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in Waves, NC

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4.43(599 reviews)
I thought it was extremely easy to book a lab test appointment with Labcorp. Getting the test done was simple and so was the getting the results! Great job putting together something so user friendly.
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2.47(15 reviews)
My wife & I have been there several times when our Dr.'s office was closed our for an X-ray etc. Always capable & professional especially in these trying Covid-19 times. I have no reservations about using them whenever the need arises.
5.0(5 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Zoe and staff listened to my concerns, treated me kindly and professionally, and had a great bedside manner
5.0(3 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

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Recent Lab Tests Reviews (20)

The doctor I spoke with in my virtual visit was very nice, but I don't know if she has actually scheduled me for a test and it's impossible to get to a person. MY post visit paperwork makes no mention of when my test is, but talks about what kind of test it is and what to expect afterwards. I need this before a medical procedure and I don't know how to confirm and get the time of the appointment.

- Verified patient on 2/11

Myself and 2 other people were getting tested for the dreaded co-vid virus all in the same vehicle. We did drive up to the urgent facility and do things there because we were not sure how the process went. After talking to the practitioner which by the way was totally awesome we waited for about 30 minutes. We then proceeded to call the front desk back and just asked how much longer because the practitioner said it shouldn't be much longer after we got off the call with her. The person at the front which was very impersonal said she didn't know. They were very busy. So we continued our wait and an hour has gone by. Finally the guy came out and said he had been waiting for the front to let him know. He was wondering why no one had let him know. By the way he is the only one that does the tests for them. He apologized for the mix up and was very awesome. If it had not been for him coming outside on his own we would probably still be there....... I didn't rate the time because it was ridiculous so less than 1. I didn't rate the staff because I just rated the front desk. It was also less than 1. I did comment about the two people that we dealt with and I give them a 10. The visit could have been all stars if it hadn't been for the one person that is the hub of the facility. They need to start back with any classes 101. I've worked in a doctors office before and the front desk controls the office. That area needs much improvement. These are very hard times and I don't mind to wait my turn but we should have been out of there about 10 to 20 minutes after we got off the phone with the practitioner. Just wanted to say my piece!

- Verified patient on 1/6

We went on short notice with an appointment for a Covid Rapid Test. The lady who checked us in was extremely nice very thorough explaining their service and quickly helped us with the necessary forms. We waited in our car until we were notified by text when they were ready for us. We were quickly escorted to the patient room, where 2 very pleasant ladies went through their process, checked our vitals then performed the Covid Test. We waited about 15 minutes for the results. Another person, probably a P.A., came in with our results explained them for us and even checked my blood pressure again! She was also super nice, very knowledgeable and answered questions. Overall we were impressed with the AFC operation! Well done ladies! We will return to them next time we need care!

- Verified patient on 8/5

I was surprisingly pleased with my visit today! All staff was friendly and informative. I'm a tough one to impress regarding customer care especially since Customer Service in general in Fayetteville is aweful. I cant say enough how well my visit went from checking in to me leaving. Its refreshing to be treated so kindly at an urgent care. My friend and I came in for a COVID test for travel but this kind of customer care matters the most especially when you dont feel well and need medical attention. If I ever need and urgent care again, Ill def come back to thos one!!

- Verified patient on 4/6

It was hard. Had trouble breathing with a mask (asthma). Wanted to fill out forms and deal with everything NOT virtually. So the receptionist let me have the forms in the car. I was there from 8 or so until noon. Dan (EMT) thawed and was fine as did the receptionist. Powell super friendly and appealing. X ray guy fine. Glad I went but not surprised that Covid test was negative and chest x ray ok. Thank God I wasn’t kicked out to be fobbed off on the ER because I did NOT want to go: I am not suicidal. 😜 Bravo Urgent Care! 👩‍🌾

