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in Graysville, AL.

Understandable being a walk in patient next time I will schedule an appointment. NP. Wendel , very professional and knowledgeable.  ( 5 stars )  staff very friendly

Got up this morning with severe in my foot. Didn't schedule an appointment. Did a walk in. The service was very good. However the wait time to be seen was to long.

I am very thankful for the staff at American Family Care. Everyone was so attentive to my needs .Shelia checked and listened to what was going on with me . And called my medication.  Thank you all again

Although my total time at AFC was 2 hours, and much longer than it normally is, I feel like it was an adequate amount of time during lunch hour (peak time when people go). Once I was back in the room, my wait time wasn’t long, or at least it didn’t feel that way.  The NP I saw was lovely but I felt a little frustrated that she didn’t state a diagnosis out loud and it wasn’t until I was on my way out the door when I realized that I was only diagnosed with seasonal allergies. I would have disagreed with this and asked for antibiotics because I can tell this ain’t regular allergies (they have not ever caused this level of discomfort) and it likely a bacterial or sinus infection. This will likely prolong my healing unfortunately.  I was pretty displeased that the MCA/tech who did my steroid injection did so in a manner that seems he was very nervous or it was one of the first times. The needle went in the first time pretty slowly, which made me jump, he pulled the needle back out and used the same needle to then push into my skin again. I’m not thrilled that this happened because it should have been a different needle and there is a far quicker and better way of performing injections (such as dart-like motion which gives more control). I ask that you all do a retraining of performing injections if a nurse, NP, or physician is not the ones to do the injections. Outside of these two negative parts of my review, everything was lovely as usual and I will still come back because everyone here is very friendly and the office is very clean

Didn’t make an appointment. I was involved in a car accident. Went in for pain.

I felt miserable and the ease of getting an appointment, not much wait time and QUALITY care and smiles were ALL worth this visit! Thanks for having a Great Staff!

I suffered an acute injury to my left leg just walking to my car.0-100 pain scale with zero weight bearing.Physician’s care was one traffic light from my job. I pulled up motioned for help,brief explanation given and I was assisted inside per wheelchair,signed in within ten minutes my vital signs were taken and the physician entered within 15 minutes.I was at easy despite the discomfort,I was treated knee braced and wheeled to my car.I had my second worst and best experience and it could not have happened at a better place. Bad with names good with faces !!!! You were the BEST. THANK YOU!!!!!!

I was a “walk-in” and was able to be seen by the staff in a matter of minutes.

I was pleasantly surprised by my experience at American Family Care - The Grove. I was not feeling well the day after Thanksgiving and expected to not only be faced with a long wait but with average service given the holiday. I have never been to an American Care where I felt truly cared for and felt as though the staff and provider truly were concerned for my health and well-being. It was a great experience to be cared for

Nice 👍🏿 work and good job 👏 they’re friendly people and they gave me good hospitality.

I’ve been a patient for many years and I can say the staffing today was excellent, very friendly and empathetic

I walked in without an appointment regarding a possible ear infection. Within a half hour I was on my way to pick up prescriptions. The staff was friendly and the care was excellent. If u need medical care again I will be back and I will recommend the facility to my friends.

This visit was very very good except for one thing… My GPS got me lost despite the fact that I had no problems finding it the first time. My GPS sent me to Wells Fargo down the road onto 280. Of course this is not the fault of American family care. I plan to move out here in this area and if I cannot get an appointment with my regular physician, I will most certainly come to your site! You were most courteous and friendly, and the doctor made me feel safe and secure. I told her everything that’s going on in my life and she truly made me feel better. Thank all of you so much

Scheduled appt online on a holiday when everything was closed but I was able to schedule appointment at 8 o'clock for the next morning using the online process which was very easy and efficient. I had a very painful ear and sinus infection and they took great care of me.

Wanted covid tests due to runny nose. Although it was negative, I was prescribed medicine for symptoms and given thorough understanding of condition. Professional and timely.

All of the ladies were very professional The doctor was very professional Thanks