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in Mayo, SC

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19 instant-book locations

4.79(29 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

One of the best by far the whole staff are exceptional
4.31(81 reviews)
Both my husband and I were sick. We came together. Thankful for the nice lady at check-in. I don't like doing things online, and it wasn't taking my insurance information. Would have preferred being offered the paper option first. Not everybody deals well with computers and tech, and having frustrating experiences with that stuff when you're sick is about enough to make me leave and just go to the ER. Anyway, we didn't wait long, and the young lady took us both back at the same time, which was very kind. Dr. Natalya Hines was very thorough and checked us both for the basics (flu, COVID, and strep). The medicine prescribed is helping; it's just taking us a while to recover. I brought us back to this location, because these folks saved my husband's life a couple years ago, when he didn't realize how serious his infection was then, and we had to take him to the ER.
4.8(2.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Katie was excellent! She was kind and understanding!
4.13(85 reviews)
My daughter had an incident which caused this unwanted visit. As I explained to the check-in client svc, I felt a bit judged. Even my older daughter mentioned feeling judgment. We waited for awhile and I asked for my ID and ins card back. I was told that she wasn't finished with them however she had them laying to the side. We waited longer and another couple walked in. After that couple was finished checking in, I walked up to the window and noticed the receptionist was holding his id and ins card. My cards were still laying to the side. I asked her about it and she said their walk in was an emergency however they sat in the waiting room with no one coming out for them as if it was an emergency. She finally entered my information after I switched seats and watched her. We were called back and I questioned the reason for being placed in a very small room . One person walked in after we did only to have suture removal and was called back before us. Ellen and Alisha were very pleasant however checkin staff not a pleasant experience. I felt she purposely delayed putting my information in .
4.96(48 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Concern for worsening covid symptoms made me decide to get checked. Online appointments were full but walk ins open. I was very pleased with my assessment and treatment. I would recommend Jennifer to anyone.
4.59(37 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

This was my first ER visit at 49 years old. I was anxious about going, but could not be more pleased with my experience.   I was in and out within 4 hours, but it’s really my nurse Knox that made the experience a little less scary, a little more light hearted, and a lot more comfortable.  Thanks Knox!
4.8(64 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I felt that I was relapsing from a respiratory illness. My wife took me in to get checked. I waited very little time to be seen. The doctor diagnosed the problem quickly and sent in the prescriptions I needed. Everyone was professional and also very friendly.
4.75(52 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I woke up yesterday feeling ill was hoping it was a cold turns out it was not. Was able to get in within 15 minutes of scheduling. The team was amazing and super friendly and had me taken care of quickly.
4.59(73 reviews)
The nurse practitioner who saw me had also seen me on a prior medical issue. And, just like that one, she got this one right. I was starting to feel better after just a few hours of taking the prescribed antibiotics and taking a long nap. Woke up this morning feeling a ton better.
4.61(121 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Mary , NP cared for me today, and she was very professional, knowledgeable, friendly and caring!  Lamont was very professional, friendly & caring.  Wait was a little long, but it was worth it for great care.  I appreciate the front desk staff too! I recommend this facility to people I know!
4.67(30 reviews)
All of the staff are friendly and professional. The doctor is amazing. She explains things well and has my best interests in mind.
4.49(114 reviews)
Easy to make online appointment I was however disappointed with wait time in waiting room and in operatory after we were taken back I was there a total of 2 hours with a sick 5 year old. Staff was very friendly and helpful. Not sure I would visit there again unless wait time was significantly less. They may need more staff due to volume of patients on a Saturday morning.
4.68(6.3k reviews)
Very slow with long wait time office waiting room was dirty and unkept staff was nice and friendly
4.28(418 reviews)
I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.
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4.51(469 reviews)
Excellent customer service. Knowledgeably answered all questions. Appointment and billing were fast. Testing next day was on time and professional. Results available within 24 hours. Highly recommend.
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Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.33(499 reviews)
I thought it was extremely easy to book a lab test appointment with Quest. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.
4.24(518 reviews)
I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.
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Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.43(469 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.3(550 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

3.0(8 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Great Place, Awesome Staff! Best self pay rate...I price shopped! Check out the building..so clean and beautiful!
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Recent Lab Tests Reviews (20)

I was impressed with how quickly they were able to get me back. I was really glad that there was actually an examination before the Covid rapid test that I had booked. I was feeling pretty bad, and I needed a doctor to evaluate me just to make sure there was nothing else going on. As it turned out, I only had a pretty nasty cold. But the doctor was very friendly, and the facility very nice and professional.

