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in Doon, IA

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5.0(1 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I had an exceptional experience. No wait time and excellent care. Tammy was fantastic, as was the entire staff. I would highly recommend it to others.
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Recent Lab Tests Reviews (20)

I had a rapid Covid test on 8/19/21, my birthday, at the site behind Ace hardware Kihei. I got a call back about 3 hours later from a young lady, believe her name was Kate. She informed that I tested positive and to quarantine myself for the next 10 days and if my symptoms got worse to call for further medical help. 10 minutes later she called back and apologized saying after reviewing my file further she saw that I might be eligible for a Special treatment for over 65ers and if i was interested she would set me up with a video appointment with a doctor to discuss further. I told her I would think about it. 20 minutes later I called her # back and of course it went to a message for MMUC and gave me a # to call to get help. I called the number and after getting to the third prompt I got a call from the original number and it was Kate(?) asking if I tried to call back to which said yes that I wanted to to talk to a doctor. While on the phone with her she set me up with video appointment 1 1/2 hrs later. My appointment was at 4:20 with Dr. Michael Jackowitz. He asked some questions, did some calculations, filled out a form and said he would send it over to the hospital put that I probably wouldn't hear back till sometime Friday after he talked to his contact at the hospital to which I thanked him. 2 hrs later Maui Memorial hospital called me back with an appointment for the next day to receive the Monoclonal antibody treatment which I did receive Friday 8/20/21. Beginning this morning I have been pain free and fever free and my other symptoms are diminishing. Because the young lady that called me to give me my results and then call back not once but twice then Dr. Jackowitz took the time from his busy day to fill out a form and apparently push it through an overloaded system, I received my best birthday present ever, better health and Hope and for those I will be forever grateful to both of these special people. Thank you Minut Medical for hiring people who care. God Bless you all, David Flemming

- Verified patient on 8/22

Jim gave me my Covid test and was awesome he was personable well spoken and reflected a caring attitude that all should be proud of

- Verified patient on 1/21

As a person who is highly anxious of being poked and prodded by a doctor or dentist, I believe that I couldn’t have had a better experience than the one I had when I went in for a nasal swab at 1:40pm on Tuesday, February 16th at the Aurora Avenue test site. The greeter/intake gal, Tyler, was very friendly and kind and addressed my anxiety when I told her it was my first Covid test and that I was really scared. She assured me that it was quick and not any more uncomfortable that when you mix your wasabi/soy a little too strong at the sushi restaurant. Then, thanks be to God, the administrator of the test, Matt, was extremely patient with me (I am grateful that I thought to go at a not busy time so that I didn’t feel extra anxiety thinking I was holding up the queue). He described what would happen, how long it would take, and told me it would be okay. This helped me stop being jittery and relax enough to give it a try. I got really scared with the first attempt and how it felt, and Matt immediately yet gently removed the swab so that I could take a break. I asked him if it was going to go in further than that and he said “Oh yes” and I immediately started crying, hard. (This would be my only request of him the next time I perhaps have to see him: to intonate causally the ‘yes’ in order to help to minimize anxious patients’ fears going into a second attempt. Other than that little Matt let me take the time I needed (45+ seconds I’d imagine) to collect myself to try again, and suggested I step back to lean on the wall to support myself and be able to relax more. That helped enough to perform the swabs (1 in each nostril), along with his verbal comforting while doing the swab, and it helped me A LOT (I emphasize this) that he counted down the last 4 seconds. I cried again afterwards out of shame for falling apart (I am nearly 40 years old), and Matt told me I did a great job and allowed an elbow bump, though I wish I could’ve given him a hug. Thank you Matt. And Tyler! Heather the midday, middle-aged five year old.

- Verified patient on 2/16

I arrived at 8:30am so I could get in line. When I went into hallway I read a sign that said go back to your car & fill out paperwork. I tried to retrieve paperwork but couldn’t find it. I then called the office #. A very rude women asked if I had a Dr’s referral. She then rudely transferred me to a main # which was no help. I went back into hallway & waited in a line. Then one person said to someone you have to take photo of a code to get you paperwork. I then tried to get photo which took several try’s. I returned to my car & filled it out. It was lengthy & took some time. Finally I submitted it & received a note saying their were 0 patients ahead of me. So I went back into hallway. I looked threw the window on door & saw a patient filling out paperwork on a clip board. So I went in. The window urgent care lady came to window & explained to me I needed to wait in my car fit a text. She said all the rooms were occupied. She was nice. So I did but was concerned because I was the 2nd car there at 8:30am & had all these other patients before me. At 10:30am I was text to come in & go to room 8. So I checked in at window again & was told someone would come out to get me. I then was called to enter the room. The nurse was nice in asking me questions & taking vitals. I asked if I was to receive the regular test & she said yes. She also explained the wait period for results. I was given the test with a protruding stick going into each nostril for 7 seconds in each nostril. She said it would tickle but it didn’t. It was only slightly uncomfortable. Dr Lana then came in. She asked me questions & had me try to smell a alcohol swab. She was very nice & concerned. I felt confident & comfortable with the Dr & nurse. The Dr explained the patient letter sheets the nurse had given me. She was very thorough. At 11am I was released & able to go home.

