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in Franklin, TN

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20 instant-book locations

4.84(4.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Recognized symptoms of a UTI. Went online 1 pm. Signed up for a 2:45 appt. Got there, got tested, got a prescription, and was out of there in under a half hour. Couldn’t have been more satisfied with the experience. Highly recommend.
4.44(88 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The care was fantastic with minimal waiting time. This will be my go-to walk-in clinic from now on!
4.49(85 reviews)
4.62(146 reviews)
Been fighting chiggers or poison ivy. Dr. Hood diagnosed poison ivy immediately gave me prescription and I was gone. Good way to go to the doctor. 👍
4.85(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This was an awesome experience ! I am so glad I went to this urgent care . Lindsey was wonderful in her care and explanation !
4.79(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Front desk girl was very unhelpful. Doctor and nurse were great.
4.82(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had no problem getting in quickly via online scheduling. The front office staff was exceptionally friendly and helpful. The care I received from the medical assistant to the NP was quick, professional, kind, and attentive.
4.86(4.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

A friend of ours recommended Saint Thomas Urgent Care to us a few months ago. This is the 2nd time I’ve taken my kids here. Both times we’ve seen Amanda and both visits were exceptional! All staff were very kind, respectful & gave clear instructions. From the simple online checkin process of filling out everything in advance to being called back within 5min of arrival both times. No one likes going to the doctor, especially when they don’t feel well, but this location made the entire experience more pleasant. So for all of the reasons above, we will be back next time we’re ill. If you’re needing an urgent care clinic in the area, I highly recommend Saint Thomas!
4.69(85 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

4.86(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff is great! Nurses ,doctor receptionist all are so kind. It’s the only urgent care I go to. 😊
4.82(3.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Wait time was awesome. Check in was easy. The doc was very nice and informative, also patient. Staff was friendly too.
4.83(278 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I fell going out my door and had a painful swollen foot. The staff was quick to get me checked in and back to X-ray. The staff was very friendly and attentive to my needs. I would recommend them for your medical needs. From check in to check out everyone was kind and professional.
4.9(868 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Staff was very helpful and professional I felt in good hands and was very pleased with care and prognosis.
4.7(97 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I have been to 2 physical therapists then to 1st doctor in less than a week, with what I thought was a really bad vertigo spell, long story short 1st doctor wasn't concerned even though I pleaded that something was definitely wrong....Dr. Robert Jackson was total opposite! Starting with scheduling, the options were ENDLESS!! How convenient and easy it was to get appointment and very quickly and last minute!!!! As soon as I arrived, the office manager (for the life of me, I can't think of her name😔) greeted me very sincerely and got right to getting me checked in. Within a few minutes I had barely got in the chair to wait before McKenna's smiling face was greeting me ready to start vitals! She was very sweet and caring, listening intently! Took me to the room, and soon after Dr. Jackson came in...first impression very kind face and demeanor! Listened closely to every word of my symptom story which at this point was a weeks worth of episodes....he was very reassuring in a scary situation for me, he immediately did an exam then said he wanted to run all the test and get Started so we could get closer to finding an answer for the way I was feeling! All of my symptoms could be related to so many different things, and he wanted to cover everything....So the tests began immediately...urine, ekg, & blood work! How easy and convenient for a PCP, don't have to go all over town for multiple visits! They even gave me a blanket because I was rather chilly! We got finished with all the test and Dr. Jackson came back in and said he was gonna even try to help relieve or ease symptoms a little until we got blood work back!! Such a great experience and what an absolute pleasure it was meeting the staff! I HIGHLY recommend Dr. Jackson and his team at American Family Care...I live in a small town with tons of Dr.s in-between but it is worth the little extra drive for me to have a good doctor! I will return!!
4.27(563 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
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4.52(558 reviews)
I would 100% recommend this company to anyone wanting to check their health status. The process was incredibly easy and done through certified labs. The results are frequently back by the next day.
4.35(516 reviews)
I was able to choose a Labcorp location and schedule an appointment. Check in was easy, and I only needed to provide my name and DOB. They were able to locate my order in their system. They were already aware that my labs were paid for prior to the appointment. I had my labs done on a Wednesday, and I received my results by Saturday. Great experience.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.3(464 reviews)
After receiving my results, I called Quest Lab Testing and discussed the results with a consultation. This consultation filled in my knowledge gaps and made me more aware of my particular situation.
4.23(578 reviews)
I came in one day without an appoint and waited two hours as a walk-in before I had to leave without being tested. I made an appointment through Labcorp for the next day, showed up on time, got tested easily and was on my way in 15-20 minutes. Staff is friendly and helpful.
Bill Icon

Self-pay pricing

Solv ClearPrice™
Clear self-pay prices

No more surprise bills. Solv is committed to making getting healthcare as easy as buying groceries at the store, including knowing the price of care upfront.

