Mercy Urgent Care Locations in Brevard, NC

Katie, PA,  was gentle changing my bandage.  Staff professional.

EXCELLENT patient experience, always!!! I go to this specific location for my immediate healthcare needs regularly and have ALWAYS had an amazing experience. One of the doctors there, Kimberly, is an absolute angel/savior to me. Kimberly is incredibly knowledgeable, intelligent, professional, genuinely listens to you, and cares about your needs and getting you better. Seriously, give her a raise or promotion or something. She is outstanding. And that is coming from someone with a lifelong history of health problems so I’ve seen so many doctors in my 30 years of life.  Somehow the team at this location never makes me feel rushed at all while also taking the time to listen, address my needs, and gets me in and out so quickly!!! I am just so impressed. I have been to many other urgent cares and this one just seriously has unprecedented efficiency with excellent patient service.  Because my primary care physician is often unavailable when an immediate need comes up, Kimberly makes sure to send everything to them so they stay up to date. She also has provided some needed specialist referrals for health events that I’ve seen specialists for in the past. She cares not only about getting you better in the near term but makes sure that you have a plan moving forward.  I also want to note that on the occasion that Kimberly isn’t working that day, I have seen other doctors at this office and have had really great experiences with them as well.  Whatever this team is doing, they are doing it right, and they should all get raises and keep doing it. And I really appreciate you all. Thank you! 😊

Booked app’t to have wound unpacked, cleaned & repacked. Wait time was only minutes. Staff was most considerate and professional. I was in and out in a short time & my need was cared for. We are very fortunate to have such competent , caring professionals for times an office visit with PCP is not possible. I would recommend this particular site to anyone in need of care

Woke up still feeling unwell since Monday and I was able to schedule a mid morning appointment. I did my pre-check in online and didn’t have to fill out any paperwork when I arrived. All staff from the front desk to the medical staff were on top of everything!! Highly recommend when an urgent care meets your needs.

Woke up with a sore throat and cough which apparently was diagnosed as strep/ pneumonia.  Faith and others were thorough, professional and kind.   Feeling better today.   They followed up with diagnostic results and to check how I was doing.  Nobody does that in today’s world.    Thanks again.

Dr’s who listen and care.  No rubber stamping and judging patients at Urgent Care in Columbus.  It’s really refreshing to find a Dr you can confide in to get better.

The NP that seen me was the worst practitioner  I have ever  run across. I am not a doctor but I have been seen by quite a few.  She wanted to give me a CT scan to look for infection when all she had to do was look up my nose.  She didn’t feel my glands.  It was like talking to a rock.  She made me feel like a piece of crap.  I would never trust her with my care.