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in Houston, AR.

Made appointment for 12:30 pm day after Thanksgiving.  Wait time was quite long even though I had an appointment.    Care was excellent as usual.

Quick and friendly service Nice and clean. Nice staff

I just love the staff at this Urgent Care Clinic. My daughter, son-in-law and best friend all use this same clinic, the staff is unfailingly kind and compassionate. They are efficient and get you in and out as quickly as possible. They listen to any details that you wish to share. I highly recommend the Baptist Urgent Care Clinic in Maumelle.

Very friendly and honest.  I believe they actually cared about my pain.

A week of upper respiratory illness that was progressively getting worse led me to make an appointment at this location. I selected a 3:30 appointment online and checked in in person around that time. I was out of the office about a quarter after 7 pm. Yes, it was a very long wait to see the provider despite scheduling and pre-registering for an appointment. Others in the waiting room mentioned they had been waiting two or more hours to see someone. However, I am very aware of the volume of sick people and illnesses circulating and know there were a lot of people who needed to be seen. I also assume there weren't a lot of medical offices open the Day after Thanksgiving. I don’t fault the office workers for the wait times. The front desk staff is always professional and courteous, the waiting room calm and clean, and the provider herself was kind, apologetic, and took the time to listen to my concerns and do everything in her power to help me start feeling better as quickly as possible. I appreciate her going the extra mile for me and suggesting X-rays to suss out anything underlying. Excelling provider, nice staff too. I felt well cared for.

Amazing staff. I showed up when they were getting ready to leave, with a deep cut to the finger that needed stitching. They were very nice and considerate and reopened their triage and computers to get me checked in. Everyone was caring, friendly and efficient. It was a great experience.

I did not know you could schedule an appointment. Thought it was only walk ins. Accordingly my wait time was 2.5 hours. However, once I saw the clinicians it was a top notch experience.  APRN Angela B??? was just outstanding. She seemed tremendously knowledgeable, explained everything throughly and was patient enough to take all the time needed.

I made an appointment and still had a 2 hour wait time. While I can appreciate the quality of care that may come with a bit of a wait, it seems like this is excessive and a staffing issue.

I had been suffering with upper respiratory/ sinus, sore throat, cough for over a week. Couldn’t shake it. A friend recommended this facility. Easy to get in and get scheduled within couple hours. I am so glad to have a go to place. My dr relocated and had no alternative to be seen. Thankful for Baptist urgent care, who is caring to put patience needs a priority.

Woke up at 5:30 am from a brown recluse bite and was easily able to schedule an 8:00 am appointment. Wait time was less than 5 minutes. Got in with Alan and he did a very thorough exam. Called in my meds and I was out before 8:30. Love the staff and the experience.

Requested prescription be called in to Krogers on McCain. Prescription was called in to Krogers on JFK, which was a further distance, as I was already not feeling well.

Came in to office with facial swelling due to posion ivy. Seen by APRN quickly after being roomed. Recommended steroid shot and cream due to oral medication reaction with everyday med. Was advised to check blood sugars due to being diabetic. Very knowledgeable and taught appropriate monitoring.

The staff were amazing and sweet. Seamless scheduling online though I still had to wait about an hour. The receptionist was able to text me when they were ready so was able to come back instead of wait in waiting room. Excellent care and really listened to the issue I was there for. Great place!