4.13(407 reviews)
I highly recommend for anyone thinking of getting tested. From start to finish the whole process was hassle free and and very professional. I had my results very quickly and discreetly couldn't be happier with the service.
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Franklin urgent care centers with 5-star reviews
Ascension Saint Thomas Urgent Care, Hermitage - 4726 Lebanon Pike
Ascension Saint Thomas Urgent Care, Hermitage
Jan 05, 2021 · Nashville, TN
for covid testing: quick in and out experience.
Ascension Saint Thomas Urgent Care, Murfreesboro - 2445 Memorial Blvd, Murfreesboro
Ascension Saint Thomas Urgent Care, Murfreesboro
Dec 11, 2021 · Murfreesboro, TN
I went in for a Covid test. Everyone was real nice . They got back in a room quickly and did the fast test. Not long the nurse practitioner came in. Examined my throat, ears and listen to my lungs.
Ascension Saint Thomas Urgent Care, Franklin - 509 Hillsboro Rd
Ascension Saint Thomas Urgent Care, Franklin
Feb 08, 2021 · Franklin, TN
I was this first patient in on Monday morning for a Covid test. Everyone was extremely friendly and got me in and out quickly.
Ascension Saint Thomas Urgent Care, Nashville - 3024 Gallatin Pike, Nashville
Ascension Saint Thomas Urgent Care, Nashville
Jan 04, 2021 · Nashville, TN
Wait was long but understandable due to an abundance of patients ahead of my appointment time who were getting tested for Covid-19
Ascension Saint Thomas Urgent Care, Madison - 1905 Gallatin Pike N, Madison
Ascension Saint Thomas Urgent Care, Madison
Sep 03, 2021 · Madison, TN
I was willing to drive further just to have an appointment. I liked checking in online and knowing how many people were ahead of me in line. Great care and quick test results.
Ascension Saint Thomas Urgent Care, Murfreesboro (West) - 1144 Fortress Blvd, Murfreesboro
Ascension Saint Thomas Urgent Care, Murfreesboro (West)
Sep 05, 2021 · Murfreesboro, TN
Reception and medical staff were wonderful. I was turned away from other clinics in town who said I could only get a Covid test if I went through their online site, where there were no appts avail! I got right in with you and finally found out I had Covid. I was just so glad to know after days of trying to find out. I will always go here in the future. I’m incredibly grateful. A bonus was not having lengthy paperwork as all my information was in the system from having gone to the clinic across town earlier this year. Thank you!
Ascension Saint Thomas Urgent Care, Donelson - 2412 Lebanon Pike
Ascension Saint Thomas Urgent Care, Donelson
Nov 17, 2021 · Nashville, TN
This was a Covid PCR test as we transit outside the US on vacation. My only real comment is you need to get rid of the pdf version of the new patient info form. Doing that yesterday, then having to transcribe the info, was inconvenient as anything.

Recent Lab Tests Reviews (20)

I have been to this AFC location multiple times (for COVID and non-Covid issues) and have been pleased with my treatment every time! My latest visit was for a Covid test and I knew there would be a long wait. I was informed of my wait time when I arrived, was sent an wait-time update text during my wait and actually got in quicker than anticipated! I truly appreciate this clinic and their staff ( ESPECIALLY DAVID AND JANET)! Janet and David never rushed me while I discussed my symptoms/lack of symptoms, expressed my concerns and answered ALL of my questions during my visit! I can not imagine the stress that health care workers are going through right now (and all throughout the ongoing COVID pandemic), but greatly appreciate the professionalism, caring and friendliness shown by all the members of the Chapman Hwy AFC clinic staff! THANK YOU AGAIN!!!🥰

- Verified patient on 12/30

Justin was especially friendly. He made my anxious daughter feel very comfortable with the Covid testing. Truly a wonderful experience.

- Verified patient on 5/4

I was a sick walk in today, arrived and checked in at 915am and was there close to 4 hours! As I requested a covid test, I was asked to wait in my car and waited there for 2 hours. The provider, Dr. Campbell, spent all of 5 mins with me, ordered a CXR, had that done and waited some more. By the time I chose to leave, I had been there 3 hrs and 45 mins! I've been to the clinic before and never had to wait like this. When you're sick, waiting almost 4 hours feels like an eternity. I feel bad for the provider and staff to be that booked up and overloaded. They need additional hands, MA's and providers! Such a shame, but don't think I'll ever walk in again. Apparently, I should have made an appointment even though it's an urgent care walk in clinic.

