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in Burley, WA.

I woke up this AM with UTI sx. My insurance sent me to Tran Urgent Care. I was pleasantly surprised by the ease of scheduling, the care, and the prompt care as well. I would like to see an improved patient portal experience. The provider and staff were kind and knowledgeable.

Scheduling was super easy, I arrived a few minutes before the appointment time, but check in seemed to take forever. There were 2 people in front of us and it took over 15 minutes. The appointment itself was fairly quick. When I went to pick up a prescription I had to call the office back because the dose didn’t get sent over to the pharmacy.  Overall I would definitely go back

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

Had throat infection and mild fever for two days and decided to check it out here. It was very easy to schedule and then even reschedule the appointment times. The wait times could be better but other than that everything was very good. Would definitely recommend

Check in staff and office were amazing. Very clean and friendly. Issue was the wait time of the actual appointment. I had an appointment for 9 am, did the pre-check in, uploaded all my docs, and got to the office at 8:50 am. Paid the copay and just waited to get to the room. Nurse did the check in (she was very nice), and then i waited and waited for the caregiver, about 25-30 minutes of waiting. And then after talking to the caregiver for less than 5 minutes, she said she had an idea and left the room. Did not hear back again for another 25+ minutes until i walked to the lobby and asked if I was supposed to just wait further. I have a very long work day and waiting incessantly was horribly annoying. Turns out I was forgotten about and I just needed to be given a piece of paper with pharmaceutical instructions. Literally wasted so much time. It felt about 90% of this process was waiting for the caregiver, extraordinarily frustrating. Especially when they don't tell you how long you're going to wait, you just wait and wait and wait. It seriously felt like talking to ChatGPT was easier. I even knew the pharmaceutical drug I needed, its just that it has to go through prescription. I can not wait till this is no longer a part of the health care experience.

Super kind staff and very efficient! 12/10 experience.

Came in the evening before Thanksgiving.  The staff was efficient and friendly and I was seen fairly quickly.  The doctor was very thorough in discussing my health issue and with addressing how to proceed   He definitely took the time to make sure I would be diagnosed correctly.  I would definitely recommend this provider

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Staff was professional, friendly. They didn’t rush but each was present, as in focused, on me.

had a cough causing rib pain came in for xray seen right away very caring staff would recommend

Very busy location and was unable to secure an appointment on Friday or Saturday due to high volume. The person at the desk who assisted me on Friday was very kind and helpful, looking into locations that might be able to see me that day and informing me that if I come in at opening on Saturday, I can get a walk in spot. The people at the desk who assisted me on Saturday, when I was able to get a walk in appointment, were also kind, helpful, fast, and efficient. The doctor and nurse were also kind and respectful. I feel like they did a great job helping me with an injury and walking me through the L&I worker's comp process, which was new to me. They answered any questions I had.

Staff was very friendly and knowledgeable on multiple topics. Staff cared for me during blood draw. Easiest blood draw I have ever had.

Very helpful friendly staff. Identified my issue quickly once in exam room. 3 emergencies coincided my visit, wondering why the don't go to hospital emergency.

Easy to schedule an appointment or be put on a waiting list!  Love this place!

Woke up early am with a sever stomach ache, vomiting, and diarrhea.  Ended up with chest pain.  Was able to get an appointment on line for 8:15.  Arrived at 8:00.  Got checked in right away and got looked at quickly.  Diagnosis was spot on and prescription worked fantastic.  Everyone was professional and personable.  It was a great experience overall.

I needed to get in the same day.  The waiting list was approximately 3-4 hours out, so they took my name and sent me home until they had an opening. It wound up being only about 1.5 hours to wait and I was able to do so in the comfort of my home.  Once I arrived, I was in and out in 30 minutes.  Staff was great!

I called the clinic to ask about an appt because of my granddaughter's eye problem. There were no appts available, however Mi-lihn (sp?) was so helpful & explained about walking in. We did not have to wait long. The staff was very courteous & friendly. The PA had a great bedside manner & made sure my granddaughter understood everything. This is not her first time there. The clinic is very consistent with its service. A nice medical clinic to go to. Would recommend going here.

My provider and medical assistant were so nice and amazing! I was really scared about what I’m going through that it’s a miscarriage and they were just so sweet and so kind! And very caring. I would give a 20 out of 10!!

Everything good except they couldn't find a vein to draw blood from...