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MedExpress

2.63(887)

MedExpress is one of the best urgent care providers in the United States. With 173 locations across 140 cities in 15 states, MedExpress strives to provide the best urgent care to its patients.

Number of locations: 173 across 140 cities in 15 states

Website: medexpress.com

MedExpress Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen MedExpress. Providers cannot add, change or remove reviews published on Solv
Jan 15, 2022 · Clarksburg, WV
We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance.

Find a MedExpress Location

2.63(8 reviews)
2.6(5 reviews)
I was very happy with the wait time and staff. Everyone was friendly and professional. Would definitely use this place again.
2.52(23 reviews)
I cannot say enough about my incredibly positive experience at Med Express on 202 yesterday! I have received care here on 3 or 4 other occasions and have been pleased, but yesterday's visit topped the charts! I originally stopped in at around 4:00 and there was an hour wait, so I drove to another facility where my experience was so bad, I walked out prior to being seen by a provider. Back to Med Express at about 6:00pm with bad back pain and was seen within 10 minutes of arriving.The nurse checking me in,Jen, was familiar,and as kind and friendly as I had remembered!T he PA ,Lauren, was extremely friendly, confident, efficient, and caring. I was able to get x-rays of my back on site and Lauren came back to let me know that my back looked pretty good, but that there was another issue they saw that I would have never known about had she not shared this with me. The x-ray technician, Urfan?, was so lovely and patient, consistently asking me if I was doing okay. I received treatment and was given my x-rays on disc to take with me. Only 30 minutes after I left, I received a follow-up call from Lauren to share the radiologist's findings. I missed her call, but as soon as the facility opened the next morning, I got another call to follow-up. Wow!! Unheard of! Just 30 minutes later, the attending physician, who was signing off on my chart, called me personally to discuss a possible medication interaction he felt should be brought to my attention. I almost couldn't believe this close attention to my care. I had a wonderful PCP before she retired, and I didn't even get this from her office. I am so grateful to these individuals who went above and beyond. Outstanding work, Med Express 202!!
2.5(12 reviews)
2.47(19 reviews)
I went there for the first time last night. I was a walk-in, and everyone, from the receptionist, to the nurse, and the nurse practitioner was superb!! They simply couldn't have been kinder, This is THE ONLY walk-in clinic I will go to from now on! God Bless, and Merry Christmas
2.42(13 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I used this facility after having a cold/cough for over a week. I have allergies....pollen in he air. I waited 5-10 minutes. I first had my temperature and blood pressure taken. I then saw a doctor who diagnosed a sinus infection and prescribed an antibiotic.
2.4(5 reviews)
I went to be seen yesterday for a bunch of symptoms sinus coughing nasal and cough and was treated fast by Dr Sherry however the intake nurse wasn't great she said I refuse treatment because the pressure cuff was hurting my arm cause of my fibromyalgia it's usually taken on my wrist but they didn't want to do that
2.36(11 reviews)
2.33(6 reviews)
The staff were very friendly. It made me feel good. The PA was awesome. He was extremely knowledgeable and very kind, and very helpful. I am suffering a lot, and when I left MedExpress, I felt very hopeful. They were so kind to me that it made me feel optimistic. I think this is the best facility in NEPA.
2.33(3 reviews)
2.33(3 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great Doctor with good experience Took care of me very professionally And treated it well
2.33(3 reviews)
Received very professional care from everyone Kind caring people esp the PA Very efficient not a long wait Highly recommend would go there again if needed Highly recommend
2.31(16 reviews)
Everyone was very friendly and helpful. Waiting on my car was the worst part, but I understand why this is necessary.
2.29(7 reviews)
2.25(10 reviews)
2.21(12 reviews)
My fiance has gone there 2 times in westfield and was happy with the service and care. Would be great if the can make a follow up appt with another dr. he was sent to er
2.18(11 reviews)
So so good! So friendly! The staff put me at ease!
2.12(8 reviews)
Very friendly and professional
2.1(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

great in and out in great time very friendly people
2.06(9 reviews)
I was required to have a COVID19 test done and while the wait was very long, like 3 hours or something, everyone I spoke to and dealt with were so nice and polite and patient. You could tell they were exhausted. I had 31 people ahead of me when I registered. But again no one was rude or cross or anything. I would definitely recommend and/or go back as needed. I got my results in 2 days. The nurse didn’t hurt me when she did the test and this is my 3rd COVID19 test and both of the others hurt so bad. You all are very appreciated and thank you for being kind. Side note, please be kind to these doctors and nurses. They are dealing with all the regular fall illnesses and COVID testing and a thank you would really mean a lot to them.
2.0(8 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