- Verified patient on 11/17

I had a very nice experience with it being my first visit at Cary location. Tested me for COVID and when it was negative asked if I wanted flu test to see if that was what I had. Negative for flu. So she listened to my lungs and diagnosed me with bronchitis. Gave me prescription and recommended trying GoodRx for best price due to no insurance. The nicest thing is after negative COVID test she could have just let me leave but wanted to actually take time and diagnose what was going on with me and help me get better. I really appreciate that! Very nice and friendly staff too! Checked in and waited in my car for nurse to call me. I waited maybe 10 minutes and nurse called and told me to come to a door and was right there as soon as I got to door. Walked me to room and had everything for test ready. Did test and told me about 15 minutes and Dr came in about 15 minutes later. Told me it was negative and asked about flu test and did it and it would be about 20-25 minutes and she was back in about that. She then took time to listen to lungs and diagnose me with bronchitis. I was there maybe an hour/ hour and half and most of it was the time it took for tests to be run. But they were in the room after tests were finished right at time they said it would be to run. I did not have to sit and wait forever for someone to finally come back in each time they ran a test, they were right back in after each one. That was very nice since I was not feeling well and wanted to be back at home. I recommend anyone needing the COVID test or flu test to go to Cary location bc they are very punctual and actually care about what is wrong with you.

- Verified patient on 2/3

I came in for testing due to a sexual assault. I was crying and confused and fragile. These women spoke to me like a friend. They coached me through it all. They gave me recourses and comfort and held my hand the whole way. They make my psychical and mental health. I couldn't have asked for a better staff! They didn't have to do that, but they did and went above and beyond! Whoever over says them. THEIR NAMES ARE MARIAM AND EMMA! PLEASE give these women a raise or something for going the extra mile. PLEASE take care of them, like they took care of me.

- Verified patient on 1/8

First time visiting on 9/10/21 and definitely will not be our last visit if we need after hours care. This place was great! My daughter had an 11pm appt and was actually seen a bit before that time. The lady at the front desk seemed to really enjoy her job. She made getting all checked in such a breeze and was super friendly, sweet, and very informative with explaining the billing process. The nurse was just as nice. She did a great job putting my daughter at ease before she did a swab test. My daughter is such a chatty cat and the nurse went right along with the conversation, which I liked the way she didn’t disregard her and seemed interested in what my daughter was saying or asking her. The doctor was fantastic. Bedside manner was top notch. He explained to my daughter everything he was going to do before he touched or looked at anything on her body. Which I appreciated and i know that put her at ease also. He made fun conversation as well with my daughter and seemed to understand my concerns of why we were there. He answered my questions without hesitation and gave great explanations. As I said above, her appt was at 11pm but we were seen a little before that and was on the way back home by 11:15pm. Great service all the way around. Very friendly and genuine staff and provider. So glad I found this hidden gem! Thanks so much.

- Verified patient on 9/11

Mercy Urgent care is the ONLY location in the entire town of Brevard conducting Covid test before Christmas. While the wait was a touch long, everyone appeared to be understanding, given the tremendous demand for Covid test. The staff was wonderful and very apologetic for the wait times, as they diligently tried to accommodate the needs of each patient. I received a call regarding my test results (thankfully negative) within the 30 minute time frame as promised. I would definitely recommend Mercy Urgent Care.

- Verified patient on 12/24

I did schedule my PCR test on August 4th at 9:00am, get the facility 8:55am. I was asked if had appointment, did say yes. The person who great me was rude,she did finally find my schedule appointment, then went to office (container) and she was on the phone (personal not a business. ) told the person that this guy is waiting so I call you back. I told her that I am here to get a test for traveling, she said that is extra charge, hello look at my schedule appointment I did paid already!!! I did state that I do need this in 24 hours, she said she will put that note. On August 5th by 12 moon still there's no results of my test so I can upload the information to Airlines and destination country. I have to drive back to facility, meet with very kind employee name Veronica, after she get the all the information, I was told the person who took the test day before but the wrong time for results to be needed. If I didn't go and keep waiting, I would miss the timeless for the required upload by the Airlines and destinations country. I was so mad,Veronica did call her Boss and explained that this is urgent. She did ensure me I will get my result by 3pm sharp and I did by 1:20 pm it was emailed. Veronica did awesome job but the girl with s....ty attitude didn't.

- Verified patient on 8/6

Wow! This was my very first CoViD test. I was a little bit nervous. I had the absolute BEST service member named Faith test me. She was outstanding. She even helped me download a QR scanner before I tested. She was kind, helpful, friendly & very professional. She reassured me every step of the way with genuine care. She was efficient & finished my registration & test quickly. Hard to find outstanding service employees who go above & beyond. Faith is a true asset to FreeCovidCare!

- Verified patient on 10/15

My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.

