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in Newbury Park, CA.

Had a rash on my leg made an appointment, checked in, staff very friendly, was already checked in. Doctor friendly and concerned. He prescribed treatment and prescription was sent in. I was also able to make a follow up appointment. Picked up the prescription within an hour,

Super easy to schedule an appt online, the wait was probably less than 5 minutes once there. Staff and the NP were friendly and helpful. Got meds and started feeling better the next day.

I was very disappointed because my appointment was for an x-ray and the x-ray machine was broken and has been for some time. No one bother to let me know that it was broken so the appointment was a waste of time

Scheduling error online. Major conflict. The staff was SO KIND and accommodated me.

making an appt was easy, and got into exam room quickly. However, I then had a very long wait to see the physician. Still, I was happy to get in, and got the prescription I needed.

I don’t understand the point of scheduling an appointment only to be placed behind people that literally just walked in to the office. I understand that stuff was backed up but if I already had an appointment set up that should’ve been honored. Nobody had severe burns or some crazy injury. Yet I was sitting there with a 102 fever for 2 hours till they finally called my name. Also seemed like the nurses checking me in were more on top of things than the actual doctor that walked in and walked me out (basically pushing me out) in the span of 2 minutes.  Aside from that the actual front staff was very friendly and answered any questions I had.

Everything is awesome there! Everything is clean and everyone is knowledgeable and nice.

Very quick service, and great care! Great communication and I felt in good hands.

Everyone was great and the checkin process was very efficient.

Perfect from the moment i arrived  to the care and referral I received . My First time and am really satisfied . And it feels so good to live next to such a great medical facility.

The nurse practitioner was able to help me. She was professional and friendly.

I was referred to "AME" Medical Group Urgent Care by my health insurance provider member services representative, since my primary care physician wasn't able to set an office visit for me until sometime in Jan. 2025 (more than a month long wait). I was able to do a same day walk-in appointment at "AME" within an hour of calling their medical office to check their office hours. Aleta had me do a quick self check-in via solvhealth app. Dr. Khanlou was great! He asked a few questions regarding my health issue and made a diagnosis and ordered the medications I needed immediately and arranged for me to pick up the Rx's at my preferred neighborhood pharmacy. I highly recommend Dr. Khanlou. He is very nice and provides the best patient care!

I was really pleased with the care I received today.  I came in with what I thought might be an ear infection. Turns out, that was it.  Everything was explained clearly as well as the path we would take to resolve the issue.   Great job by everyone!  I would absolutely recommend this provider.