PM Pediatrics Locations in Commack, NY

My experience there today ,was amazing, the staff and doctors were very professional and treat my kids very well. Totally satisfied with the attention.

The check in process was very complicated. I wasn’t sure if I had to reserve a covid test appointment or a regular appointment. Tire kept saying I wasn’t confirmed even though I filled in the forms multiple times. My son was the sick patient but I requested a slot for both him and my daughter to get tested. Even though my son was sick and I request appointments for him first, my daughter was called first. Then when I was. Waiting in the lobby, another sanity was called into wait as well. The receptionist asked a vague question - what as the name of the other child/ parent though I wasn’t sure if the question was directed at me or this other mother. The other mother answered so I assumed it was meant for her. Then the receptionist said that the child was with me even though he wasn’t. She said - yes he is but he has a different last name... HE WAS WITH ANOTHER PARENT!! And not even sitting with me. It’s was clear she thought we were together because we were both Asian. I literally checked in (as best as I could given to he crappy system) with 2 kids, 1 boy/ 1 girl SAME LAST NAME. Lastly, the nurse that attended to us was unclear about the testing. She made it unclear I if I could even get a test. But I finally did get the test, she rammed the swab up my son’s nose and got it stuck there. He was certainly traumatized. It was just subpar service all around. Dr was fine though. No issues with her and she was nice.

The check in process was very complicated. I wasn’t sure if I had to reserve a covid test appointment or a regular appointment. Tire kept saying I wasn’t confirmed even though I filled in the forms multiple times. My son was the sick patient but I requested a slot for both him and my daughter to get tested. Even though my son was sick and I request appointments for him first, my daughter was called first. Then when I was. Waiting in the lobby, another sanity was called into wait as well. The receptionist asked a vague question - what as the name of the other child/ parent though I wasn’t sure if the question was directed at me or this other mother. The other mother answered so I assumed it was meant for her. Then the receptionist said that the child was with me even though he wasn’t. She said - yes he is but he has a different last name... HE WAS WITH ANOTHER PARENT!! And not even sitting with me. It’s was clear she thought we were together because we were both Asian. I literally checked in (as best as I could given to he crappy system) with 2 kids, 1 boy/ 1 girl SAME LAST NAME. Lastly, the nurse that attended to us was unclear about the testing. She made it unclear I if I could even get a test. But I finally did get the test, she rammed the swab up my son’s nose and got it stuck there. He was certainly traumatized. It was just subpar service all around. Dr was fine though. No issues with her and she was nice.

The new software to check in for covid testing is terrible

My daughter came in with a fever going up to 103.6 and I was told to give Tylenol to calm the fever. At night it got worse and got up to 105.4 at the emergency urgent care they gave her amoxicillin and prescribed me some for her. Today she is now feeling better. How come your facility couldn’t prescribe me amoxicillin? Also I arrive at 11:52 and the front desk woman was rude and catching a attitude rushing me because she wanted to go home which I understand, but if I’m trying to do everything I was told and cooperated to fill out things online why catch a attitude? Other than that the doctors and the staff (nurses) were amazing minus the not prescribing anything

I love pm pediatrics but its wrong and unnecessary to offer adult covid testing in the same facility that you are seeing babys and children. Your staff is excellent from the front desk to the Drs but i dont like the new COVID testing and it makes me reluctant to go back.

My veins often collapse which means several jabs to find blood. The phlebotomist was brilliant. Used a non standard needle which was much smaller which minimizes vein collapse. Got blood for all 5 bottles in first try. Totally painless. Very friendly too. Thank you.

Quick and efficient check in and testing. Wonderful and friendly staff.

We love every part of PM Pediatrics. Love the Doctors, quick access to X-rays and of course the interaction with the kids. PM pediatrics offers world class care without the wait or hassle of an emergency room. Kids are the priority. My only complaint is the check in. Computer systems will create multiple profiles for your kids. Very frustrating when billing gets crossed, children get confused and you have start fresh each visit.

Went for a Covid test. Your website was the first to come up and super easy to use. Staff was AWESOME!! Very friendly and professional. I would definitely recommend. Thank you 😊

PM Pediatrics on Central Park Ave has been great for years. Good staffing, nice and clean.

PM Pediatrics always gives quality service. Keep up the good work!