- Verified patient on 12/10

I went there to receive a covid test due to travel. I told the nurse what test I wanted but when the PA came to see me and informed me that I had the wrong test, I could hear the woman behind the door getting testy. She said “Well that’s not what she ordered through the phone..” I apologized because I felt like I had inconvenienced them, but at the end of the day, I am human, we make mistakes. Her comment wasn’t necessary. I checked in at 6p and was seen at 7p.

- Verified patient on 10/20

The nurse and nurse practitioner was really nice . This is my second visit. I initially came to get myself tested, and then I needed to get my girls tested. My issue was with the front desk clerk Cindy, she seemed very flustered as if she was overwhelmed. This is a first because the last front desk associate that was there when i visited Tuesday was very kind and friendly. Cindy had an attitude and clearly cannot handle the front desk on her own.

- Verified patient on 7/30

I came in today for a covid antibody test per my employers request. The nurse who did my test was very nice and professional. However, when I saw Dr. Odell, I believe that’s his name, he was very rude and condescending towards me. I had explained to the nurse that I was still fearful of the covid vaccine but that I was still doing some research, which she encouraged me to do. As should anyone who plans on getting it. Dr. Odell seemed like he was almost pissed off at the fact that I was even there. He said a covid antibody test wasn’t going to tell us anything. I tried to explain to him that I hadn’t been exposed, but he cut me off saying it didn’t matter. I NEVER got the chance to express my concerns about the vaccine or to ask any questions. After his “visit” with me I over heard him in the hallway fussing with the nurse saying he didn’t understand why I was getting an antibody test. As I said before, it was per my employers request. No matter your stance on the vaccine, the way I was treated today was completely uncalled for. I AM NOT ANTIVAX!! I believe you should research anything you put into your body. That is my plan. At the end of the day I was doing what my employer had asked me to do. Dr. Odell’s bedside manner SUCKS and I’m tired of the covid vaccine bullies.

- Verified patient on 9/18

I will not go another urgent care after my experience here. My wife and I went for a Covid test after testing negative at a drive thru a week before. When they called us the nurse noticed my wife struggling and didn’t like her color and told them to put her in a room. The doctor came in and ordered an ekg and told me he had called EMS to come and transport her to the hospital. Our results came back positive before the ambulance arrived. These are the most alert an conscientious people I’ve ever encountered at an urgent care.

- Verified patient on 8/21

Called ahead and was told I could just walk in for a Covid test for my child. We walked in, were asked to sign in and then go back to our car and wait. Then went back in when called, tested in triage and put in an exam room. Then waited for the NP to examine and give the results. Overall the entire process took an hour, which is a long time for a 4yo and 6yo to wait. I will say that absolutely every staff member we encountered was very pleasant, sweet and helpful! I would be willing to return just for the amazing staff!

- Verified patient on 6/14

I appreciate this pharmacy and the owners. They are hardworking and stay so kind and polite despite the high demand of Covid testing, vaccines and every day customers. We all have to remember that they are a pharmacy and they send off specimens and it will take time because of the high demand and they are the ones in the middle. Be kind. Be patient. Don’t forget they are providing us with a local location to go for testing. To the owners: my family appreciates you and you are doing amazing with keeping up! 💐💐💐💐💐

- Verified patient on 1/15

A bit complicated with online check-in through my phone, but we were done once check-in was complicated in 1 1/2 hours for rapid CO-VID test, and appreciated the availability. I have less a concern about the wait, than the technological requirements for check-in which I was able to complete, but I wonder about people less able to do this. My comments are less critical, than constructive suggestion. Because all my questions were not completely clear (though staff were very gracious over the phone), I entered the office to speak “in person” for clarity and was warmly received and kindly treated. One goes to a doctor to “see” a doctor and engage people, and not one’s digital device exclusively. I’m just being honest. This said, I will definitely return should the need arise, and appreciate the service I and my mother-in-law received today!

- Verified patient on 9/22

Did not get the opportunity to have my daughter get her Covid test today, with no appoinment. The lady at the front desk was rude to me, from my point of view. Besides that, and kept going doing some errands in the meantime i receive my phone call for my daughter test but my phone only rang like 3 times or 4, but not more than that. Could not get the phone call. Was not sure if i needed to take my daughter or not. Did not take her. But again, the lady at the front desk was not nice at all. Thank you

- Verified patient on 8/30

Waves Lab Tests

Lab tests take samples of your blood, urine, saliva, and other bodily secretions, which are then analyzed in a lab to help doctors diagnose and treat certain illnesses. Lab tests can be used to diagnose an illness, detect changes in an existing condition, and monitor how your body responds to a therapy, among other things. They can also be used to monitor the progression of a disease or a set of diseases.