- Verified patient on 8/15

I went for the COVID-19 test. I took care of most everything the day before online. Since everything was done from the outside, I can't say anything about being inside, but the staff that did work with me was very friendly. All went well in a very timely manner. Unexpectedly, I was offered a prescription to help relieve symptoms which has worked wonderfully. I'm very pleased with my experience there.

- Verified patient on 1/1

Doctor who conducted my test was so nice and helpful. I’d recommend to anyone!!

- Verified patient on 5/2

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

My experience was 5 star. I made my appointment for rapid covid test online. I arrived 15 minutes early. The receptionist was great and within 5 minutes my test was given by a very nice nurse. Could not have had a better visit.

- Verified patient on 1/5

As I learned earlier today that a relative tested positive for COVID 19 and I was around him last week, I needed to find a testing site to know my health status. Your clinic allowed me access to a rapid test that resulted in a negative result. Your staff were very caring and professional in providing this service to me. I was asked if I had questions after receiving my results and each question was thoroughly answered. Thank you to all the staff involved with my visit to Brocken to Better Urgent Care.

- Verified patient on 1/1

I called at 2:00 PM to see if the facility had any rapid COVID-19 tests. They informed me they did and they told me I could either walk in or make an appointment. I made an appointment for 4:15 PM. I figured that if I went in at 2 as a walk in I would probably be seen around the same time since typically appointments are seen first. When I arrived, at 4:00 PM I checked in and there were about 5 patients in front of me. I waited for 45 minutes. I asked if they had any updates on when I could possibly be seen as I was now 30 minutes past my appointment time. I was informed that they only had one provider in and they would not be able to provide me with that information. I will say the staff was more than accommodating, apologetic, and helpful. They provided my daughter a toy and a snack. Around 5:30 I had to leave to go get my son. When I arrived back at 5:50, I waited about 10 more minutes before being placed in a room at 6:00. The triage was quick, and the rapid test was done around 6:05. I noted the times because I had two kids with me who were tired and hungry. The rapid test takes about 30-45 minutes to get results. So I figured I would be out of there by 7. My daughter has breathing problems and needed a breathing treatment by 7:30. At 7, I had to leave without seeing a doctor. After 3 hours, I couldn’t wait any longer to be told whether or not I had COVID-19. A quick one second yes or no would have satisfied. However, I was informed they would be throwing out the test and I couldn’t receive results because I was unwilling to wait any longer. I understand they are understaffed, but then don’t make so many appointments. Walk-ins we’re also being taken before appointments. I witnessed this with 2 separate individuals who stated after asking if they needed an appointment, that they would just be walk-ins. I am so disappointed that I wasted 3 hours of my time to get a simple test, and I couldn’t even get results because I have kids I have to take care of. They need to rethink their patient queue and amount of appointments they are allowing with only one provider on staff.

- Verified patient on 7/29

Went for Rapid Covid Test to prepare for a trip. The staff did a great job following up with my results

- Verified patient on 1/17

I came to the facility to get COVID-19 testing. The staff were efficient and professional.

- Verified patient on 1/6

I was very pleased. I will be changing my Doctor. Thankfully I was not sent to another service to do my covid testing

- Verified patient on 1/18

Took covid test

- Verified patient on 1/11

I have used MEDcare/Health First three times in the past two years (twice for Covid testing) and found them to be professional, efficient, and caring. Very good service.

- Verified patient on 1/16

Was for Covid test so fast and easy. The MD is great there. My 3rd visit and always super nice and courteous.

