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in Phoenix Lake, CA.

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4.55(834 reviews)
Urgent care
Lab testing
I made my appointment online and was able to get an appointment for two hours later. Once there, I had to wait 45 minutes to be seen, but luckily my schedule allowed for the wait. Perhaps the Staff needed more time with other patients. I received the care I needed, and I recommend this Clinic.
4.47(116 reviews)
Urgent care
Lab testing
I was able to schedule a 9:00 appointment during the early morning hours.  We had to wait for two other people to check in.  Given the increased volume of patients and people without appointments, we were taken back very quickly.   The doctor was very kind and thorough in her examination.  Her diagnosis was accurate.  I would recommend this provider with respect to the doctor we saw.  We had been to the urgent care the night before, right before they closed and that doctor was not thorough.  He didn’t look at my son’s nose or throat or check his breathing.
4.67(121 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Great first experience. The only issue I have is that no one there answers the phone. We got a prescription sent to a pharmacy (our standard one) and the pharmacy didn’t have it in stock. Because carbon health does not answer the phone, where I could have had them submit the scrip to a new pharmacy, I needed to be the middle person on a wild goose chase between the pharmacy that didn’t have the medication and one that did. This is a very stressful position to be in as a parent with a very sick kid who desperately needs medicine. Other than that one component, I was happy with the experience. I reflected my disappointment under “staff friendliness”, as I wasn’t sure where else to put it. Staff wasn’t unfriendly, they just didn’t answer the phone.
4.53(59 reviews)
Urgent care
Lab testing
This was probably best urgent care I have ever been to.
4.41(41 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Always far exceeds expectations.
4.33(51 reviews)
Urgent care
Lab testing
Came to check a sore throat and easily scheduled an appointment the same day. There wasn’t a wait when I went on a Saturday and I was seen quickly. Check-in was smooth and staff was friendly.
4.7(79 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
It was great. Friendly, and knowledgeable provider.
4.14(94 reviews)
Urgent care
Lab testing
First time here. Clinician had a clear plan for aleviating my issue.
4.33(100 reviews)
Urgent care
Lab testing
Everything was great, especially my nurse practitioner. I have been there several times for everything from a broken bone to covid symptoms this time and it has always been excellent. Can't figured out the star system, but check the highest rating for me. Thanks for your help.
4.44(54 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Urgent care
Lab testing
I went in for a Covid test my original appointment was at 6:30 they were able to take me early at 2:15 Staff was very friendly and polite
4.84(2.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
Overall I was very happy and satisfied with my visit. Scheduling, check in and check out was seamless. I just waited for a bit because I probably came in at a time when they were so busy. Everyone was friendly and the place was clean and accessible. I would definitely recommend them to my family and friends. Thanks and keep it up. 😇
4.65(1k reviews)
Urgent care
Lab testing
Gena, the Medical Assistant was knowledgeable and very helpful -- and kind! Dr Gotleb was great-- quickly diagnosed problem and sent medication to my pharmacy! Thank you🌸
4.6(43 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Close to home. Spotless facility Knowledgeable and kind staff
4.63(2k reviews)
Urgent care
Lab testing
The entire staff was amazing! Very professional! The intske lady was very professional, knd, warm & friendly. The nurse made me feel comfortable and he understood why I was there! The doctor was very informative and listened to me with empathy. She examined my ribs and immediately had a strategy on what she was going to do so she can help me take care of my ribs! The xray tech, even though she was a student, acted very professional & I felt she knew exactly whst she was doing! The outtake nurse was so kind and gentle when she taught me how to wrap my ribs! This was my first time and I felt I was in good hands the entire time! Thank you so much!
4.88(3.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Except for an unusually long wait time (past wait times have been very few minutes) this clinic is a class act…..clean neat friendly efficient thorough professional knowledgeable organized understanding accessible….a health care haven….a concerned ill person finds prompt care and comfort here.
4.7(254 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
Had impacted ear wax removed. (I had a hearing test previously at another place who told me I’d have to go to an ENT to remove it.) Everything from the ease of scheduling to checking in was very efficient. There was very little wait time and all of the staff of kind and professional.
4.55(92 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Urgent care
Lab testing
Great service great staff thank you for your help God bless you
4.86(29 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
This was very easy to make an appointment. The office was extremely clean and neat. Staff was very courteous and efficient. There was no wait time, checking in was easy.
4.8(13k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Urgent care
Lab testing
4.76(115 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Urgent care
Lab testing
My husband & I tested positive for COVID this AM. We both were able to very conveniently make online appointments for medical evaluations within 30 minutes of our requests. The UC Village-Albany Urgent Care clinic is modern and attractive with highly efficient, very welcoming, friendly, professional & personable administrative and medical staffs. All of the medical personnel have very kind and empathetic bedside manners and listened very well to (and heard!) and were responsive to our medical concerns and questions. We both were in and out of our appointments within 30 minutes. We are very appreciative and truly grateful to have your clinic so conveniently located near our home. Please keep up the great work!
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