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I’ve taken my daughter in several times, and have never had a bad experience. However, being in healthcare, I have realistic expectations. This campus and all of the staff are wonderful.

Great people and they are all very friendly. They will approach you under the pretense that they are there to help you. However, their main objective is to siphon off your bank account through your insurance company. First, they bill your insurance far more than what is considered reasonable to treat your condition. Insurance pays what is reasonable. Months later you receive the bill and you are left wondering how they could possibly justify the thousands for dollars you are now being told you have to pay. The truth is they can't and they don't have to. That is just the way it is and there is nothing you can do about it; except tell others not to make the same mistake you just did.

I sought out Lutheran Spine because at the time the pain clinic I was going to was not providing what I needed. From my first visit I felt that Dr. Ksiazek was a better fit. She took the time to listen to my concerns and was willing to explore more options then just medication and injections. I have been going to see Dr. Ksiazek and the team at Lutheran for about 8 months now. I still feel she take the time to here my concerns and continue to explore options to improve my quality of life. Beyond Dr. Ksiazek the entire team has been great. I have done a lot of PT and Susan Gates has been one of the best therapists I ever had. She also takes the time to here my concerns and listens to me when I say something is not working. I have also been seeing Dr. Milkavick for about 3 months. She has been very helpful in many areas of my life in that time. She is intelligent and able to keep up with my fast paced communication style. The fact that Lutheran has a Pain Psychologist under the same roof speaks for itself. I do not want to forget reception. Most doctors offices I have visited I feel like I am putting reception out by even walking in the door, no eye contact, long waits and having to call multiple times just to set an appointment are the norm in my experience. not at Lutheran Spine, I am always greeted within a few minutes of walking in regardless of how busy they are at the moment. When I call in they answer the phone more often than not and when I do leave a message they always return my call