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in Parkland, WA.

I woke up this AM with UTI sx. My insurance sent me to Tran Urgent Care. I was pleasantly surprised by the ease of scheduling, the care, and the prompt care as well. I would like to see an improved patient portal experience. The provider and staff were kind and knowledgeable.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

Walk-in they were amazing!! So helpful and no  judgmental

Woke up with the symptoms of a UTI and went straight to urgent care and got on the waiting list. I was seen early due to cancellations and I was in and out in what felt like 15 minutes. The doctor, nurses, and staff were so friendly, compassionate, and knowledgeable, and made my experience the best it could be considering the circumstances. If I need care in the future, Indigo in Milton is at the top of my list!

Had made an appt for tomorrow for a lingering cold/sore throat/earache but was feeling worse as the day progressed. I called to see if walk-ins were accepted and was told yes and the likely wait time. And then was told that they could text me when the wait had lessened. So kind! I ended up going within half an hour...figured I might as well wait there. And the check-in was efficient and fast. I was seen quickly, all my questions were answered and I was reassured about my symptoms. An OTC was prescribed after it was determined I was negative for strep or tonsillitis or an ear infection. (They even cleaned one ear, which was clogged with wax - a new experience for me. I came away SO IMPRESSED with all the staff - kind, professional, helpful and efficient!! Would definitely recommend this provider!!

Staff was professional, friendly. They didn’t rush but each was present, as in focused, on me.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Very efficient and well organized. Staff is very knowledgeable and friendly.

Called close to opening was told there was approximately 3.5 hr wait but they would be happy to text with my ETA. Walked in the clinic immediately greeted and saw the doctor less than 8 minutes later. Walked out with RX quickly. Great service all around. Definitely would come back again.

Very good facility. Only hour wait time as a walk in. Called to see if I could schedule walk in over the phone for my daughter who had double ear infection. Very quick and happy to help. Even offered her snacks and some apple juice to accompany the wait time! Very polite and considerate of her care and needs. Great staff. Will definitely come here again if needed! Wish they all were this easy and professional! Nicely done.

Great staff and service front to back.  Check in was quick, wait was manageable, provider explanation was clear and concise, blood draw and x-ray effortless.  Very pleased with the visit. I absolutely recommend.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

I woke up this morning feeling absolutely under the weather, I went in as a walk in and was told that the wait was over two hours, and I ended up being seen in less than one! Everyone in this facility was so caring and sweet, I definitely felt safe and like they actually cared, which seems very rare in many places these days. I will be coming back here if needed.

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

I haven't been to the doctors in almost a decade and my previous experiences were not so great but many of those bad experiences were shattered today from having a positive experience at Indigo. Jay was very professional and kind and helped me walk through the processes at my appointment. The office was clean, organized, and well functioning. Thank you.

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

Scheduling was super easy and convenient rather than doing walk in. We were seen right at our appt time. The nurses and doctors were friendly and caring. The ladies who checked us in were also very friendly and quick! Always a great experience.

Excellent experience. Front desk and intake staff were friendly and efficient. Clinician was thorough and explained her recommendations clearly. This is my second visit. No scheduled appointments were available, so I joined the waiting list and went home. I was notified that my turn was coming up when it was time to return to the clinic, then was seen promptly...very convenient.

The entire staff was very friendly and professional. Everything was clean, neat, and welcoming. I would recommend this location to family and friends.

I went to Indigo for a second visit for the same ear infection. This time me I saw Michelle. She was wonderful. She listened to me, changed the medication and added one. After only two days I’m starting to feel a difference. The staff is always courteous, friendly and extremely efficient. My prescriptions are always called into the pharmacy even before I leave the office.  I really value this place. They bill my insurance and seldom make me wait more than a day or two to get in. I actually prefer it to my insurance physicians. BTW I was offered an appt in my network for an INFECTION in 4 months!  Unbelievable.