Philip is one of the nicest nurse practitioners that I've ever worked with. The lady who came out to actually do the test was amazing and very understanding and very friendly as well.
Dec 17, 2021 · , NC
This is the second time I’ve been to Mercy Care for COVID tests. The staff have been professional, courteous & prompt. Would definitely recommend on my experience.
Dec 10, 2021 · , NC
After a difficult time at our family provider insisting I had covid and asking me to please leave there premises I was told to go to Mercy Urgent Care in WEAVERVILLE NC. They couldn't have been more acceptable and helpful. Covid test was negative and I was given help for my issue.
Dec 08, 2021 · , NC
This is 3rd time came to this urgent care, the staff has been so kind. It’s great to have this quality of care close by I have recommended this place to 3 other people Booked my appointment today on line Yes
Nov 18, 2021 · Asheville, NC
I went in for a covid test and since my cell phone was broken they did accommodate me to come inside and were very thorough and polite made it very easy for me. I did the online checking and it was easy but lengthy I have insurance so cost was zero. Wait time was short. and check in in was easy. online booking was simple but lengthy yes, yes I would recommend them.
Nov 17, 2021 · Asheville, NC
It was hard. Had trouble breathing with a mask (asthma). Wanted to fill out forms and deal with everything NOT virtually. So the receptionist let me have the forms in the car. I was there from 8 or so until noon. Dan (EMT) thawed and was fine as did the receptionist. Powell super friendly and appealing. X ray guy fine. Glad I went but not surprised that Covid test was negative and chest x ray ok. Thank God I wasn’t kicked out to be fobbed off on the ER because I did NOT want to go: I am not suicidal. 😜 Bravo Urgent Care! 👩‍🌾
Nov 17, 2021 · , NC
This was so easy and convenient. Needed a rapid test for traveling. Never had to leave my car. I got there about 15 minutes early & I was done before my official appointment time. I will definitely go back if the need arises.
Nov 13, 2021 · , NC
Awesome staff!!!! Got my dot physical.those girls rock!!!
Nov 13, 2021 · , NC
This is my favorite place for Covid testing. The staff is very friendly and helpful. I can tell that the nurse practitioners take care with the telemedicine calls. And they’re tests are 96% accurate 👍🏼
Nov 10, 2021 · , NC
I’ve been to Mercy on a few occasions now for various reasons from sinus infection to sport injury and they have been nothing but kind and helpful for each visit. They’ve taken time with me and made certain I understood the directives. They even often call to follow up on treatment. I’d recommend them.
Oct 31, 2021 · , NC
From the Nurse Practitioner to the one who did my tests, I’m very satisfied. Thank you all for a job well done.
Oct 27, 2021 · , NC
I am so delighted that Mercy Urgent Care is so near my home in Tryon. I went there today for the first time and was very pleased and comforted by the care and attention I received. The staff are professional, friendly and competent! We are so fortunate to have them nearby for Urgent Care needs.
Oct 27, 2021 · , NC
Other than being sick for about a week I was glad that my test came back negative and I got medicine called in to take care of the problem so it was great
Oct 23, 2021 · , NC
I was here for a rapid Covid19 test for work. Quick and easy. Staff was very pleasant and everything was explained ahead of time. Thank you.
Oct 22, 2021 · , NC
I was in Maggie Valley on vacation and experienced a bad tooth ache. When I explained situation at check in they got me checked in and processed quickly. My Dr (Jen) was compassionate and professional. She prescribed antibiotics to cover me until I got back home to see my dentist. I could not be any more pleased with entire experience at Mercy Urgent Care.