- Verified patient on 4/26

Although I had to wait hours to get the test I completely understand and thought the staff was amazing and kind and thorough. I will for sure come there again!

- Verified patient on 9/28

Great experience, I walked in for a rapid covid test. It was going to be a wait due to appointments and other walk-ins so I was able to leave and come back when they were ready for me, which was very convenient. They called me but you could also check where you were on the list through their app. I tested positive and doctor was very consoling and explained everything to do very well.

- Verified patient on 9/9

Staff is very nice and friendly. And very knowledgeable about Germany. Made feel comfortable and calm given my current situation as I came to get a PCR test for my travel to a funeral of my loved one.

- Verified patient on 2/13

Two days into my vacation, I wake up & every breath I take gives me a sharp pain in my left lung. I am a bit scared, have no idea where to go , a local barista suggested AFC Urgent care in Sevierville. I could not thank her enough! Then I experienced great care & a prompt diagnosis . The health news I received wasn't good, but with meds I would recover & be able to make the 2 day drive back home & follow up with my primary. Thank you from the bottom of my heart! I felt welcomed immediately, some tests were done to find out what was going on with me, & the doctor was direct in telling me my diagnosis. Assured me they would be there again if I didn't feel better before I went home. My nerves calmed down & I was able to concentrate on getting better. Great staff in my eyes, would highly recommend to anyone in need of a clinic. Keep it up guys!

- Verified patient on 6/17

In and out quickly for COvid test

- Verified patient on 10/24

I was this first patient in on Monday morning for a Covid test. Everyone was extremely friendly and got me in and out quickly.

- Verified patient on 2/8

I have been extremely sick for four days now and I have been here several times and I always had a great experience but this time they did not offer to take my temperature or check my oxygen all they did was take my blood pressure The doctor did listen to my breathing and then they give me a shot and the doctor told me he was going to give me some medicine they did not do an x-ray on my chest which is extremely congested and feels like I have a horse on top of me it was late when I got there and I understand they were tired and ready to go home but still yet when a sick person comes in you would think they would take care of them as they would if it was in the morning. I was very disappointed and I am still very sick and will probably end up having to go to the hospital maybe that’s where I should’ve went to begin with but I will not use Sevierville Hospital so I have to go to Knoxville and I have no energy and really don’t know that I want to make that drive by myself. I know you can call an ambulance but I don’t feel like this is an emergency but if my breathing does not get better maybe it will be. I just feel like they could have done more as far as check me out instead of just giving me a shot and a Z pack and prednisone and sent me home. I really just feel like they should’ve checked my oxygen they should’ve checked my temperature and they should’ve at least done a chest x-ray I was just very disappointed this time. I recommend them because it is always been a good place but I’m trying to just make it out as the fact that they close at eight and I got there at seven so they were ready to go home. I tested negative for Covid but not that I want that Q-tip shoved up in my nose but I really don’t think they are testing right because it just barely went up in my nose. I feel like they should do a different type of Covid test if they don’t know how to put the Q-tip in the nasal and actually get a good swab. Just makes me wonder do I have Covid and have I exposed others so I am being very safe at home and staying away from everyone because I am so sick I have no energy and I really can’t drive right now. And I don’t really have anyone to help me because everyone has a life and it’s kind of hard to ask them to stop what they’re doing to take me to the doctor that may take hours you never know. I just thought that urgent care was my best bet because it has always been in the past this time I really just feel like they were done with the day and wanted out of there. If I’m not better in a few days I’m going to have to go to the hospital and I don’t want to. Then I will be exposed to all those germs that has been brought in there. I have a very low immune system and catch everything and anything so I’m scared to go to the hospital but at the same time if I get worse or do not get better I’m going to have to when I really feel like the urgent care could’ve helped me better than they did.

- Verified patient on 5/15

Everyone was so sweet and professional. The front staff was very sweet and pleasant. I have to say I was very nervous at first because of the tests but Jessica A did my COVID swab and I never felt uncomfortable then I needed blood work and I never felt the needle. I had to have my EKG done and the first 2 times they said the quality was bad and the other MA was very frustrated, I could tell, but then Jessica came in any fixed something on the machine and made me feel very relaxed and not at all uncomfortable. She is such a sweet nurse. Amanda was my NP and she genuinely was very concerned and took great care of me. I could see how very busy everyone was but I never felt rushed and made me feel like I was the only one that mattered. They even communicated with my PCP. I can’t thank this team or recommend them high enough. Nobody wants to end up in the ER and if this team can help, they do what they can to help but also don’t hesitate to help you understand that sometimes you have to go. Thank you so much.

