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I went to Indigo for a second visit for the same ear infection. This time me I saw Michelle. She was wonderful. She listened to me, changed the medication and added one. After only two days I’m starting to feel a difference. The staff is always courteous, friendly and extremely efficient. My prescriptions are always called into the pharmacy even before I leave the office.  I really value this place. They bill my insurance and seldom make me wait more than a day or two to get in. I actually prefer it to my insurance physicians. BTW I was offered an appt in my network for an INFECTION in 4 months!  Unbelievable.

Everything good except they couldn't find a vein to draw blood from...

Great experience. Took my daughter in for a sore throat, had an appointment within an hour, was seen and got results fast. The team was friendly, caring, and efficient.

Experience is always a 10 star! Ease of making a same day appointment, zero to 10min wait time, friendly staff and NP's I've never been dissapointed! This place is better than any doctor office I've been to! Bedside manner is over the top which is my #1 priority! They are simply the best!

Had to check the kids’ coughs before letting them go back to school. Great visit and loved Dr. Dan!!! Easy scheduling, clean office, nice front desk staff and no wait. Would def go back.

When I came down with sinus infection symptoms and freaked out that I could not get seen in my doctors office, I was very grateful to be able to get on an Indigo waitlist and then squeezed into be seen by an urgent care provider. Everyone was lovely, very friendly and professional. I was even impressed by the prompt care others received while I waited to be seen. Someone with a clearly injured leg/foot was immediately offered a wheel chair and taken back. (I knew I’d need to wait and it makes sense that someone with worse condition would get care first!). But I very much appreciated the great customer service and care I observed and myself also received. Once I got taken back, the nurse had great bedside manner. And then Dr. Lem was kind, quick but thorough, and got me assessed, treated and recommended follow up with a specialist. I very much appreciated the quality care I received! Honestly, my only frustration with the entire visit was the card reader went down, so I couldn’t pay. I can’t say how much I really appreciated the quality care that got me in and out on my way, though. Thanks to the whole staff and Dr. Lem!

I work in healthcare. Thus was one of the best experiences I’ve had with urgent care. The staff at this clinic is your dream team. The provider was excellent.

I came in to have my lungs listened too. I had been sick for a week and was having a hard time breathing and my chest was terribly congested. It was my first visit and I was very impressed with Jay who greeted me in the most respectful manner. Zantina the MA was so professional and respectful of my privacy. Mariah Ney, ARNP was absolutely amazing and had the best bedside manner. I was grateful for being treated so wonderfully. It was equally nice to be personally walked to the door when my visit was complete, I think his name is Roldopho. The xray tech was so super sweet and very professional and respectful. I am sorry I rid not get her name, I believe she may have been east Indian. I can't say enough about the wonderful way I was treated. My prescriptions were sent to my pharmacy and I am on the mend. Indigo of Tukwila is a great choice for Urgent Care. I work at a major medical center in Seattle and being so sick and home, this is a choice I was glad I made. I give them 5 stars for everything. Jay kept be aware of my wait time as well.

I was suffered from an asthma attack and it was one of the scariest experiences I have had. The staff went above and beyond to ensure I got the right treatment. I felt very well taken care of. I’m truly grateful for all the help I got while I was there. Thank you.

Super kind staff and very efficient! 12/10 experience.