Book urgent care & walk-in clinics near me in Mount Vernon, VA

I had a 5:15 appointment and when I checked in I was not told that the office was 90 minutes behind. I waited till 6pm and when asked I was told I was next. The next person taken was a walk in that arrived after me. I then waited until 6:50 to be taken back. Didn't leave until 7 pm. A two hour appointment with reservations is unacceptable especially since I was not told. My app was a follow up and I would have rescheduled given the information of the long wait. Better communication would be appreciated

Service and staffs are excellent. They are very helpful, efficient and friendly. Thank you for looking after me when I am so sick and hardly talk. Your kindness is highly appreciated. Sani

Scheduling needs improvement. A full fledged desktop or pen and paper option is needed. When cold and flu symptoms are there and you are coughing, some of us patients are not comfortable using phones or those tablets that are there, wherein on cannot even sit when entering information. That is the most inconvenient part. Please do something.

I was there for my DOT exam, however, the entire staff were quite respectful. I took me a reasonable amount of time to complete the whole process. It is my to go to clinic.

Been having it h watery and swollen eyelids for a few days and made an evening appointment. When I checked I was told the wait time would e approximately an hour but was more than two hour wait with an appointment . The received adequate care but never experienced an extremely long wait time since I’ve been a patient.

Able to schedule and be seen quick. Was seen with my son and was discharged and then called back to have to drive back because doctor only listened to my son and checked him out. Then told meds would be called in for me and my son and went to pick them up and only meds were called in for me. Now after over 24 hours still haven’t gotten a call back about my son not having his meds called in.

Dr. “ Jersey Girl” Pagano was OUTSTANDING 😎. Suggestion - check your computer appointment confirmation notice. Had a 1:30 PM appointment via your computer system and arrived early to find that the office was closed for lunch and will reopen at 2:00 PM. You have a pen pail marked “ DIRTY”. Would it be better to use the word “USED”? Linda Yaeger

Excellent care by Jackie.

Easy to book, friendly staff