PhysicianOne Urgent Care

4.6(27,792)

PhysicianOne Urgent Care is one of the best urgent care providers in the United States. With 27 locations across 24 cities in 3 states, PhysicianOne Urgent Care strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 27 across 24 cities in 3 states

Website: physicianoneurgentcare.com

PhysicianOne Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen PhysicianOne Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 04, 2022 · Mohegan Lake, NY
This urgent care is a very good place to go when you need a Covid test. Very thorough and clean environment.
Jan 04, 2022 · Hamden, CT
The wait time was reasonably short today for covid testing. The staff were professional and very personable.
Jan 04, 2022 · Mohegan Lake, NY
The staff were wonderful and we should all thank them for even being there! A special thanks to Dan the clinical director. Nothing but kindness and compassion even as he was multitasking and believe me it was crowded. The care was great and I felt I got individual attention, energy at the end of the night. I witnessed how well they cleaned everything after each patient!! I rated the wait time as a 3 but this should not be a reflection in the site or the staff. They did everything in their power to keep it as short as possible. They even arrived early to hand out rerun times to walk-in patients who wanted COVID testing. Had they not done this we could have been there for hours waiting our turn!! Thank you to everyone!
Jan 02, 2022 · Mohegan Lake, NY
This has always been my preferred urgent care, no need to try another. Clean facilty and friendly staff that work hard especially during high stress covid times
Jan 02, 2022 · Mohegan Lake, NY
The office offered COVID testing convenient to my home.
Jan 02, 2022 · Mohegan Lake, NY
The office offered COVID testing convenient to my home.
Jan 01, 2022 · Hamden, CT
Was there for a covid test and there were over 50 people in line. Wait time was 6 hrs but staff did the best they could and were very professional.
Jan 01, 2022 · Hamden, CT
Was there for a covid test and there were over 50 people in line. Wait time was 6 hrs but staff did the best they could and were very professional.
Jan 01, 2022 · Hamden, CT
This is the best urgent care I’ve ever been to. April the nurse was fantastic!!! She is so gentle and reassuring. Great job P1 Hamden. You guys are the best!!!!
Dec 24, 2021 · Mohegan Lake, NY
It was Christmas Eve and urgent care was closing down very shortly but my daughter had gotten a splinter in her foot and it was hurting her very badly and they took her in. Great and friendly service!!! Thank you!!!
Dec 24, 2021 · Mohegan Lake, NY
This was my first ti.e. I came for a Covid test, I arrived at 7:45 A.M. and never got in until after noon. I was 17th in line, a d after registration, I was 48. Ridiculous. It should be first come, first serve.
Dec 18, 2021 · Hamden, CT
Kelly at the front desk really helped my son and I out when he needed to be seen ASAP for a quick test. She worked us in despite being near capacity and guided us through the process. Everyone was very personable and did their jobs well and quickly. Definitely coming back.
Dec 18, 2021 · Hamden, CT
The wait time was really long, but it was because of the circumstances around Omicron Covid with everyone trying to get a Covid test at the same time. But overall you were well organized and, although we had to wait a few hours, I was very happy with the process! And it was great to get results today!
Dec 17, 2021 · Hamden, CT
Almost two hour wait but that’s ok I walked in for Covid test. The two front desk ladies were super duper amazing and had a smile that was contagious zzz, nurse was great both ….. there was one person who was having a bad day and pretty rude to just about everyone, that’s why I give the 4
Dec 16, 2021 · Mohegan Lake, NY
This was a quick visit to get Covid antibody test. It was all quick and efficient- aside from the wait time to get in but that was expected at a walk in clinic. People were friendly and room was clean. Phlebotomist was excellent.
Dec 16, 2021 · Hamden, CT
Good went for blood work
Dec 16, 2021 · Hamden, CT
The service and the staff were excellent, however, the wait time was ridiculous waited over three hours for a rapid Covid test!
Dec 11, 2021 · Hamden, CT
Thank you P1UC for coming through in a pinch. We needed Covid tests to attend a concert tonight and they got us in and tested with great service.
Dec 10, 2021 · Mohegan Lake, NY
Went for a covid test nurse and doctor were great. Front desk staff needs to lighten up a bit. Overall very good
Dec 10, 2021 · Derby, CT
While I appreciate the demand for COVID testing over an hour and a half wait time is a lot.

Find a PhysicianOne Urgent Care Location

4.84(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great service from staff to physician. It's why I keep coming back!!! Good Work People!!!
4.75(4.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff very friendly. Caregivers knowledgeable. In and out in a very reasonable amount of time. Would use them again for an urgent care need.
4.61(6.5k reviews)
Everyone is friendly and helpful, from the receptionist to the nurses to the provider. Attentive doctors that listen to concerns and provide detailed and helpful information. They take both physical and mental health into consideration.
4.68(469 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The staff was very courteous, friendly, and very attentive!
4.7(635 reviews)
I am always appreciative of the connivence this office offers.   Today I had a gentleman doctor and I thought although very upbeat and friendly, I was uncomfortable with the religious questions.  I personally believe there is a time and place, at this appointment was not it.  One, I didn’t feel well and the appointment should have stayed about that.  Two, he is  unaware of my circumstances and that was not the place.  I heard how he had converted, he asked me if I did, and it was very uncomfortable because again he had no idea of my circumstances A suggestion to possibly keep the appointment chatter on a lighter note. People coming in don’t feel well to begin with, any kind of heavy conversation may lead to some awkwardness (and it absolutely did).   Faith, and religion should be off the table for light conversation   Thank you.
4.71(476 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

