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in Tacoma, WA.

Showed up at the Ruston urgent care location for a walk in, learned about the crazy wait time but also the app, so I installed Solv and found that the Tacoma urgent care location has appointments available to schedule that day, where Ruston only had tomorrow. So I scheduled one just 30 minutes away, rushed to the office and the app knew I was there so I checked in, talked to the receptionist, she already had my insurance and stuff from the app scanning my card👍 so she photoed my ID and told me I'd have a 45 minute wait. I was excited for this. I left and used the wait list on the app to track my position in line, and showed up, was seen pretty much right away, dental assistant was kind, put in all the info, doctor came in right away, got the antibiotics I needed immediately. Pharmacy had my prescription ready soon as I got there, within 10 minutes probably. The whole experience was pretty amazing and even though it was sudden and I was in pain, had to learn about the app and whatnot, it was so easy. Very impressed.

The staff at this location could not have been more helpful or friendly.  From the check-in, to the Medical Assistant Naya (sp?), to the Nurse Practitioner Katherine I saw.  Once I was in my room, they were efficient, knowledgeable.  I left knowing exactly what my plan of care was.  Highly recommend.

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care

Easy in and easy out. I just wish there was more seats to sit on. People tend to bring a plus one and I wasn’t able to sit so I stood outside in the rain until I saw a seat open.

This is my second time using the Gig Harbor office, both times I was greeted with a friendly staff and prompt and knowledgeable care by Dr. Khan. I would highly recommend this urgent care facility.

The appointment was very quick and the staff was kind efficient and amazing.

Everyone was amazing. The doctor didn't listen to the fact that I couldn't take the antibiotic. It was making me so sick the staff there is wonderful.

Very easy to schedule appt for a same day. Was surprised by the fact that they are paperless and in order to view anything you have to download their app. It’s been 2 days and still no results, as for the medication you have to go on the appt and send it your self to the pharmacy otherwise you will not get it. Overall it was a good visit but it could have improved on some things for sure.

I don’t usually leave reviews (who has time for that ) but I really had a a great experience at this clinic . Fast ,kind and respectful . I haven’t felt that in many healt clinics before . Strongly recommended .

Scheduling an appointment was super easy. The staff was fast and friendly and had me in and out quickly. Always a great experience at Indigo.

Very helpful friendly staff. Identified my issue quickly once in exam room. 3 emergencies coincided my visit, wondering why the don't go to hospital emergency.

Thank you, everyone. From start to finish A+. when you don’t feel good, it’s so nice not to go through a hassle to get an appointment and treatment and with such a well asserted establishment. Thanks for the care & kindness, professionalism.

Everything was ok except I was rusher by Medical assistant to leave. I ask about results of my test and she said she will call( she never did). Also Dr told me ( I remember exactly) that she will give me excuse for work for Monday but nothing happen and later when I read notes showing not excuse from work needed. I like this place but this time I was rushed to leave room. Thank you

Had a fall and got a bad black eye.  Scheduled a visit for the following morning and was seen quickly. Staff all very helpful and friendly and professional.

Quick visit, friendly staff, and very informative provider. Maple valley location is my favorite indigo

Big thank you to staff and medical provider I saw at my visit today.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

I will not wait so long next time! My appt was on time, staff and treatment both excellent.  I’m better already. Thanks.  I highly recommend Indigo!

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.