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MedExpress

2.63(887)

MedExpress is one of the best urgent care providers in the United States. With 173 locations across 140 cities in 15 states, MedExpress strives to provide the best urgent care to its patients.

Number of locations: 173 across 140 cities in 15 states

Website: medexpress.com

MedExpress Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen MedExpress. Providers cannot add, change or remove reviews published on Solv
Jan 15, 2022 · Clarksburg, WV
We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance.

Find a MedExpress Location

5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Always a great experience! The wait time is usually a little longer, but you can get prescriptions on site and it saves time in the end not having to run for prescriptions or wait for a scheduled appointment with your own PCP.
5.0(3 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I had to take my daughter in for a cough. The PA took the time to listen to my concerns. We did not have to wait long and staff was very friendly. I would recommend this MedExpress to anyone needing care.
5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I seldom give ratings of my experience but I have to give this Med Express, Adams Ave, Huntington WV 5 stars on everything! The staff is very kind and professional. The physicians are the best!! I’ve worked in healthcare 35 years and this staff is at the top! The doctors actually care about you and your medical issue. They make sure you are put on the right path to cure your medical issue.
5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Best place to get efficient, quick , quality care. Caring and courteous staff .I had a visit in August 2019 and again on August 2021 for a sprain ankle.. Best treatment ever. Recommended greatly......H. Adams 77 years old .
5.0(4 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great experience, staff and doctor where very nice and helpful!
4.63(4 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Excellent friendly, professional and fast service. Registered, diagnosed and medicated in under 30 minutes - brilliant!
4.55(11 reviews)
Very helpful and friendly!
4.19(21 reviews)
This is the best Urgent Care Center that I have ever been to. They are very professional and care about you. I have been here two times and was out of there in a timely manner. I highly recommend this center.
4.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.0(0 reviews)
4.0(4 reviews)
I am so happy I seeked out urgent care. Experiencing a painful ear. I couldn't see regular doctor. They got me in and seen by Np. perscription for antibiotics. Np was very informative and suggested otc meds to help also. Pain relieved with in 24 hours. God Bless you all at Swansea urgent care.
4.0(4 reviews)
Great experience, in a minor emergency! Son cut his leg and needed stitches. I was very apprehensive seeking care with the Covid situation happening. They required a mask but no Covid test! Whew! The staff was very friendly and accommodating. The wait time was reasonable. Came in wet bathing suits, right off the river, and the nurse gave us blankets. How sweet! I follow more natural practices for medical treatment and the doctor was very accommodating to my wishes there as well. We choose to be self pay and the cost was very reasonable. We got great medical care and it was a great experience for an unfortunate event. Thank you!!
3.89(18 reviews)
Staff was friendly, efficient, and yet professional. Very pleased with my visit and subsequent diagnosis. Would recommend.
3.89(9 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was so impressed with my first visit that I wanted to write a review. The place was so clean, yet warm and welcoming. Each staff member was very attentive and so very pleasant with me. I had Robert Valley MD and he was excellent. He was caring, sweet and I just wish he had his own practice. Gosh, I adore him. I was treated and my scripts were sent to my pharmacy while I was checking out. He knew exactly how to treat my ailment and had me feeling better within hours. I will definitely go back there if I ever have the need. I strongly recommend this office!
3.8(10 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Dr. Luke is the best👍🏻👍🏻👍🏻
3.69(13 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

My visit was at the height of flu season and it was filled to capacity, but the wait time was very reasonable. This is a very friendly, competent and efficient operation. My doctor was on vacation and I am grateful to have them available when I need them. I highly recommend their services.
3.67(3 reviews)
On April 23, 2019 I was a patient at this Urgent Care and was treated by PA Beatrice. I was given the utmost professional care. After treatment, Beatrice encouraged me to go directly to the ER because my situation could have been life threatening. I was very sick, however I was fortunate my critical tests came out negative at the ER. Throughout the week Beatrice had called my to see how I was doing which I consider going above and beyond. Again, the employees at this Urgent Care were not just knowledgeable, but had a human side of truly caring for the patients. This gives me great confidence in Jackson about the health care at this Urgent Care facility.
3.5(5 reviews)
3.5(19 reviews)
3.5(8 reviews)
During a pandemic MedExpress handled the issue at hand very professional, quickly as mandates allow with over worked staff...excellent care.
3.45(30 reviews)
3.36(25 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I had been battling Bronchitis for weeks. This was my second trip to a Dr. The whole staff was super nice, wait time was short, diagnosis and treatment were quick. I wish we had ME in my state as i was there from out of town.
3.3(10 reviews)
The staff was amazing and the Arnp was very concerning. Came here before never had a issue would recommend to others.
3.16(22 reviews)
3.1(5 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