- Verified patient on 1/6

Everything was ok, except for the fact of my having a 9am confirmed appointment (for which I was asked to be there 10 minutes early - so at 8:50AM, which I was!). I didn't know whether to go in to the waiting room or actually wait in the car (though my text had said I should wait in the car, I didn't know if that meant until my appointment time of 9am or when I could actually be seen!). I went in to the waiting room about 7 minutes after 9AM to check & after speaking with the clerk, was told to wait in my car & that the wait time could be an hour PLUS to be seen (mainly due to other walk-ins that had been there when the doors opened at 8AM & didn't have appointments!). I had booked this 9am appointment to get a rapid Covid test (due to my grandchildren having contracted it while I was visiting them in another state the previous week). In most offices, if you have an appointment time scheduled, you are called or seen very close to that time. I wasn't seen for another 45 minutes after my appointment time!! When I was messaged to come into the waiting room, I was again asked to have a seat until my name was called. That happened about 5 minutes later, so I was thankful for that. As I had an important legal phone call that I was required to be at home by 10:30AM for this morning, I was now getting very stressed for getting the test done & leaving so I could get home for this required phone call. I understand the need for getting medical info from a patient and answered all of the med techs questions, but feel I could have answered all of them online (as I have for other doctors I must see also) and saved at least 10 minutes time. Maybe expanding the online information pages to collect history, medications, etc, would help expedite the process more! After the med tech finally got my Covid test done, she ushered me into yet another room (now 2 rooms that would have to be sanitized after I'd left them -IF they indeed are!?!) to sit and wait for my result. I was in that room about 2 minutes when yet another medical person (a man this time) came in to talk with me about the test & what the results could show. It was at this point I reminded him I had already been vaccinated & had no symptoms & asked if they could call me when they got my results as I HAD to get HOME for this phone call (which was to be a hour and 1/2 AFTER my appointment time was scheduled for a simple Covid test. I literally FLEW across town to get home so I could hit the bathroom before the phone began ringing, which it did as soon as I was back to my desk at home only a minute later! Unless I am there at the front door at 8am, I doubt I'll go back to this office again as time doesn't seem to be in my best interest there. Put more online for completing the patient's history prior to them showing up for their appointment (which...oh...may be up to an hour or more later than they've been requested to show for!). Sure would speed up the slow process I think~

- Verified patient on 9/13

Got an appointment for a covid-19 rapid test the same day I called. The only place in town I could find to do a rapid test. Only took about 15 minutes.

- Verified patient on 1/5

Only went for COVID testing but was pleased with visit and staff. Did no see the physician.

- Verified patient on 10/8

I got the rapid test done here. It was quick and the result came back within half an hour. Everyone was nice and courteous. I would recommend the place and totally come back again. Someone actually recommended this place to me!

- Verified patient on 1/29

I had to get a rapid covid test and they were great. Very quick and no hassle. Hope I don’t have to go back but if I do I will be glad to give them my money.

- Verified patient on 9/29

As a person who is highly anxious of being poked and prodded by a doctor or dentist, I believe that I couldn’t have had a better experience than the one I had when I went in for a nasal swab at 1:40pm on Tuesday, February 16th at the Aurora Avenue test site. The greeter/intake gal, Tyler, was very friendly and kind and addressed my anxiety when I told her it was my first Covid test and that I was really scared. She assured me that it was quick and not any more uncomfortable that when you mix your wasabi/soy a little too strong at the sushi restaurant. Then, thanks be to God, the administrator of the test, Matt, was extremely patient with me (I am grateful that I thought to go at a not busy time so that I didn’t feel extra anxiety thinking I was holding up the queue). He described what would happen, how long it would take, and told me it would be okay. This helped me stop being jittery and relax enough to give it a try. I got really scared with the first attempt and how it felt, and Matt immediately yet gently removed the swab so that I could take a break. I asked him if it was going to go in further than that and he said “Oh yes” and I immediately started crying, hard. (This would be my only request of him the next time I perhaps have to see him: to intonate causally the ‘yes’ in order to help to minimize anxious patients’ fears going into a second attempt. Other than that little Matt let me take the time I needed (45+ seconds I’d imagine) to collect myself to try again, and suggested I step back to lean on the wall to support myself and be able to relax more. That helped enough to perform the swabs (1 in each nostril), along with his verbal comforting while doing the swab, and it helped me A LOT (I emphasize this) that he counted down the last 4 seconds. I cried again afterwards out of shame for falling apart (I am nearly 40 years old), and Matt told me I did a great job and allowed an elbow bump, though I wish I could’ve given him a hug. Thank you Matt. And Tyler! Heather the midday, middle-aged five year old.

- Verified patient on 2/16

I think this is a fine business with a courteous staff. No disrespect to the staff and dr. But I feel we were intentionally or hopefully unintentionally deceived into booking an office visit. I made it 100% clear that we just needed a PCR test. We were specifically told this was the test Insurance would cover, but the Rapid test would be $150. We've had numerous PCR tests and Never charged. So I was furious that we waited close to 2 hrs to get a test all so we'd have an office visit. If I wanted to see a dr, I would have made an appointment with my own dr. I think the Dr corrected this. I will be very unhappy if I receive a bill for anything. They need to make their policy of a drs office visit required. We would never had done that. We just wanted to rule out cold symptoms as being COVID19. Thank you

- Verified patient on 9/6

Mayo Lab Tests

Lab tests take samples of your blood, urine, saliva, and other bodily secretions, which are then analyzed in a lab to help doctors diagnose and treat certain illnesses. Lab tests can be used to diagnose an illness, detect changes in an existing condition, and monitor how your body responds to a therapy, among other things. They can also be used to monitor the progression of a disease or a set of diseases.

