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8 instant-book locations

4.62(151 reviews)
Urgent care
Lab testing
Friday, the day after Thanksgiving, all of our doctors' offices were closed, condition could not wait until Monday, went to Bon Secours Urgent Care on Nine Mile Rd, it was not busy, we walked in, greeted by friendly receptionist, we were immediately called back, two kind and knowledgeable nurses assisted us, the doctor was quick to respond, immediately diagnosed the problem, took extra time to explain things and answer questions, printed out our full report, and sent in a prescription. Everyone was so nice and professional. If I had to say something negative the only thing I could come up with would be the room freshner in the waiting area, I am super sensitive to scents, and that wasn't even unbearable. I can understand why it might be needed if the room was full. Overall this experience was excellent. I would definitely recommend Bon Secours Urgent Care.
4.6(174 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
Was having flu symptoms, sign in was great, the wait was okay, wasn’t many people and I still waited a bit longer, person that took me back and weighed me was great, nurse checking blood pressure was great however the doctor was ice cold. More concerned about my blood pressure than the reason I was there. I told her it was normal and being treated. Told me I had an upper respiratory infection and didn’t give me any medicine to get rid of the infection. She checked my ears taking the same tip and sticking it in my mouth. I’m still out of breath, wheezing, and coughing up phlegm. I think my issue was a little more serious and with my primary care physician on vacation I’m left to suffer. I called back and was told that no additional medication would be provided pick up the cough and allergy medicine and basically tough it out. No chest xray done either.
4.75(24 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Great staff! Saved my Xmas! Thanks to both of you for your kindness and care!
4.55(444 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Had a deep cough. Elizabeth Dubois listen to my present & overall health concerns.  She addressed the issues and prescribed the appropriate medications.Elizabeth is a great asset to Bon Secours Urgent Care.
4.35(103 reviews)
Urgent care
Lab testing
I was asked if I wanted a Covid and flu test by the nurse upon intake. I realize this is a money maker for you all to do this. I stated I’d like to see the doctor and see if they recommend testing. Saw the PA, discussed symptoms, and they did not mention testing. Later that day the rest of my family became ill with the same, but less severe symptoms. They all tested positive for the flu. The PA should have stopped and ordered a flu test during the exam. Upon seeing your reply to my review, let me add that my symptoms were fever, chills, sweating, migraine and headache, pressure in my head and face. All symptoms which should have prompted a flu test.  Additionally, PA was walking out the door when I insisted on a shot for the migraine as I’d had it for three days. He did give the shot, but why had he ended the exam without addressing the migraine.
4.5(196 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
They gave me the wrong person’s exit packet.  So I have someone’s name, address, phone, and all their insurance info.
4.59(454 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
This place is amazing. The doctor and receptionist and the nurse were all so professional and nice. The doctor shared with me the seriousness of my diagnoses and she said it with compassion and care. I will go to this provider from now on.
4.74(305 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Erin B listened to me and offered a solution. Very happy with the experience. This was a follow up appointment.
4.83(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
No one wants to spend Christmas Day at urgent care, but this team made the experience as wonderful as it could be.  From their festive attire to amazing bedside manner, we are so fortunate to have this health resource in our community!
4.81(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
As always, KidMed in Short Pump delivered amazing care! I can’t tell you how much I appreciate this place and the incredible staff!
4.84(4.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
I had to drive back home and get legal papers to get my grandchild treated. I had problems with sign in and that took me a long time. I arrived there before 1 pm. And finished at 2:45. Our NP was super. The 2 ladies at the registration desk were very helpful and nice too. I did not feel great myself which did not make registration easier. This was our first time and hope the next time will be better.
Urgent care
Lab testing
Urgent care
Lab testing
Urgent care
Lab testing
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