3.04(12 reviews)
3.0(4 reviews)
Excellent. Awesome staff. Quick service and didn’t have an appointment. nurse,Caleb, Peggy all were great and efficient. Hardly waited anytime Yes. Easy
3.0(4 reviews)
I received excellent care this AM at MedExpress. Dr. Ramesh Patel was very thorough and kind and caring. It is really wonderful to have such an excellent urgent care office in our community.
3.0(14 reviews)
3.0(2 reviews)
Does med express except Medicaid
3.0(44 reviews)
3.0(2 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The staff was very helpful and comforting. We are nervous during this stressful season and they were all so friendly and calm. They did not show their stress at all. So appreciative.
3.0(2 reviews)
I went there for a cover test without an appointment. The facility was very clean and the staff was very professional, efficient and caring! After receiving a negative cover test the physician's assistant didn't want me to leave until she found out why I what was wrong with me! What an awesome group of people! PS please have a properly spelt list of the medications you take. I didn't it was not fair to them! Jim C
3.0(2 reviews)
I was ill and I had to wait out in my car for several hours
3.0(2 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

As a mom who works both inside and outside the home it is really tough to get in to see the pediatrician when my kids are sick. It was very easy to go to MedExpress and see the physician assistant when I thought my son had strep throat. They even had the antibiotics there for him which meant no need to go to CVS and that was one less place to have to go with a sick kid. I will go there again.
3.0(2 reviews)
Just wanted to give a five star review for this medical office. This is my second visit and I was treated with the utmost of professional care. I was even contacted twice by Dr. Yoder to see how I was doing and go over test results, something that is uncommon this day in time. Keep up the excellent job we need medical professionals like your staff!
3.0(1 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

2.93(14 reviews)
Nice play to be in, even if the wait is long, Front desk answered all my questions
2.92(25 reviews)
2.92(6 reviews)
2.88(4 reviews)
2.85(20 reviews)
I want to thank Matthew Justus and the staff at this clinic for helping me during my time of need. I arrived shortly before closing time with a full body itchy rash, an allergic reaction to a insect sting. Mr. Justus was was kind, competent and caring as he and the staff administered medicines and waited to see that they were working effectively. I even received a follow up call a couple of days later to make sure I was still doing okay. Thank you.
2.8(5 reviews)
2.8(20 reviews)
This is my go to walk-in clinic and I’ve always been treated very well here. I’m surprised that someone would write this lower because they’ve always been top notch in my opinion.
2.69(32 reviews)
Friendly staff, highly sterile environment, emphasis on cleanliness during these trying times. Efficient team communicated so I didn’t have to wait in the office, called me when they were ready for me, and moved me through to get the care I needed.
2.68(20 reviews)
The staff there is wonderful. Jillian & Starr are amazing! They made me feel so comfortable. They handled a busy waiting room with such ease, & while still giving each patient the time they needed.The attention, care, & great attitudes they displayed were remarkable. I'd like to thank them again for being so kind & caring.
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Services

A list of common services offered at MedExpress locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Primary Care

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at MedExpress. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$50

School physicals

Self-pay: $36

Sports physicals

Self-pay: $30-$36

Laceration repair (stitches)

Self-pay: $65-$158

Camp physical

Self-pay: $30-$36

COVID-19 PCR test

Self-pay: $100

Rapid COVID-19 PCR test

Self-pay: $100

Rapid COVID-19 antigen test

Self-pay: $100

Base office visit

Self-pay: $130-$209

X-ray (chest)

Self-pay: $60-$189

X-ray (arms, hands, legs, or feet)

Self-pay: $65-$80

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About MedExpress

MedExpress is a nationwide provider of urgent care services. It was founded in 2001 in Morgantown, West Virginia. It operates more than 155 neighborhood medical centers in the United States, where patients can go to receive fast medical care in under an hour without making an appointment. It is accredited by the Joint Commission and meets more than 600 care standards. The company’s mission is to help its patients live healthier lives and to take steps that involve making the healthcare system work better for all it serves. Its values include being genuine, caring, and friendly every day, and its vision is to provide great healthcare services. MedExpress says it is committed to delivering patient-centered care, and to treating each patient as if they were their only patient. MedExpress offers a wide range of healthcare services, including basic wellness and prevention, employer health services, and urgent care services. X-rays, sports physicals, and treatments for illnesses ranging from the common cold to gastrointestinal diseases to COVID-19 are some of the many healthcare services available from MedExpress.

Headquarters

Morgantown, WV

Total locations

173(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Ambiance

3.7

Bedside manner

3.6

Recent Patient Review

"We have been both insured and uninsured over the last 15 years and have been seen at the local hospital (UHC) and another nearby clinic where our PCP is. Our family's last 8 trips to MedExpress have been mixed but overall positive. Six times they correctly diagnosed the issue on the first try and provided initial care, sometimes resolving the issue, sometimes requiring a second visit or a visit to our PCP instead. The 7th time was a pre-surgery covid test which was handled very professionally although there was a significant wait time. Our 8th visit was negative with our primary concern being dismissed, then turning into an emergency requiring hospitalization 3 days later. Overall the staff has been friendly, straight-forward, and professional. The place has been almost spotless every time. The cost was always near the max they quoted and a method of payment was required up front for the times we didn't have insurance."
See all ratings and reviews

Frequently asked questions

  • When are MedExpress locations open?

    The hours of operation at each MedExpress location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical MedExpress visit cost?

    The cost of your MedExpress visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does MedExpress accept?

    MedExpress accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the MedExpress location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit MedExpress locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your MedExpress visit will vary based on the actual services you receive

  • Does MedExpress treat patients of all ages?

    Healthcare providers at MedExpress locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does MedExpress offer?

    MedExpress locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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