Patient First Locations in Virginia

I called ahead to this location and was told there were about nine people already waiting to be seen, and that that was consistent for the day up to my call. I also tried calling other locations without any success - the phone number was bad or nobody answered the call. So I went and was pleasantly surprised to see only one person in the lobby. I was assisted much sooner than expected. The longest delay was waiting for the doctor to arrive in my room, but even that was not too long. I left the building feeling very good about the services at this location.

This is my second time to this facility. Each time everyone was courteous, kind, and very helpful. What I like most is that they listen to you, they let you know that whatever you are there for it’s important. From the person that checks in to the doctor, they are all thoughtful, kind, and with great bedside manners. Thank you for a pleasant experience because honestly no one wants to go to the doctor.

Quickly seen to and they were so careful and kind to my mother.

We really like the Patient First business model which puts customer service at the top of their priorities. Erin L is exceptional! The entire staff was very friendly and helpful! We highly recommend this Patient First to our friends.

This is my second visit to this patient first location, both times I was seen very quickly and the treatment prescribed had me feeling better within days. I was seen yesterday by Dr. Crooks, he was kind, he listened and he explained everything I asked. I left with the medication I needed, went home and took Dr. Crooks advice and tossed out the nasal spray that was making my condition worse, took my meds and a nap. When I woke up I already felt better. Today less than24 hours later, there is 90% improvement in my breathing and coughing and 100% improvement in my state of mind! I was also given a chest X-ray and had blood work done. All staff members were very nice and respectful . I would 100% recommend Dr.Crooks and this location to anyone. I was in and out in an hour and twenty minutes at the most. Very satisfied customer- and you can post this if you like!😘

WOW!! Every staff member was so polite and so quick! Highly reccommend!

I had my first and second visit this week; the staff was all amazing and caring. The service was quick and I as a nurse was very impressed.

I cut my knee down to the bone, and we have a baby on the way and I was afraid I'd have to go the ER and spend a million bucks. Thankfully the doctors here were able to fix this for me and were AMAZING, and they were able to do everything for only $290 with the self pay discount. They answered the phone nicely and got me honest transparent pricing costs when I asked. John Geno was excellent at doing the stitches, really good skill, it didn't hurt at all even though this cut was down to the bone and hurt like crazy originally. This is a high quality clinic and when I had a time of emergency/need, they didn't take advantage at all, they gave high quality medical skill/service at a totally reasonable cost. And again, John's one of the nicest doctors I've ever talked to. Nurses were nice. Highly recommend!!