If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.

Some lab tests require no preparation at all, while others may require you to fast for eight to twelve hours before the test in order to avoid erroneous results from certain meals and beverages. Your healthcare provider may advise you to cease smoking, exercising, and taking certain medications and nutritional supplements for many hours or days before your blood test.

Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing. Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing.

A lab worker may use a needle to draw blood from your arm or prick your finger to collect a small sample of blood during a blood test. During a urine test, your physician will ask you to go to the restroom and urinate in a sterile cup, then set your sample on a shelf where a lab technician can pick it up and process it. The personnel at the lab testing facility will demonstrate how to do each type of test.

A lab worker may draw blood from your arm with a needle or prick your finger to acquire a small sample of blood during a blood test. During a urine test, your physician will tell you to go to the bathroom and urinate in a sterile cup, then set your sample on a shelf to be picked up and processed by a lab worker. The personnel at the lab testing facility will demonstrate how to do each test.

Lab Tests FAQs

  • Where should I get a lab test in Mayo?

    Doctors commonly order lab tests and can refer you to one or more reputable lab test centers in your area. Lab tests can be performed in Mayo urgent care centers, hospitals, and walk-in clinics that specialize in lab testing. Your healthcare practitioner can supply you with a list of lab test providers, or you can use Solv to see what's available in your area.

  • How much do lab tests cost?

    The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full. Those who do not have insurance, on the other hand, will almost certainly face higher costs. Contact lab test providers directly to confirm the cost of your lab test based on your health insurance benefits. The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full.

  • Does insurance cover lab testing?

    Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.

  • How long does it take to get lab test results in Mayo?

    Lab test results may be available in minutes, hours, days, or weeks, depending on the type of test performed, lab staff productivity, and your doctor's availability. Some lab test providers let you see your results as soon as they're available online, while others need you to wait for your doctor's answer. Your doctor or the lab provider can give you a more accurate estimate of when your lab test results will arrive.

  • What is a routine lab test?

    A basic lab test may evaluate your red and white blood cell counts to discover if you have anemia, a blood infection, or blood cancer. It may also test fat levels in your blood to determine your risk of heart disease and examine the health of your organs, such as your heart, kidneys, and liver. Your healthcare provider will be able to explain what a typical lab test entails.

  • What STDs can be detected by a blood test?

    A blood test can identify STDs such as syphilis, HIV, hepatitis C, and herpes. Your doctor may order that blood be collected and submitted to a lab, or that you undergo STD testing at a lab test provider. STD test results might arrive in minutes, days, or weeks, depending on the lab test company you work with.

  • Do I need to see a doctor before getting a lab test?

    Before performing specific tests, some lab test providers require a doctor's referral, while others do not. The benefit of seeing a doctor before getting a lab test is that you can assess whether or not you need one based on your symptoms and a physical examination. A doctor can also help you decide which tests are necessary.

  • How can I book a lab test on Solv?

    On our home page, please specify the type of lab service you desire, as well as your location and state. Solv will give you with a list of lab test providers in your area, as well as their contact information, so you can make an appointment right immediately.

  • How long does getting a lab test take?

    The majority of lab tests are completed in a matter of minutes, but certain providers may have extensive wait times that require you to spend up to an hour in the lab. To limit the amount of time you spend waiting for your lab test, schedule an appointment with Solv ahead of time.

  • Should I try at-home lab testing?

    Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.

Sources

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

  1. National Heart, Lung, and Blood Institute. Blood Tests.
    https://www.nhlbi.nih.gov/health-topics/blood-tests
  2. University of California at Santa Cruz. Order Your Own Tests for Sexually Transmitted Infections (STIs).
    https://healthcenter.ucsc.edu/services/self-directed-sti-testing.html
  3. U.S. Food and Drug Administration. Tests Used In Clinical Care.
    https://www.fda.gov/medical-devices/in-vitro-diagnostics/tests-used-clinical-care
  4. MedlinePlus. How to Prepare for a Lab Test.
    https://medlineplus.gov/lab-tests/how-to-prepare-for-a-lab-test/

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