- Verified patient on 1/3

Went very smoothly, I called and asked how the process works and the lady helped me start and sent me the link to complete everything. My son had his Virtual visit in our truck on our way to the office to get a COVID test done. I called the number and it was less than 5 minutes to get him tested and we were on our way back home.

- Verified patient on 4/23

I called at 2:00 PM to see if the facility had any rapid COVID-19 tests. They informed me they did and they told me I could either walk in or make an appointment. I made an appointment for 4:15 PM. I figured that if I went in at 2 as a walk in I would probably be seen around the same time since typically appointments are seen first. When I arrived, at 4:00 PM I checked in and there were about 5 patients in front of me. I waited for 45 minutes. I asked if they had any updates on when I could possibly be seen as I was now 30 minutes past my appointment time. I was informed that they only had one provider in and they would not be able to provide me with that information. I will say the staff was more than accommodating, apologetic, and helpful. They provided my daughter a toy and a snack. Around 5:30 I had to leave to go get my son. When I arrived back at 5:50, I waited about 10 more minutes before being placed in a room at 6:00. The triage was quick, and the rapid test was done around 6:05. I noted the times because I had two kids with me who were tired and hungry. The rapid test takes about 30-45 minutes to get results. So I figured I would be out of there by 7. My daughter has breathing problems and needed a breathing treatment by 7:30. At 7, I had to leave without seeing a doctor. After 3 hours, I couldn’t wait any longer to be told whether or not I had COVID-19. A quick one second yes or no would have satisfied. However, I was informed they would be throwing out the test and I couldn’t receive results because I was unwilling to wait any longer. I understand they are understaffed, but then don’t make so many appointments. Walk-ins we’re also being taken before appointments. I witnessed this with 2 separate individuals who stated after asking if they needed an appointment, that they would just be walk-ins. I am so disappointed that I wasted 3 hours of my time to get a simple test, and I couldn’t even get results because I have kids I have to take care of. They need to rethink their patient queue and amount of appointments they are allowing with only one provider on staff.

- Verified patient on 7/29

Quick and easy service. Rapid Covid test results.

- Verified patient on 2/13

I had a virtual visit and covid test. Both done professionally and concisely. Thank you!

- Verified patient on 2/1

Had a drive up covid test. Getting scheduled and set up was super easy and quick with fast results!! Just couldn’t be happier

- Verified patient on 2/19

All done on scheduled appointment ontime very kind and friendly Wish more clinics would be like that We did just a PCR test but still well organized and it just work Well done

- Verified patient on 2/16

Covid test and virtual DR visit went smoothly and Dr was very polite and attentive. This was a new experience for me but it went as good as it did.

- Verified patient on 5/28

Excellent experience. In for a Pre-Op physical at Johnston location and COVID test at WDM location. Staff in both locations friendly, helpful and caring. Had to call with several questions over a period of days. Always helpful and timely in reply.

- Verified patient on 1/13

My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.

- Verified patient on 1/1

Went in for a Covid test, absolutely amazing staff!!

- Verified patient on 1/19

I never went inside. ALL Covid testing and sign-up was done outside by instructions clearly stated on their front door and windows…. and I briefly waited comfortably in my car. Easy to navigate the website. Quick test and fast results! My only concern is in re: to the paper result copy you get. It looks almost “homemade” and is in funky print black-n-white. A colored document would “appear” so much more professional and legit. I just hope the “professional Concert event” that I’m attending this weekend will except it as real and legitimate, and won’t think that I made it up myself. It honestly looks like something I could have typed up at home by pulling some “standard form” off the Internet. I am one of those people that came here to get a test NOT because I was ill, but because I needed to show that I have had a TRUE negative result in the past 48-72hrs. as is REQUIRED by this facility, and which I DID!! I thought : “YES, I am UN-vaccinated (for my own personal reasons) but, I am WELL, and I can therefore attend a performance in a very nice and well established performance hall, likely even sitting shoulder to shoulder, because I Legitimately went out of my way to make this test happen.” However, this doc falls short of “appearing” top-notch professional, EVEN THOUGH everyone I came in contact with either by phone or in person at this facility was incredibly professional! An identification stamp, an attached colored brochure representing the clinic, or even a “live” signature (added just before handing it to me) would’ve been better than this. I am just hoping and praying that this works to admit me to this special event, which was always my intent for doing this in the 1st place. Maybe my comments here will help in some small way to improve the professionalism of the documentation that you receive after getting your test done. Everything else about this facility was extremely pleasant and swift. And the employees were terrific! Wait Time = wonderful. Check-in = swift. Booked thru my smart phone. My cost for this test is YTBD due to not knowing up front, because I never called my insurance provider 1st. But I wasn’t worried about that from the get-go. It’s a great place to SUPPORT!!

