Annual Physical Exam
in Thornwood, NY

I was in an out in an hour. Was seen right away the staff is all very friendly and polite. I hate being sick but when I am there’s no place I’d rather go thank you Dr.Bortell and staff

Went in to treat a small bump on my neck that was infected. Staff was excellent from paperwork to treatment I was there around 40 minutes in and out. Great job

I came checked in nurse called me right away. Didn’t have to wait a long quick service. Whole staff is being extremely helpful and careful especially the doctor is the most supportive person. I’ve there quite few times all the times I’ve been treated and taken cared with respect. My kids feels very comfortable there that’s why, I suggested everyone should go there.

My mother and I walked in and immediately checked in the kiosk. We were called rather quickly. The doctor listened to me, I knew I needed antibiotics and other meds. Only part that was disappointing was the pharmacy confusion. Sent to wrong pharmacy, waiting, went home without meds. Someone else had to bring it to me. Need better communication.

From Dr to staff, cleanliness of the place, care, was wonderful, you all keep up the great work you all  are doing to help others

I walked in, checked in and was seen immediately! The front desk staff was pleasant.  The medical staff address my needs and was very professional.  My daughter recommended me to this facility and I would tell family and friends about this great facility and services provided.

The check-in was very fast and easy. It was no people there. I went to the other urgent care that’s across the street and the other lady told me that it’ll be a hour to wait. I was like let me go next-door to see if they accept me and they did and I grateful for that. It’s nice easy to figure out what I had and that’s it was quick and fast

Had severe head cold for a few days. I finally went to modern Md did not schedule but walked in. I was seen fairly quickly, staff and care team were very courteous and helpful. Walked out with medication list and my mind at ease after tests were negative.

Doctor covered all the possible symptoms and treatments that I may be provided.

Marissa and staff were fantastic….Marissa saw me the day before in Pleasantville and had suggested an X-ray in Briarcliff.