Find Hepatitis test
in Portola Valley, CA.

Very nice and professional staff.

Came in for an appointment and was seen almost instantly. I had to wait no longer than 5 minutes which is extremely quick compared to other offices I been to. The staff is very friendly and helped answer any questions I had. And scheduling an appointment is very easy it only took a few minutes to upload my information. I would definitely recommend this provider!

After visiting Carbon about 10 days ago for an ear canal that was clogged with wax, my symptoms returned (ear pain, moist discharge from the ear canal.) So, unable to get an appointment with my PCP, I scheduled an appointment at Carbon. This time a different doctor saw me. As soon as she entered the room and asked me what was going on and learned that I had been using carbon oxide drops to try and re-clear my ear, she berated me and told me that I should not do that. She berated me over and over, like I was a stupid person, which put me off guard and had the effect of shutting me up. Then she looked in my ears and pronounced me to be healthy… nothing wrong. It felt like she wanted to be done with me. I told her that I had pain in my ear (to which she interrupted “take Advil”) and that every morning I woke up with a moist and slightly not nice smelling moist discharge coming from my ear. I asked if this is something that could be solved with antibiotics or steroids. She said she could give me prednisone “if I wanted” as if I would be the one to make the prescribing decision. Then I told her about the discharge and she said that she could give me some antibiotic drops, and that I should take Guifenesen. The doctor made very little effort to understand my issue and symptoms, and she had a pretty awful bedside manner. I would not want to see this doctor again. I left having zero sense of resolution, and zero confidence in the treatment plan she gave me. I guess I will try to see my PCP or go to an ENT. This was an awful waste of time and money. She prescribed antibiotic ear drops, and did not prescribe the prednisone.

Colton was very friendly, knowledgeable, and helpful!

Always far exceeds expectations.

This was probably best urgent care I have ever been to.

Came in for a sore throat, Sheila was super personable and friendly. She took additional tests that I requested with a smile and some good laughs. William took charge of the appointment shortly after handling everything with care. The entire experience was very positive and will definitely recommend the staff at Carbon Health. Thank you all very much!

The wait time was a little bit long, but they were able to wrap my sprained ankle and provide me with crutches in an out within one hour.

Very nice medical center. The staff was very nice. Well organized. My appointment was 2:15, I got there 45 minutes earlier, and they accommodated me. Very happy with their service.

My soar throat turned into an ear ache and sinus congestion. Looked for an urgent care clinic nearby and found Instant Urgent Care. Had taken my daughter there once before but she needed an x-ray they couldn’t provide so didn’t experience the full service. Glad I went back. Got a little lucky in that there was only one patient ahead of me. Everything was smooth and efficient. In and out in less than 30 minutes.

Booked a 4:00 appointment but waited 50 minutes. Everyone was very nice. But, the bathroom had a bunch of red residue from tape or something else all over

I tried other clinics like CVS minute clinic not professional and hard to understand language barriers from the caregivers that we’re not doctors that could not show me a professional exam. so , I went to you guys which I was given a five stars exam a professional doctor in a man that has years of wisdom to conduct an examination he does as a pro doctor and was easy to trust . I felt a trust of a doctor of a profession not just a lab that does it for cash with nurses.

Came in 4 mins late but staff checked me in immediately. I am fortunate there was no line eventhough I had an appointment.  Staff were very professional and friendly.  The medical assistant and doctor were caring, also moving fast.  i was out in 30 minutes.  Thank you!

Very good . I came here several times for my children, the nurse and doctor are professional and explained everything to me so that I don’t worry my children

Super convenient, beautiful clinic space, tremendous service from the team.

I am from out of state visiting in the area. I chose this facility from reading the reviews and roughly knew the area of the location. I made an online appointment. From the moment I walked into the facility, being seen and treated, I have nothing but praise and respect for the staff as well as the care I received. I’m this day and age and just visiting with having an unfortunate reason to be seen/treated I was completely satisfied. A little more pricey than I expected but what can I say? Thank you just the same for your professionalism.

The attending doctor was very efficient and understanding.  I ended up with an injection that stopped severe itching within 15 minutes of leaving the facility.  Her decision was right on.  I found the entire staff to be very warm.  Excellent health care.

Melanie went out of her way to accommodate my husband and me when we came in to get Covid tests. Due to our unforeseen scheduling error, we didn't have an appointment at that time, but she said we could wait in case she could fit us in between patients, even though they were fully booked. She was able to complete our tests quickly and courteously. We were extremely pleased with the care we received. Thanks, Melanie!