- Verified patient on 2/5

The video conference went well. The text updates were appreciated. The nurse was professional and kind. Your online site is a bit confusing. It needs to be made clear that at the time of the video conference, the provider will tell you when to go to the clinic for your COVID-19 test. That all you need to do online is schedule the video conference. I had actually signed up for another time slot thinking that I needed to schedule my own Covid-19 test (because back in November, that’s how it was done and the nurse called you after the appointment). I also wondered if I was supposed to be in the parking lot for my video conference and then someone would immediately come out to test me. It just wasn’t clear how it all worked. A clarification on the covid section of your website would be helpful.

- Verified patient on 1/12

There for a Covid test, results were quick and was treated like a friend.

- Verified patient on 8/5

This was by far the best experience I've ever had at a medical provider's office, but even more so at a pediatrician's office. The wait time was minimal, the check-in process being digital on your phone was super convenient. I would absolutely recommend anyone with children use this urgent Care. The provider and staff was phenomenal with my daughter. Their main priority was to make sure that she was comfortable. Once her favorite broke and she was ready to play the nursing staff actually played with her, which absolutely stood out to me. She needed some testing that required a urine sample and once again their top priority was to make sure that she was comfortable. I'd also like to make a special note that in a world with covid, if someone has a fever or is showing any signs of covid people seem to shy away or change their demeanor, ever not one single staff member did in our case. Though she was negative for covid, it was nice to see that they still treated everyone equally. Thank you for that.

- Verified patient on 12/17

Brandy was awesome! I am thankful for the meeting with her. She was thoughtful and insightful. The one thing I did not like is that in order to check in, the instructions on the door (& on recording) stated to scan the qr code. I’m 56 and don’t have a phone that can do that. Most people my age or older aren’t going to know how to do this. Thankfully Brandy had advised to just call in to check in but I never reached anyone but I texted her and she notified the office. If there was a direct line to check in or another link to tap in in order to check in from, would be wonderful! I Definately did not want to come in. Thank you so so much and I am a retired quality assurance tester, so if you need thoughts or someone to test an updated app, please let me know!

- Verified patient on 2/10

Went for a rapid COVID-19 test and Everything but the result was great.

- Verified patient on 1/6

Needed a Rapid Covid test. All 3 staff members that I saw were very nice. I was in and out very quickly. Will go back if needed.

- Verified patient on 2/2

Very professional the NP very thorough and explained things well… great bedside manner did she will call me the next day with test results and covered all bases … great and first time experience with you all… as a fellow Ascension Saint Thomas employee…. I was proud to go there and will go back again if needing urgent care!

- Verified patient on 7/22

I was looking for a local clinic to get a simple test most of all the other clinics was full for not taking patients I contacted this facility and they had availability but you had to be a walk in. The staff was extremely nice especially Yesenia which was the nurse attendant who answered the phone and process my paperwork. These people are extremely nice and professional and if you're in the area I would highly recommend them and their services.

- Verified patient on 9/17

I dropped in for a COVID test. Receptionist is very friendly and professional. Medical staff was professional and knowledgeable.

- Verified patient on 7/30

Franklin Lab Tests

Lab tests take samples of your blood, urine, saliva, and other bodily secretions, which are then analyzed in a lab to help doctors diagnose and treat certain illnesses. Lab tests can be used to diagnose an illness, detect changes in an existing condition, and monitor how your body responds to a therapy, among other things. They can also be used to monitor the progression of a disease or a set of diseases.

If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.If your doctor is unable to make a definitive diagnosis of your disease, or if you are having a variety of symptoms that could indicate a variety of disorders, he or she may request a lab test. To see how you're responding to a drug or to check if you're at risk for certain diseases, lab tests may be performed.

Some lab tests require no preparation at all, while others may require you to fast for eight to twelve hours before the test in order to avoid erroneous results from certain meals and beverages. Your healthcare provider may advise you to cease smoking, exercising, and taking certain medications and nutritional supplements for many hours or days before your blood test.

Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing. Before your lab test, ask your doctor for precise instructions to follow to minimize erroneous results and multiple trips to the lab for additional testing.