Find a Mercy Urgent Care Location

4.84(2.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was seen five minutes after arriving . My self diagnosis was confirmed . Meds were called in to my pharmacy. It was quick and easy !
4.82(2.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I artived at 8:40 and although first was told there were already appts so I scheduled for 11:30 Arrived and had to wait to grt an xray because someone else was having a full physical Not sure of the linear reasoning between the two After 90 minutes finally told them I had to go as it was 30 minutes after they had done my xray. I miss the efficiency when Carol Hoban was there. Ultimately I got my answer via a phone call from the LPN but that was really way too long to just find out if my toe was broken I was trying to give The sisters of Mercy the business but mist likely wont do it again anytime soon.
4.74(4.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was very happy with my visit. All the staff was very knowledgeable and friendly.
4.72(5.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very nice, all were friendly and wait time Very reasonable!!
4.62(8k reviews)
The staff and facility was great. I just wish I could have talked to someone when I was scheduling my appointment. The online schedule was ok but I would have been a lot happier if I could have spoken to a person instead of all online.
4.71(3.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Been a patient for awhile, and no matter when I need care this is my place of choice, I've always been satisfied. This visit the PA Kimberly was great! Her personality was bright and inviting. So 10 STARS to her. I would recommend this provider.
4.81(3.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff were very friendly and helpful. The doctor was wonderful and answered all my questions. Great personality and know how!
4.81(2.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

All went smoothly. Happy with every phase. Our new go to walk in.
5.0(11 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.5(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

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Services

A list of common services offered at Mercy Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Physical Therapy

  • Weight Training
  • Heat Therapy
  • Work Conditioning
  • Electrotherapy
  • Ice Therapy
  • Dry Needling

Labs and Tests

Primary Care

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Iv Hydration
  • Splinting And Casting
  • Abscess Treatment
  • Burn Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Dermatology

  • Skin Infections
  • Nail Problems
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Rash Consultation
  • Skin Growths
  • Wart Removal

Physical Exams

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Mercy Urgent Care. For more details, visit a clinic's individual page

Base office visit

Self-pay: $189

X-ray (chest)

Self-pay: $40

Rapid COVID-19 antigen test

Self-pay: $90

Rapid COVID-19 PCR test

Self-pay: $90

X-ray (arms, hands, legs, or feet)

Self-pay: $249

Flu shot

Self-pay: $35

Sports physicals

Self-pay: $25

A1C test

Self-pay: $20

Alcohol testing

Self-pay: $45

Laceration repair (stitches)

Self-pay: $249

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Mercy Urgent Care

Mercy Urgent Care, founded in 1985, and headquartered in Asheville, North Carolina, offers patients high-quality, affordable, and convenient medical care for non-life-threatening illnesses. The Mercy Urgent Care centers are always staffed with licensed medical professionals to ensure patients receive the highest quality care within Western North Carolina. All walk-in clinics are located in Asheville, Brevard, Burnsville, Columbus, Weaverville, and Waynesville, open seven days a week, 365 days a year. Care and treatment plans include walk-in, phone-in, and video-in options that are easy to book online. Patients also have the check-in option before arrival to reserve an appointment time with insurance and financial aid available. Mercy Urgent Care services and treatments include: Cold and flu Ear infections Broken bones Sprains Mild asthma Urinary tract infections Sports physicals Allergies Bug bites or tick removal Cuts that require stitches Eye irritation Skin rashes or skin infections Sore throats Sprains and strains Vomiting and diarrhea Concussions Telemedicine Mental health Labs and X-rays COVID-19 testing

Headquarters

Asheville, NC

Total locations

10(See all locations)

Overall rating

Highest rated for

Bedside manner

4.4

Other

4.0

Recent Patient Review

"Had covid test"
See all ratings and reviews

Frequently asked questions

  • When are Mercy Urgent Care locations open?

    The hours of operation at each Mercy Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Mercy Urgent Care visit cost?

    The cost of your Mercy Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Mercy Urgent Care accept?

    Mercy Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Mercy Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Mercy Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Mercy Urgent Care visit will vary based on the actual services you receive

  • Does Mercy Urgent Care treat patients of all ages?

    Healthcare providers at Mercy Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Mercy Urgent Care offer?

    Mercy Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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