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in Poyen, AR.

Came in to office with facial swelling due to posion ivy. Seen by APRN quickly after being roomed. Recommended steroid shot and cream due to oral medication reaction with everyday med. Was advised to check blood sugars due to being diabetic. Very knowledgeable and taught appropriate monitoring.

I had been suffering with upper respiratory/ sinus, sore throat, cough for over a week. Couldn’t shake it. A friend recommended this facility. Easy to get in and get scheduled within couple hours. I am so glad to have a go to place. My dr relocated and had no alternative to be seen. Thankful for Baptist urgent care, who is caring to put patience needs a priority.

The care at this facility is phenomenal. Staff was extremely knowledgeable and to the point. Dr Laura and Gracie were extremely professional!

Came in was seen with husband for the common cough and treatment was excellent. Staff was professional and kind

Amazing staff. I showed up when they were getting ready to leave, with a deep cut to the finger that needed stitching. They were very nice and considerate and reopened their triage and computers to get me checked in. Everyone was caring, friendly and efficient. It was a great experience.

A week of upper respiratory illness that was progressively getting worse led me to make an appointment at this location. I selected a 3:30 appointment online and checked in in person around that time. I was out of the office about a quarter after 7 pm. Yes, it was a very long wait to see the provider despite scheduling and pre-registering for an appointment. Others in the waiting room mentioned they had been waiting two or more hours to see someone. However, I am very aware of the volume of sick people and illnesses circulating and know there were a lot of people who needed to be seen. I also assume there weren't a lot of medical offices open the Day after Thanksgiving. I don’t fault the office workers for the wait times. The front desk staff is always professional and courteous, the waiting room calm and clean, and the provider herself was kind, apologetic, and took the time to listen to my concerns and do everything in her power to help me start feeling better as quickly as possible. I appreciate her going the extra mile for me and suggesting X-rays to suss out anything underlying. Excelling provider, nice staff too. I felt well cared for.

I did not know you could schedule an appointment. Thought it was only walk ins. Accordingly my wait time was 2.5 hours. However, once I saw the clinicians it was a top notch experience.  APRN Angela B??? was just outstanding. She seemed tremendously knowledgeable, explained everything throughly and was patient enough to take all the time needed.