They have always been wonderful to me. I really appreciate them very much!!
2.0(1 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

2.0(7 reviews)
2.0(6 reviews)
2.0(5 reviews)
2.0(5 reviews)
Received good care and accurate diagnosis.
1.96(12 reviews)
1.94(8 reviews)
1.89(9 reviews)
That was the nicest one I have ever been to,The staff was very friendly.overall a good place to get care.
1.83(6 reviews)
East in and out, no issues with billing. Quick, friendly service.
1.83(12 reviews)
1.8(23 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

DOT EXAM, YEAR 2020 (1st time here) AT MedExpress WAS A GOOD, FRIENDLY, PROFESSIONAL EXPERIENCE FROM START TO FINISH WITH THE COMPLETE STAFF! Would DEFINITELY recommend Their professional Service and have already! Tom Sahayda UPS Driver!
1.8(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

1.8(5 reviews)
1.75(4 reviews)
We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance.
1.72(9 reviews)
1.69(8 reviews)
I have been going to Med Express for urgent care for four years. I have had wonderful experiences every time. The staff are always so helpful, so empathetic and careful. I have had pneumonia, Lyme disease, terrible bronchitis, and a couple of falls with symptoms requiring X-rays. Sometimes there is a wait -- because so many people have come in -- but the care is never rushed. I cannot speak highly enough about the care I receive.
1.67(6 reviews)
1.67(6 reviews)
Wonderful staff and doctors! Very friendly and helpful.
1.63(8 reviews)
1.6(5 reviews)
1.5(20 reviews)
1.43(7 reviews)
1.42(6 reviews)
1.33(9 reviews)
1.0(1 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

1.0(1 reviews)
1.0(1 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

1.0(1 reviews)
1.0(2 reviews)
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Services

A list of common services offered at MedExpress locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Primary Care

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at MedExpress. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$50

School physicals

Self-pay: $36

Sports physicals

Self-pay: $30-$36

Laceration repair (stitches)

Self-pay: $65-$158

Camp physical

Self-pay: $30-$36

COVID-19 PCR test

Self-pay: $100

Rapid COVID-19 PCR test

Self-pay: $100

Rapid COVID-19 antigen test

Self-pay: $100

Base office visit

Self-pay: $130-$209

X-ray (chest)

Self-pay: $60-$189

X-ray (arms, hands, legs, or feet)

Self-pay: $65-$80

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About MedExpress

MedExpress is a nationwide provider of urgent care services. It was founded in 2001 in Morgantown, West Virginia. It operates more than 155 neighborhood medical centers in the United States, where patients can go to receive fast medical care in under an hour without making an appointment. It is accredited by the Joint Commission and meets more than 600 care standards. The company’s mission is to help its patients live healthier lives and to take steps that involve making the healthcare system work better for all it serves. Its values include being genuine, caring, and friendly every day, and its vision is to provide great healthcare services. MedExpress says it is committed to delivering patient-centered care, and to treating each patient as if they were their only patient. MedExpress offers a wide range of healthcare services, including basic wellness and prevention, employer health services, and urgent care services. X-rays, sports physicals, and treatments for illnesses ranging from the common cold to gastrointestinal diseases to COVID-19 are some of the many healthcare services available from MedExpress.

Headquarters

Morgantown, WV

Total locations

173(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Ambiance

2.4

Bedside manner

1.9

Recent Patient Review

"We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance."
See all ratings and reviews

Frequently asked questions

  • When are MedExpress locations open?

    The hours of operation at each MedExpress location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical MedExpress visit cost?

    The cost of your MedExpress visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does MedExpress accept?

    MedExpress accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the MedExpress location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit MedExpress locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your MedExpress visit will vary based on the actual services you receive

  • Does MedExpress treat patients of all ages?

    Healthcare providers at MedExpress locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does MedExpress offer?

    MedExpress locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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