Professional Ear Wax Removal
in Queens Village, NY

Do not honor scheduling time Took walk in before me even though I was there at my appointment time

Was able to book my appt. easily online. Both the nurse and PA were great!

Staff is great, not long waiting period at all. But, the physician assistant is a terrible listener and has no idea of what she's doing. Maybe she was overwhelmed. We all have bad days but, she's suspect.

The personal was Very nice and fast, I love it, lo recomiendo 100 por ciento

Staff is very helpful and caring Dbt

Dr was awesome. Staff very nice as well. Super busy

1st time here was expecting to be here forever ! We were .in and out in less then 20 min!!! .the apt was for my sick 7 year old so it was amazing !! And it's 8 min from my house ! Takes all insurance which is awsome also!!

Exceptional experience from check in to nurse to doctor exam!

I walked in but had to wait a long time !  I never had to wait so long!  The doctor was very nice however!

The girls at the desk are doing the best they can in a really tough situation they were so pleasant and so nice gave complete information. My only concern was that we were all going in for Covid testing and you had to login manually on an iPad that no one cleaned between patients. There was a bottle of hand sanitizer if you choose to use it. One patient walked in without a mask until she realized it - so the exposure level is probably very high.

This was my first personal visit to an Urgent Care facility in my lifetime. I was impressed by the ease of scheduling and care. Very happy that you had access to My Chart records and medications, etc. The staff were nice but did not introduce themselves.  The MD might have but I didn’t catch his name due to his soft voice.  Otherwise I was very pleased with my visit.

I am so very pleased with the level of care from reception, incoming nurse, nurse practitioner and x-ray tech. They were all kind and understanding to a very sick senior citizen. I am blessed to have such high quality Urgent Care in Smithtown. Thank you all.

Had an overall experience at this location the staff is super friendly.

My appointment was great very respectful and Dr. Rocio was amazing and made me feel very comfortable. The girl in the front desk very sweet friendly respectful..