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in Carefree, AZ.

Woke up for the third day straight with an earache. Around eight AM I tried to make an appointment, but nothing was available. I walked in and was told there would be a 40 minute to one hour wait. I was seen approximately three hours later.

The scheduling on line went pretty well. I did not have a SOLV account and I was a new member. Now it should go smoothly next time.

Had appt for 5:10 I was seen by 5:20 which us rare at urgent care. Staff was friendly and helpful. Will definitely use them again!

3 1/2 hour wait is unacceptable considering I had an appointment . My visit lasted about 5 minutes and was just referred to my primary care.

Came in because of coughing and drainage... was told it was allergies because that Benadryl worked better on symptoms than Nyquil and drainage has been clear..But I was having same symptoms as the other 3 people who have also been sick in same household. Was prescribed Zyrtec..

I’ve been going to this location for several years always received good care til yesterday. I’m struggling to breath I tell her what’s been going on over the last month. I don’t feel she listened very well.  She was in the room 5 minutes if I’m lucky. Says something about giving me something for post nasal drip. She never checked my nose eats throat. She listened to me breath and that was it!  Worst care I’ve ever had. I will find a new urgent care to go to.

Your checkin paperwork is about the stupidest fucking thing I've ever dealt with in my life. making a sick person rewrite their name and date of birth five times on the same sheet of paper is so fucking ridiculous. Really what kind of dipshit is in charge of your forms over there they should be fired immediately for being a dumbass. Unless I'm literally dying and I don't have any other option I won't be back.

Great Staff, although very busy- they did  a great job of managing the front and getting everyone cared for as soon as they could!

Susan Eller is excellent at this location! I have ear wax build up and she removed my ear wax! I highly recommend this NextCare !

Victoria Victoria Victoria is greeeaaattt!!!!!!!!!!!! I appreciate your! -Lance Castillo

All the Staff were awesome from check in thru evaluation and treatment.

Scheduled an appointment was in 10 minutes later than appointment scheduled. Other than that great visit.

Able to schedule an appointment online  with ease. Check-in was made easy by filling out forms ahead of appointment. Waited for 20 min after scheduled appointment time but that is understandable and also made clear when scheduling that it’s an “estimated” time. PA immediately focused on my symptoms, prescribed necessary medications and answered all of my questions. All the staff were courteous and competent. I will not hesitate to return if I need urgent care in the future.

Had nfection start in the morning was seen by that night and received the medication the very next morning friendly and fast.

I always get greeted when I go to this urgent care they already know me and my family the secretary was super helpful trying to figure out why I was having trouble scheduling through the app I was happy with the care I received and would highly recommend this urgent care to whoever is looking for a provider who cares and takes the time to listen and help them with their health thank you for everything you do I appreciate it.

I couldn't have been in a more concerning and uncomfortable position. I was in Phoenix for a work trip and all of the sudden my face started swelling. But luckily, as fate would have it, I came to the right place. P.A. Elizabeth Williams spotted my issue right away. I had an extreme case of sinusitis. She knew exactly which antibiotics I needed. Her assistant, Jose, gave me a shot and I was feeling better within minutes. She really took the time to make sure that I was on the right track, and gave me in depth information as to how I should go about the healing process. She even called me the next day to check in on.me and give me more valuable consultation. In short, The staff here is amazing. Elizabeth Williams is a lifesaver. I am extremely thankful that I happened upon this urgent care location. I'm 111 percent better than I was. And it's all thanks to P.A. Williams.

The doctor was kind. All staff was extremely nice.

I was very happy with how my appointment went. Very friendly and very thorough. They all showed they cared and happy to say I am already on the mend from covid.

It was all gd doctor or pa. Was gd only problem on line checking and from are a pain in ass. Other was not to bad .they didn't ask people to wear masks and they differently needed to be wearing them. Full houses and I was the only one wearing a mask and workers