Optum Urgent Care

4.6(143,152)

Optum Urgent Care is one of the best urgent care providers in the United States. With 32 locations across 28 cities in 2 states, Optum Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 32 across 28 cities in 2 states

Website: optum.com

Optum Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Optum Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Cherry Hill, NJ
Didn’t use on line booking, but staff friendly, room clean, wait time long due to covid testing
Jan 02, 2022 · , NJ
Went for a covid test so the wait was understandably longgggg! However, the staff was amazing! Especially under these circumstances and on New Years Day!!
Dec 25, 2021 · Woodbury, NJ
All the staff was especially nice and over caring!! Which is always a plus in my book! Especially when staff could be short, only thing I could think of in these times is to tell clients to not waste a test if only showing mild symptoms which could be the flu and save the test for others who could use testing the most especially those who are Definitely autoimmune. And give courtesy to those who are their first and just in the vehichles waiting, cause those people are just taking extra precaution, but not the staffs fault
Dec 24, 2021 · Mount Ephraim, NJ
Was so fortunate to get in today for the rapid covid test to ease my mind thank you. So happy it was negative! Merry Christmas
Dec 24, 2021 · Hazlet, NJ
I went to the facility for a cold and had to wait over 4 hours so to the amount of people being COVID tested . You should have this section off in 2 different categories at check in . People who are coming in sick should not have to wait hours to be seen. I understand the situation but some sort of separation should take place . Thanks you
Dec 24, 2021 · Cinnaminson, NJ
Very good place for my first time appointment! Had to get test done and the doctor and staff were very thorough and dedicated to their tasks! Unfortunately the wait time for registration was long (1 hour) due to high demand during the week before holidays.
Dec 24, 2021 · Vineland, NJ
Long wait for pcr for travel 3 1/2 hours. Seems excessive to complete 25 covid tests. I was number 25 in waiting.
Dec 24, 2021 · Vineland, NJ
Long wait for pcr for travel 3 1/2 hours. Seems excessive to complete 25 covid tests. I was number 25 in waiting.
Dec 22, 2021 · Cherry Hill, NJ
Staff was great. They were very busy and the sign in situation could have been more clear. The wait was outrageous, 3 hours for a Rapid Covid test. Not sure why it took that long to get thru 18 patients. I would recommend it because the staff was friendly despite being very busy and being possibly exposed to people who test positive for the virus. I recommend it because it’s one of the few places accepting walk ins. But the wait time needs to be improved.
Dec 20, 2021 · Hazlet, NJ
Went for COVID test Check in was easy
Dec 20, 2021 · Cinnaminson, NJ
I needed to get sports physical for my son and I was not able to book online, so I walked in and was able to get it done
Dec 19, 2021 · Mount Ephraim, NJ
I went for a rapid Covid test was told probably an hour wait and instead I was there for 3 hours! The test was performed and told would be at least 15-20 before a doctor wound inform me of tge results and evaluate me - it was 50 mins! It would have been nice if they inform you while there so you are aware.
Dec 19, 2021 · , NJ
Best place to get care. Love that they do covid rapid tests. The staff is always very friendly. My insurance took care of it. Wait time was an hour past what I was told. Walk in appointment
Dec 17, 2021 · Middletown, CT
I went for a Covid test. Waited 3 hours. They probably could use more staff due to Covid issues
Dec 17, 2021 · Middletown, CT
I went for a Covid test. Waited 3 hours. They probably could use more staff due to Covid issues
Dec 16, 2021 · Vineland, NJ
I appreciate Jenny and Kevin for taking the time to fit my kids in the schedule to have them seen by a doctor. They were both patient and understanding. I really appreciate you guys.
Dec 15, 2021 · Middletown, CT
It was quick to sign in but long wait to be seen was ridiculous. It’s supposed to be urgent care but it takes just as long as if you went to the the hospital. I literally was sitting there for two hrs before I was seen which I only went in there to get a PPD test for work done and that only takes less than 5mins to do
Dec 15, 2021 · Willingboro, NJ
Kind and professional staff..it was nice to speak to such caring and knowledgeable people. My Covid test was painless and quick! Thank you!
Dec 15, 2021 · Hamilton, NJ
This was my first visit. Everything went well and very smoothly. I will defiantly come back when I need urgent care. This is a great facility with a great staff
Dec 14, 2021 · Middletown, CT
The wait time was awful. My daughter was sent home from school because of possible COVID-19 symptoms. We needed to get a negative test so she could return to school. My wife called and was told yes walk in only before 5pm. We arrived at 11:30 am and was told noon. Came back at noon and was told maybe 1pm they would start. Returned at 1, huge line. Took 2 hours until called in. I don’t know why they aren’t taking appointments for the testing or letting you register ahead of time. The care once in was spectacular, great RN and great PA! Please fix the front of the house staff.