A lab worker may use a needle to draw blood from your arm or prick your finger to collect a small sample of blood during a blood test. During a urine test, your physician will ask you to go to the restroom and urinate in a sterile cup, then set your sample on a shelf where a lab technician can pick it up and process it. The personnel at the lab testing facility will demonstrate how to do each type of test.

A lab worker may draw blood from your arm with a needle or prick your finger to acquire a small sample of blood during a blood test. During a urine test, your physician will tell you to go to the bathroom and urinate in a sterile cup, then set your sample on a shelf to be picked up and processed by a lab worker. The personnel at the lab testing facility will demonstrate how to do each test.

Lab Tests FAQs

  • Where should I get a lab test in Franklin?

    Doctors commonly order lab tests and can refer you to one or more reputable lab test centers in your area. Lab tests can be performed in Franklin urgent care centers, hospitals, and walk-in clinics that specialize in lab testing. Your healthcare practitioner can supply you with a list of lab test providers, or you can use Solv to see what's available in your area.

  • How much do lab tests cost?

    The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full. Those who do not have insurance, on the other hand, will almost certainly face higher costs. Contact lab test providers directly to confirm the cost of your lab test based on your health insurance benefits. The cost of a lab test is determined by several factors, including the type of test, your location, whether you have insurance, and the fees charged by the lab test provider. Many health insurance providers will cover the cost of lab testing in part or in full.

  • Does insurance cover lab testing?

    Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.Many health insurance plans will cover lab tests that your doctor determines are medically necessary for your illness. The easiest way to find out if your health plan covers lab testing is to contact your insurance carrier directly or ask the lab test provider to check your insurance benefits and verify price.

  • How long does it take to get lab test results in Franklin?

    Lab test results may be available in minutes, hours, days, or weeks, depending on the type of test performed, lab staff productivity, and your doctor's availability. Some lab test providers let you see your results as soon as they're available online, while others need you to wait for your doctor's answer. Your doctor or the lab provider can give you a more accurate estimate of when your lab test results will arrive.

  • What is a routine lab test?

    A basic lab test may evaluate your red and white blood cell counts to discover if you have anemia, a blood infection, or blood cancer. It may also test fat levels in your blood to determine your risk of heart disease and examine the health of your organs, such as your heart, kidneys, and liver. Your healthcare provider will be able to explain what a typical lab test entails.

  • What STDs can be detected by a blood test?

    A blood test can identify STDs such as syphilis, HIV, hepatitis C, and herpes. Your doctor may order that blood be collected and submitted to a lab, or that you undergo STD testing at a lab test provider. STD test results might arrive in minutes, days, or weeks, depending on the lab test company you work with.

  • Do I need to see a doctor before getting a lab test?

    Before performing specific tests, some lab test providers require a doctor's referral, while others do not. The benefit of seeing a doctor before getting a lab test is that you can assess whether or not you need one based on your symptoms and a physical examination. A doctor can also help you decide which tests are necessary.

  • How can I book a lab test on Solv?

    On our home page, please specify the type of lab service you desire, as well as your location and state. Solv will give you with a list of lab test providers in your area, as well as their contact information, so you can make an appointment right immediately.

  • How long does getting a lab test take?

    The majority of lab tests are completed in a matter of minutes, but certain providers may have extensive wait times that require you to spend up to an hour in the lab. To limit the amount of time you spend waiting for your lab test, schedule an appointment with Solv ahead of time.

  • Should I try at-home lab testing?

    Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.Privacy, convenience, and accuracy are all advantages of at-home lab testing. Some at-home lab testing services, however, may not be covered by your health insurance plan. Some healthcare practitioners may seek additional lab tests to corroborate their diagnosis of specific health concerns. Consult your doctor to see if at-home lab testing is appropriate for you, given your unique health situation.

Sources

Solv has strict sourcing guidelines and relies on peer-reviewed studies, academic research institutions, and medical associations. We avoid using tertiary references.

  1. National Heart, Lung, and Blood Institute. Blood Tests.
    https://www.nhlbi.nih.gov/health-topics/blood-tests
  2. University of California at Santa Cruz. Order Your Own Tests for Sexually Transmitted Infections (STIs).
    https://healthcenter.ucsc.edu/services/self-directed-sti-testing.html
  3. U.S. Food and Drug Administration. Tests Used In Clinical Care.
    https://www.fda.gov/medical-devices/in-vitro-diagnostics/tests-used-clinical-care
  4. MedlinePlus. How to Prepare for a Lab Test.
    https://medlineplus.gov/lab-tests/how-to-prepare-for-a-lab-test/

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