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Overall, I am quite satisfied with the care I received. Ms. Robinson the NP made me feel confident in the diagnosis and the care I received. There was a little confusion at a point in my visit and she came back in to answer my questions. I wish I knew the names of the other people involved in my care because I would give a shout out to each of them. The check appointment process and check in was a breeze using the Solv website. When I arrived the woman at the desk greeted me and was very friendly. The staff member that brought me back and did my vital signs was also very friendly. When the same woman came in to draw my labs, she was very friendly and did a fantastic job. I didn't feel a thing and it was very quick. The woman who did my x-ray was friendly and professional. The process was fast, and I had the results back as quickly as they said they would have them which often isn't the case in modern healthcare. I could tell from the number of people who came and went during my visit, and I knew they were busy. I felt they did a great job of limiting wait times, providing care, and getting me back to work. I would highly recommend the Baptist Urgent Care on Cantrell Road to anyone who needs good care in a timely manner.

Amazing staff. I showed up when they were getting ready to leave, with a deep cut to the finger that needed stitching. They were very nice and considerate and reopened their triage and computers to get me checked in. Everyone was caring, friendly and efficient. It was a great experience.

Woke up this morning feeling worse that the previous days and made an appointment and they accepted me right in. Staff here is so friendly and they are taking good care of me. Check in was a breeze, scheduling was done online 15minutes before I got here. I recommend this provider to any and everyone!

Easy to schedule & check-in. Office staff was extremely nice and attentive.

Everyone was nice but the wait time is horrible. That’s why sick people don’t go to the doctor because they have to wait.

Everyone was amazing as always. We were seen quickly. Our concerns were listened to and were treated promptly. We will be back.

I had an amazing experience with the entire team today at BHUC Jacksonville. They truly care about their patients and are there to help. 10/10 would recommend!

Super easy scheduling and check in with the Solv app. Staff are professional and friendly. I received great care.

I scheduled an appointment online. Checked in and they got me right away. Quick, thorough and very pleasant experience. One of the best! Wouldn’t mind if this was my PPC. Would highly recommend the staff here.

Very nice place to come to when you are sick! Everyone was courteous and friendly and polite!

I was able to walk into the clinic and check in and fill out my paperwork and I was called back within a five minute wait. I was in and out in about 30 minutes total. The longest was waiting on my test to come back to see what I had. The nurse practitioner did a great job.

Always received quality care and staff is always friendly, discreet, respectful & caring.

Went as a walk in and never been there before. Got checked in right away and was called to the back before I got the online stuff filled out completely. The weight, blood pressure, and questions etc were done right then. Less than 10 minutes till the PA came in and he was very thorough with his exam. X-ray and a nebulizer treatment next. Sent the scripts to the pharmacy(I got notification that it had been received by the pharmacy before I left the office), and got a steroid shot on my way out. All of the staff were very friendly and thorough with what they did with me. I’ll go back again and I’ll recommend them to anyone needing urgent care.

why make an appointment when you can’t accommodate it over 2 hours later i’m finally leaving.   So busy they say but not to busy to get that money as soon as you walk in