Find a Optum Urgent Care Location

4.87(6.7k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.82(4.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Perfect I love it the place was super clean and the services in the front desk world class
4.82(9.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was greeted by two lovely ladies as soon as I walked in, very pleasant and only waited ten minutes to be seen. P.A. Patel was kind, thoughtful, and caring. I feel better already after his treatment plan!
4.8(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Easy walking appointment was easy as a doctor was friendly and did my Covid test quickly. They sent the results to me as soon as possible would definitely recommend this place.
4.78(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very thorough and professional staff
4.8(3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Dr was in a rush not listen properly. Not really helpful. Not really happy
4.78(7.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The Doctor I she saw was fantastic. Very professional & friendly.
4.76(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Wonderful The front desk overworked but still excellent in everway.
4.74(7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great staff, wait wasn’t terribly long, pretty much of what I expected.   Overall a great experience. I’d definitely recommend & come back. Thanks for the great service.
4.73(8.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They told me it would be a 30 minute wait and nobody was in there and they didn’t call me in the room until 50 minutes later but still it was great
4.68(6.6k reviews)
Everything went smooth & quick. Friendly clean place. Recommend.
4.66(3.9k reviews)
Waiting for Doctor to call with X-ray results
4.63(6.2k reviews)
Cut finger and went into urgent care. Was seen within 15 minutes.
4.62(5.4k reviews)
Fell off my bike almost getting hit by a car. Got in right away the doctor was so nice cleaned my wound on my hand and arm. Radiologist gentle with X-ray on my elbow. So glad I chose this center I was in so much pain they made me feel so comfortable. Fractured elbow unfortunately but on the mend. Thank you for being so caring and patient
4.54(7.3k reviews)
Excellent experience from checking out to leaving highly recommend the facility and friendly, helpful staff!!
4.48(5.8k reviews)
Pretty easy to schedule and reschedule appointments. Office staff was friendly and knowledgeable. I would definitely use thier services again!!
2.0(5 reviews)
4.85(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great service. Easy to make an appointment. Took me in time. Staff was very nice. And knowledgeable.
4.74(3.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Longer than normal wait but I understand
4.52(403 reviews)
Very competent staff . Answered all my questions without hesitation. Will definitely return on my next trip from Canada
4.67(7.7k reviews)
doctor was amazing! he made the visit enjoyable! we need more doctors like him!
4.61(6.1k reviews)
Nicenut the doctor was very fast taking. Care of me heck in was kind of slow check in the doctor was d very nice
4.71(5.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Couldn’t get appointment with my primary doctor and then tried to get appointment with urgent care and they were booked so I tried walk-in. Luckily when I went I was seen shortly after arriving. Everyone was great. So glad I went. Very good care.  Thank you.
4.6(5.8k reviews)
Had a very itchy response on my arm to a shingrix vaccine. Waited in a spotless room for a short period of time for a friendly & professional tech & NP. I was given a treatment which is helping to resolve the issue. I would definitely go back to your facility. My only complaint is the doors are not automatic & are heavy & cumbersome to hold while pushing my mother in her wheelchair.
4.65(5.4k reviews)
Went to get tested for Covid and made a appointment WHY are the taking walk ins before scheduled patients sat for 1.5 hours
4.64(1.9k reviews)
Nice receptionist and a very nice doctor!
4.68(5.6k reviews)
Everyone was so kind, professional and prompt. I was really feeling sick when I came but started improving by the next morning, thanks to the wonderful care I received.
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Services

A list of common services offered at Optum Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Pink Eye
  • Hives Treatment
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Rash Consultation
  • Eczema Treatment
  • Nail Problems
  • Skin Growths
  • Skin Infections

Primary Care

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Optum Urgent Care. For more details, visit a clinic's individual page

Flu shot

Self-pay: $50

School physicals

Self-pay: $30-$115

Sports physicals

Self-pay: $30-$115

Laceration repair (stitches)

Self-pay: $110-$239

Camp physical

Self-pay: $30-$115

COVID-19 PCR test

Self-pay: $129

Rapid COVID-19 antigen test

Self-pay: $189

Base office visit

Self-pay: $115

X-ray (chest)

Self-pay: $60

X-ray (arms, hands, legs, or feet)

Self-pay: $60

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Optum Urgent Care

Optum Urgent Care, part of the Optum division of UnitedHealth Group, operates a network of urgent care centers in New Jersey and Connecticut formerly operating under the name Riverside Urgent Care. Additionly, Optum owns and operates the MedExpress brand of urgent care centers with more than 200 locations nationally.

Headquarters

Secaucus, NJ

Total locations

32(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

3.6

Other

3.3

Recent Patient Review

"Didn’t use on line booking, but staff friendly, room clean, wait time long due to covid testing"
See all ratings and reviews

Frequently asked questions

  • When are Optum Urgent Care locations open?

    The hours of operation at each Optum Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Optum Urgent Care visit cost?

    The cost of your Optum Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Optum Urgent Care accept?

    Optum Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Optum Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Optum Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Optum Urgent Care visit will vary based on the actual services you receive

  • Does Optum Urgent Care treat patients of all ages?

    Healthcare providers at Optum Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Optum Urgent Care offer?

    Optum Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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