- Verified patient on 11/12

Amanda, our doctor, was friendly, knowledgeable and thorough. Our experience getting the actual covid test administered was a little rough around the edges, but we made it!

- Verified patient on 4/14

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

I cannot express how grateful I am to have this ProHealth facility nearby. Even in these crazy times, the facility was, as always, clean, dependable and filled w caring employees. I had called my primary for an appointment, thinking I had a severe sinus infection. Understandably, as some of my symptoms overlapped w COViD 19 symptoms (severe headache, dizziness, nausea), she asked me to go to a (different) urgent care instead. I knew better, and went to Pro-Health immediately. While I had the option to make an appointment online, they were running 3 days out, so I tried my luck, and walked in. I knew I could count on their safety protocols. I was the only person in the large waiting room. There was a receptionist on the phone when I arrived, it wasn’t 5 seconds later that a second appeared, took my info (I wanted a rapid COVID 19 test first, in case). He apologetically explained that he would call me on my cell when it was time to come in. I laughed: under the circumstances, I expected to wait upwards of 3 hours! They texted me a link, and I filled out paperwork in the car, then rec’d a link letting me watch my exact place in line, in real time. Clearly, they have some staff dealing w walk-ins, and others with those w appts. I was called in less than 50 mins later! This was my first COVID test, and we’ve all heard stories about that nasal/“brain” swab! This technician was thorough, but gentle. No sudden poke, but gentle twisting in both nostrils, sure to get at different parts of each nostril. I was asked to wait in the room for results, which came back (negative🤗) in less than a half hour. The Dr who came in to follow up about my sinus infection was professional and personable. As I’d had no fever, and was already taking Flonase, he started me on a 6 day course of steroids. 2 1/2 days in, and I already see an improvement!! I have used Pro-Health for years, whenever I was unable to see my primary. I have never once been disappointed. How they can handle the amount of people they are, while keeping patients apart, is nothing short of amazing!

- Verified patient on 1/16

Everything was ok, except for the fact of my having a 9am confirmed appointment (for which I was asked to be there 10 minutes early - so at 8:50AM, which I was!). I didn't know whether to go in to the waiting room or actually wait in the car (though my text had said I should wait in the car, I didn't know if that meant until my appointment time of 9am or when I could actually be seen!). I went in to the waiting room about 7 minutes after 9AM to check & after speaking with the clerk, was told to wait in my car & that the wait time could be an hour PLUS to be seen (mainly due to other walk-ins that had been there when the doors opened at 8AM & didn't have appointments!). I had booked this 9am appointment to get a rapid Covid test (due to my grandchildren having contracted it while I was visiting them in another state the previous week). In most offices, if you have an appointment time scheduled, you are called or seen very close to that time. I wasn't seen for another 45 minutes after my appointment time!! When I was messaged to come into the waiting room, I was again asked to have a seat until my name was called. That happened about 5 minutes later, so I was thankful for that. As I had an important legal phone call that I was required to be at home by 10:30AM for this morning, I was now getting very stressed for getting the test done & leaving so I could get home for this required phone call. I understand the need for getting medical info from a patient and answered all of the med techs questions, but feel I could have answered all of them online (as I have for other doctors I must see also) and saved at least 10 minutes time. Maybe expanding the online information pages to collect history, medications, etc, would help expedite the process more! After the med tech finally got my Covid test done, she ushered me into yet another room (now 2 rooms that would have to be sanitized after I'd left them -IF they indeed are!?!) to sit and wait for my result. I was in that room about 2 minutes when yet another medical person (a man this time) came in to talk with me about the test & what the results could show. It was at this point I reminded him I had already been vaccinated & had no symptoms & asked if they could call me when they got my results as I HAD to get HOME for this phone call (which was to be a hour and 1/2 AFTER my appointment time was scheduled for a simple Covid test. I literally FLEW across town to get home so I could hit the bathroom before the phone began ringing, which it did as soon as I was back to my desk at home only a minute later! Unless I am there at the front door at 8am, I doubt I'll go back to this office again as time doesn't seem to be in my best interest there. Put more online for completing the patient's history prior to them showing up for their appointment (which...oh...may be up to an hour or more later than they've been requested to show for!). Sure would speed up the slow process I think~

- Verified patient on 9/13

I was not expecting the $100 charge for the visit as well as the $70 charge for th Rapid Covid test. I obviously missed something. But you may want to think about making that more obvious in the booking process.

