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in Benicia, CA.

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4.84(2.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Overall I was very happy and satisfied with my visit. Scheduling, check in and check out was seamless. I just waited for a bit because I probably came in at a time when they were so busy. Everyone was friendly and the place was clean and accessible. I would definitely recommend them to my family and friends. Thanks and keep it up. 😇
4.6(43 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Close to home. Spotless facility Knowledgeable and kind staff
4.63(2k reviews)
Urgent care
Lab testing
The entire staff was amazing! Very professional! The intske lady was very professional, knd, warm & friendly. The nurse made me feel comfortable and he understood why I was there! The doctor was very informative and listened to me with empathy. She examined my ribs and immediately had a strategy on what she was going to do so she can help me take care of my ribs! The xray tech, even though she was a student, acted very professional & I felt she knew exactly whst she was doing! The outtake nurse was so kind and gentle when she taught me how to wrap my ribs! This was my first time and I felt I was in good hands the entire time! Thank you so much!
4.65(1k reviews)
Urgent care
Lab testing
Gena, the Medical Assistant was knowledgeable and very helpful -- and kind! Dr Gotleb was great-- quickly diagnosed problem and sent medication to my pharmacy! Thank you🌸
4.86(29 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
This was very easy to make an appointment. The office was extremely clean and neat. Staff was very courteous and efficient. There was no wait time, checking in was easy.
4.75(114 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
4.14(94 reviews)
Urgent care
Lab testing
First time here. Clinician had a clear plan for aleviating my issue.
4.35(99 reviews)
Urgent care
Lab testing
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.88(3.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Except for an unusually long wait time (past wait times have been very few minutes) this clinic is a class act…..clean neat friendly efficient thorough professional knowledgeable organized understanding accessible….a health care haven….a concerned ill person finds prompt care and comfort here.
4.67(60 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Wait time was good, got in at 1:40pm for my 1:30pm appointment. Staff was friendly and explained things to me. I did kind of get the impression that they were tired of me because I was trying to ask clarifying questions to make sure that later on I will not be thinking about the questions I was afraid to ask :P. It’s very easy for me to just accept what I’m told, and not ask anything, but I’m trying to learn to advocate for myself because it seems like that’s what is needed in healthcare. But I could tell they were definitely getting tired of me asking my dumb questions and just repeating answers they already gave because I was obviously didn’t hear it the first time. I probably need to work on my communication skills because I don’t feel like either of us felt like we were getting through to the other person. It felt like we both felt like we knew what the other person was saying and that they just weren’t willing to hear it.
4.55(834 reviews)
Urgent care
Lab testing
I made my appointment online and was able to get an appointment for two hours later. Once there, I had to wait 45 minutes to be seen, but luckily my schedule allowed for the wait. Perhaps the Staff needed more time with other patients. I received the care I needed, and I recommend this Clinic.
4.47(116 reviews)
Urgent care
Lab testing
I was able to schedule a 9:00 appointment during the early morning hours.  We had to wait for two other people to check in.  Given the increased volume of patients and people without appointments, we were taken back very quickly.   The doctor was very kind and thorough in her examination.  Her diagnosis was accurate.  I would recommend this provider with respect to the doctor we saw.  We had been to the urgent care the night before, right before they closed and that doctor was not thorough.  He didn’t look at my son’s nose or throat or check his breathing.
4.67(121 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.7(254 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Had impacted ear wax removed. (I had a hearing test previously at another place who told me I’d have to go to an ENT to remove it.) Everything from the ease of scheduling to checking in was very efficient. There was very little wait time and all of the staff of kind and professional.
4.65(1.1k reviews)
Urgent care
Lab testing
It was nice and smooth. Personnel very professional and competent. Thanks
4.76(881 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Staff very caring. Got me in fast. Check-in was simple.
4.41(41 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Always far exceeds expectations.
4.34(79 reviews)
Urgent care
Lab testing
It was my first time at Carbon Health, I found the facility clean & bright. The staff was courteous and professional.
4.93(574 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Excellent on all counts, as usual. Appreciate having them nearby!
4.32(50 reviews)
Urgent care
Lab testing
Came to check a sore throat and easily scheduled an appointment the same day. There wasn’t a wait when I went on a Saturday and I was seen quickly. Check-in was smooth and staff was friendly.
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