When you first walk you are welcomed by a very caring staff from the receptionist to the provider. Even over the phone they are especially kind and understanding. Thank you physicianone!
4.64(605 reviews)
I feel welcome, and it was very comfortable
4.63(943 reviews)
Cut myself this morning headed over and got two stitches. The staff and the PA were so super nice! They made having to come here and get stitches. Much easier!
4.64(540 reviews)
All went well. You do need to accept cash according to federal law.
4.58(692 reviews)
I had a very good experience. I want to thank everyone at PhysicianOne for their highly professional care and treatment of me.
4.56(430 reviews)
It was my first time coming here and I waited little to no time. Everyone who saw me was sweet and polite.
4.56(539 reviews)
They did a great job. Quick wait times. Thorough follow up. I felt cared for.
4.78(51 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.57(419 reviews)
I do not normally write reviews of any sort, good or bad. However, our experience being here HAD to be recognized. I dont think I have ever come across this level of care. It was STELLAR. My 17 yo daughter had been really unwell with a really bad head cold and really really uncomfortable throat and tonsils. Ran all the usuals, and not so usuals, and everything determined to be viral. Noticing how truly upset and uncomfortable she was, they did not stop there. Dr Gordon and his staff made sure she was at least going to feel better real soon. I could not be happier with the presence of focus, attention and bedside manner this Dr and staff showed us. KUDOS! You guys are true standouts to treatment above and beyond. Thank you.
4.55(524 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Although I had an appointment, I still had to wait a half hour before my turn. I had to explain why I was there to 3 people: the MA, the intern, then the provider. My symptoms included cough, congestion, headache, sore throat. When I came 3 months earlier with similar symptoms, I was prescribed one medication for cough and another for congestion. This time I was not given any prescriptions. I would not have wasted my time if I knew I would not be given a prescription to relieve my symptoms.
4.53(870 reviews)
Each and every staff person was very friendly and professional. It was a positive experience
4.52(693 reviews)
Great Team of professionals!! Check in was quick ana easy.
4.64(375 reviews)
Very professional, listened to me, trusted what I had to say. I’d recommend to anyone
4.51(555 reviews)
The care was great. The dr was very professional and kind They made sure my prescription went to the correct pharmacy I will be using their services again
4.55(571 reviews)
Great. Customer interface from all I met
4.54(511 reviews)
It was amazing! The staff are absolutely fantastic
4.51(394 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Cory was amazing. My only major concern was that I identified that my daughter had a medication allergy and the APRN who saw us prescribed the one she was allergic to (which I picked up at the pharmacy and paid for) and I had to call back and get a different one. If they document allergies, that should not be ignored when prescribing.
4.42(534 reviews)
This is the only place i go they are wonderful and very caring thank you 🙏
4.57(390 reviews)
Took my son for an eye infection and they where Very fast and staff was friendly definitely recommend them. Thank's
4.41(213 reviews)
Everyone went out there way to help. Fantastic Doctor. I booked apt on line. Very easy to do
4.63(236 reviews)
4.62(203 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Very clean and efficient. Med asst Danny and the PA were awesome & friendly as was the front desk staff. I would definitely go back. I waited about 15 minutes. I was a walk in.
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Services

A list of common services offered at PhysicianOne Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

  • Pelvic Exam
  • Pediatric Physical
  • School Physicals
  • Physical Exam
  • Sports Physicals
  • Camp Physical
  • Work Physical
  • School Physical
  • Sports Physical
  • Pre-Employment Exam

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Rash Consultation
  • Psoriasis Treatment
  • Ingrown Hair
  • Skin Infections

Primary Care

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at PhysicianOne Urgent Care. For more details, visit a clinic's individual page

Flu shot

Self-pay: $25

School physicals

Self-pay: $80

Sports physicals

Self-pay: $80

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About PhysicianOne Urgent Care

PhysicianOne Urgent Care, founded in 2008, was one of the first to be accredited and certified by the Urgent Care Association and is an affiliate of Yale New Haven Health and Tufts Medical Center. PhysicianOne Urgent Care has locations throughout Massachusetts, Connecticut, and New York with the headquarters located in Brookfield, Connecticut. Each walk-in clinic is open 365 days per year: 8 a.m. to 8 p.m. during the week and 9 a.m. to 5 p.m. on weekends and holidays with experienced providers always available on-site. Medrite offers walk-in appointments with the option to check in online before you arrive for shorter wait times, and if you cannot make it in to see one of the board-certified physicians. Telehealth is offered 24/7. PhysicianOne Urgent Care services and treatments include: General illness X-rays Minor injuries and cuts Lab services Physicals Flu shots and vaccines Employer services 24/7 telehealth COVID-19 testing

Headquarters

Brookfield, CT

Total locations

27(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

3.6

Other

3.3

Recent Patient Review

"This urgent care is a very good place to go when you need a Covid test. Very thorough and clean environment."
See all ratings and reviews

Frequently asked questions

  • When are PhysicianOne Urgent Care locations open?

    The hours of operation at each PhysicianOne Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical PhysicianOne Urgent Care visit cost?

    The cost of your PhysicianOne Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does PhysicianOne Urgent Care accept?

    PhysicianOne Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the PhysicianOne Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit PhysicianOne Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your PhysicianOne Urgent Care visit will vary based on the actual services you receive

  • Does PhysicianOne Urgent Care treat patients of all ages?

    Healthcare providers at PhysicianOne Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does PhysicianOne Urgent Care offer?

    PhysicianOne Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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