- Verified patient on 1/3

Doon Lab Tests

Lab tests take samples of your blood, urine, saliva, and other bodily secretions, which are then analyzed in a lab to help doctors diagnose and treat certain illnesses. Lab tests can be used to diagnose an illness, detect changes in an existing condition, and monitor how your body responds to a therapy, among other things. They can also be used to monitor the progression of a disease or a set of diseases.

If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.

Some lab tests require no preparation at all, while others may require you to fast for eight to twelve hours before the test in order to avoid erroneous results from certain meals and beverages. Your healthcare provider may advise you to cease smoking, exercising, and taking certain medications and nutritional supplements for many hours or days before your blood test.

Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing. Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing.

A lab worker may use a needle to draw blood from your arm or prick your finger to collect a small sample of blood during a blood test. During a urine test, your physician will ask you to go to the restroom and urinate in a sterile cup, then set your sample on a shelf where a lab technician can pick it up and process it. The personnel at the lab testing facility will demonstrate how to do each type of test.

A lab worker may draw blood from your arm with a needle or prick your finger to acquire a small sample of blood during a blood test. During a urine test, your physician will tell you to go to the bathroom and urinate in a sterile cup, then set your sample on a shelf to be picked up and processed by a lab worker. The personnel at the lab testing facility will demonstrate how to do each test.

Lab Tests FAQs

  • Where should I get a lab test in Doon?

    Doctors commonly order lab tests and can refer you to one or more reputable lab test centers in your area. Lab tests can be performed in Doon urgent care centers, hospitals, and walk-in clinics that specialize in lab testing. Your healthcare practitioner can supply you with a list of lab test providers, or you can use Solv to see what's available in your area.

  • How much do lab tests cost?

    The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full. Those who do not have insurance, on the other hand, will almost certainly face higher costs. Contact lab test providers directly to confirm the cost of your lab test based on your health insurance benefits. The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full.

  • Does insurance cover lab testing?

    Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.

  • How long does it take to get lab test results in Doon?

    Lab test results may be available in minutes, hours, days, or weeks, depending on the type of test performed, lab staff productivity, and your doctor's availability. Some lab test providers let you see your results as soon as they're available online, while others need you to wait for your doctor's answer. Your doctor or the lab provider can give you a more accurate estimate of when your lab test results will arrive.

  • What is a routine lab test?

    A basic lab test may evaluate your red and white blood cell counts to discover if you have anemia, a blood infection, or blood cancer. It may also test fat levels in your blood to determine your risk of heart disease and examine the health of your organs, such as your heart, kidneys, and liver. Your healthcare provider will be able to explain what a typical lab test entails.

  • What STDs can be detected by a blood test?

    A blood test can identify STDs such as syphilis, HIV, hepatitis C, and herpes. Your doctor may order that blood be collected and submitted to a lab, or that you undergo STD testing at a lab test provider. STD test results might arrive in minutes, days, or weeks, depending on the lab test company you work with.

  • Do I need to see a doctor before getting a lab test?

    Before performing specific tests, some lab test providers require a doctor's referral, while others do not. The benefit of seeing a doctor before getting a lab test is that you can assess whether or not you need one based on your symptoms and a physical examination. A doctor can also help you decide which tests are necessary.

  • How can I book a lab test on Solv?

    On our home page, please specify the type of lab service you desire, as well as your location and state. Solv will give you with a list of lab test providers in your area, as well as their contact information, so you can make an appointment right immediately.

  • How long does getting a lab test take?

    The majority of lab tests are completed in a matter of minutes, but certain providers may have extensive wait times that require you to spend up to an hour in the lab. To limit the amount of time you spend waiting for your lab test, schedule an appointment with Solv ahead of time.

  • Should I try at-home lab testing?

    Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.

Sources

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

  1. National Heart, Lung, and Blood Institute. Blood Tests.
    https://www.nhlbi.nih.gov/health-topics/blood-tests
  2. University of California at Santa Cruz. Order Your Own Tests for Sexually Transmitted Infections (STIs).
    https://healthcenter.ucsc.edu/services/self-directed-sti-testing.html
  3. U.S. Food and Drug Administration. Tests Used In Clinical Care.
    https://www.fda.gov/medical-devices/in-vitro-diagnostics/tests-used-clinical-care
  4. MedlinePlus. How to Prepare for a Lab Test.
    https://medlineplus.gov/lab-tests/how-to-prepare-for-a-lab-test/

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