Patient First

2.93(1,617)

Patient First is one of the best urgent care providers in the United States. With 76 locations across 61 cities in 4 states, Patient First strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 76 across 61 cities in 4 states

Website: patientfirst.com

Find a Patient First Location

2.49(37 reviews)
Best experience Ive had in a medical facility.. better than even going the the hospital for non-emergency care. Excellent wait time, you get to see a real Medical Doctor and they treat you like you were at a hospital.. taking blood pressure and etc. Awesome! The price is very reasonable too and especially for someone like me having to pay out of pocket since my insurance doesn't kick in until next month. Overall definitely would refer family and friends there first and foremost!!!
2.48(21 reviews)
This clinic was clean and efficient. I was happy with how quickly they got me in and out.
2.47(71 reviews)
Had a very brief wait on my visit today. Everyone was friendly and doctor took care of my issue.
2.41(69 reviews)
2.4(45 reviews)
2.12(25 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

It was the best! My husband was very sick, he HATES going to the doctor, so when he asked to make him a doctors appointment, I know it's serious. Since we live so far away I called and got the tele-health visit. Filled out the request, someone called me back almost immediately, my wait time for the doctor was less than 5 minutes and she was wonderful. Will definately use this system again. Hubby is on his way to recovery! Thank you Patient First!
2.11(27 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

2.0(8 reviews)
1.8(5 reviews)
Heading to this one (in Phyllis Green) this morning. Have been there quite a few times in the past 5 years and have always been treated well. Staff is friendly, thorough, and takes time to listen and explain. I’ve had labs, xrays, throat swabs, and always felt good about my experience. Rooms could use some updating but that is all cosmetic. Treatment has been excellent.
1.0(0 reviews)
1.0(2 reviews)
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Services

A list of common services offered at Patient First locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Pink Eye
  • Hives Treatment
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Patient First. For more details, visit a clinic's individual page

Pregnancy test

Self-pay: $55

School physicals

Self-pay: $49-$96

Tuberculosis Blood Test

Self-pay: $49-$96

Drug test

Self-pay: $41

Sports physicals

Self-pay: $49-$55

Laceration repair (stitches)

Self-pay: $99

Camp physical

Self-pay: $49-$55

Rapid COVID-19 antigen test

Self-pay: $53

Base office visit

Self-pay: $129-$137

X-ray (chest)

Self-pay: $99

X-ray (arms, hands, legs, or feet)

Self-pay: $99

10-panel drug test

Self-pay: $55-$115

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Patient First

Patient First opened its first medical center in 1981. It offers a variety of primary and urgent care services at 77 clinics across the mid-Atlantic region of the United States, and all its clinics are open to serve patients seven days a week between the hours of 8 a.m. and 10 p.m. Patient First is accredited by the National Urgent Care Center Accreditation to ensure its patients receive the best possible urgent care experience available. This urgent care provider offers telehealth and in-person healthcare without requiring an appointment. Patients can be evaluated, diagnosed, and treated during a single visit and receive on-site lab services, X-rays, and medication prescriptions. Patient First says it cares for 60% of diagnoses typically seen in hospital emergency rooms, but for a fraction of the cost. Some of the many conditions treated at Patient First urgent care centers include infections, fractures, allergies, cuts, and burns.

Headquarters

Richmond, VA

Total locations

76(See all locations)

Overall rating

Highest rated for

Bedside manner

2.0

Timeliness

1.9

See all ratings and reviews

Frequently asked questions

  • When are Patient First locations open?

    The hours of operation at each Patient First location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Patient First visit cost?

    The cost of your Patient First visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Patient First accept?

    Patient First accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Patient First location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Patient First locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Patient First visit will vary based on the actual services you receive

  • Does Patient First treat patients of all ages?

    Healthcare providers at Patient First locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Patient First offer?

    Patient First locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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