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in Watertown, TN.

The staff is great! Nurses ,doctor receptionist all are so kind. It’s the only urgent care I go to. 😊

Staff was very helpful and professional I felt in good hands and was very pleased with care and prognosis.

Had no problem getting in quickly via online scheduling. The front office staff was exceptionally friendly and helpful. The care I received from the medical assistant to the NP was quick, professional, kind, and attentive.

Been fighting chiggers or poison ivy. Dr. Hood diagnosed poison ivy immediately gave me prescription and I was gone. Good way to go to the doctor. 👍

My first visit to this clinic. I was very impressed with the comprehensive exam, the professional staff and great bed side manner. I will visit again as required.

St Thomas Urgent Care was really a blessing for me. I had been dealing with an ear ache and they diagnosed it and started me on medication right away. From check in to the Doc I was well taken care of. However, the next day I called and left a message with check in to have someone call me to answer two questions and I still have not received a call back. This in no way will prevent me from using  Urgent Care again. I have now received a call back. Four days later but still very much appreciated. I would still recommend this Urgent Csre facility.

I fell going out my door and had a painful swollen foot. The staff was quick to get me checked in and back to X-ray. The staff was very friendly and attentive to my needs. I would recommend them for your medical needs. From check in to check out everyone was kind and professional.

I have been to 2 physical therapists then to 1st doctor in less than a week, with what I thought was a really bad vertigo spell, long story short 1st doctor wasn't concerned even though I pleaded that something was definitely wrong....Dr. Robert Jackson was total opposite! Starting with scheduling, the options were ENDLESS!! How convenient and easy it was to get appointment and very quickly and last minute!!!! As soon as I arrived, the office manager (for the life of me, I can't think of her name😔) greeted me very sincerely and got right to getting me checked in. Within a few minutes I had barely got in the chair to wait before McKenna's smiling face was greeting me ready to start vitals! She was very sweet and caring, listening intently! Took me to the room, and soon after Dr. Jackson came in...first impression very kind face and demeanor! Listened closely to every word of my symptom story which at this point was a weeks worth of episodes....he was very reassuring in a scary situation for me, he immediately did an exam then said he wanted to run all the test and get Started so we could get closer to finding an answer for the way I was feeling! All of my symptoms could be related to so many different things, and he wanted to cover everything....So the tests began immediately...urine, ekg, & blood work! How easy and convenient for a PCP, don't have to go all over town for multiple visits! They even gave me a blanket because I was rather chilly! We got finished with all the test and Dr. Jackson came back in and said he was gonna even try to help relieve or ease symptoms a little until we got blood work back!! Such a great experience and what an absolute pleasure it was meeting the staff! I HIGHLY recommend Dr. Jackson and his team at American Family Care...I live in a small town with tons of Dr.s in-between but it is worth the little extra drive for me to have a good doctor! I will return!!

A friend of ours recommended Saint Thomas Urgent Care to us a few months ago. This is the 2nd time I’ve taken my kids here. Both times we’ve seen Amanda and both visits were exceptional! All staff were very kind, respectful & gave clear instructions. From the simple online checkin process of filling out everything in advance to being called back within 5min of arrival both times. No one likes going to the doctor, especially when they don’t feel well, but this location made the entire experience more pleasant. So for all of the reasons above, we will be back next time we’re ill. If you’re needing an urgent care clinic in the area, I highly recommend Saint Thomas!

This was an awesome experience ! I am so glad I went to this urgent care . Lindsey was wonderful in her care and explanation !

Wait time was awesome. Check in was easy. The doc was very nice and informative, also patient. Staff was friendly too.

Front desk girl was very unhelpful. Doctor and nurse were great.