If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.

Some lab tests require no preparation at all, while others may require you to fast for eight to twelve hours before the test in order to avoid erroneous results from certain meals and beverages. Your healthcare provider may advise you to cease smoking, exercising, and taking certain medications and nutritional supplements for many hours or days before your blood test.

Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing. Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing.

A lab worker may use a needle to draw blood from your arm or prick your finger to collect a small sample of blood during a blood test. During a urine test, your physician will ask you to go to the restroom and urinate in a sterile cup, then set your sample on a shelf where a lab technician can pick it up and process it. The personnel at the lab testing facility will demonstrate how to do each type of test.

A lab worker may draw blood from your arm with a needle or prick your finger to acquire a small sample of blood during a blood test. During a urine test, your physician will tell you to go to the bathroom and urinate in a sterile cup, then set your sample on a shelf to be picked up and processed by a lab worker. The personnel at the lab testing facility will demonstrate how to do each test.

Lab Tests FAQs

  • Where should I get a lab test in Waves?

    Doctors commonly order lab tests and can refer you to one or more reputable lab test centers in your area. Lab tests can be performed in Waves urgent care centers, hospitals, and walk-in clinics that specialize in lab testing. Your healthcare practitioner can supply you with a list of lab test providers, or you can use Solv to see what's available in your area.

  • How much do lab tests cost?

    The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full. Those who do not have insurance, on the other hand, will almost certainly face higher costs. Contact lab test providers directly to confirm the cost of your lab test based on your health insurance benefits. The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full.

  • Does insurance cover lab testing?

    Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.

  • How long does it take to get lab test results in Waves?

    Lab test results may be available in minutes, hours, days, or weeks, depending on the type of test performed, lab staff productivity, and your doctor's availability. Some lab test providers let you see your results as soon as they're available online, while others need you to wait for your doctor's answer. Your doctor or the lab provider can give you a more accurate estimate of when your lab test results will arrive.

  • What is a routine lab test?

    A basic lab test may evaluate your red and white blood cell counts to discover if you have anemia, a blood infection, or blood cancer. It may also test fat levels in your blood to determine your risk of heart disease and examine the health of your organs, such as your heart, kidneys, and liver. Your healthcare provider will be able to explain what a typical lab test entails.

  • What STDs can be detected by a blood test?

    A blood test can identify STDs such as syphilis, HIV, hepatitis C, and herpes. Your doctor may order that blood be collected and submitted to a lab, or that you undergo STD testing at a lab test provider. STD test results might arrive in minutes, days, or weeks, depending on the lab test company you work with.

  • Do I need to see a doctor before getting a lab test?

    Before performing specific tests, some lab test providers require a doctor's referral, while others do not. The benefit of seeing a doctor before getting a lab test is that you can assess whether or not you need one based on your symptoms and a physical examination. A doctor can also help you decide which tests are necessary.

  • How can I book a lab test on Solv?

    On our home page, please specify the type of lab service you desire, as well as your location and state. Solv will give you with a list of lab test providers in your area, as well as their contact information, so you can make an appointment right immediately.

  • How long does getting a lab test take?

    The majority of lab tests are completed in a matter of minutes, but certain providers may have extensive wait times that require you to spend up to an hour in the lab. To limit the amount of time you spend waiting for your lab test, schedule an appointment with Solv ahead of time.

  • Should I try at-home lab testing?

    Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.

Sources

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

  1. National Heart, Lung, and Blood Institute. Blood Tests.
    https://www.nhlbi.nih.gov/health-topics/blood-tests
  2. University of California at Santa Cruz. Order Your Own Tests for Sexually Transmitted Infections (STIs).
    https://healthcenter.ucsc.edu/services/self-directed-sti-testing.html
  3. U.S. Food and Drug Administration. Tests Used In Clinical Care.
    https://www.fda.gov/medical-devices/in-vitro-diagnostics/tests-used-clinical-care
  4. MedlinePlus. How to Prepare for a Lab Test.
    https://medlineplus.gov/lab-tests/how-to-prepare-for-a-lab-test/

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