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Woke up for the third day straight with an earache. Around eight AM I tried to make an appointment, but nothing was available. I walked in and was told there would be a 40 minute to one hour wait. I was seen approximately three hours later.

I couldn't have been in a more concerning and uncomfortable position. I was in Phoenix for a work trip and all of the sudden my face started swelling. But luckily, as fate would have it, I came to the right place. P.A. Elizabeth Williams spotted my issue right away. I had an extreme case of sinusitis. She knew exactly which antibiotics I needed. Her assistant, Jose, gave me a shot and I was feeling better within minutes. She really took the time to make sure that I was on the right track, and gave me in depth information as to how I should go about the healing process. She even called me the next day to check in on.me and give me more valuable consultation. In short, The staff here is amazing. Elizabeth Williams is a lifesaver. I am extremely thankful that I happened upon this urgent care location. I'm 111 percent better than I was. And it's all thanks to P.A. Williams.

That they would answer the phone after being checked out for questions been calling no answer for 2 days. Customer service not the BEST!!!

Everything went well. PA was excellent. Answered all my questions and was very knowledgeable. Xray was done and xray tech was very professional. Will definitely use facility again. Would recommend.

Made appt and waited about an hour after that time to be seen. NP did not seem interested in prescribing meds for my kids who were coughing up brown phlegm and have had audible bubbling/crackling when they lie down. I asked—am I confused? Is coughing up brown not an indicator that they need antibiotics? She confirmed that it is, but not in their case because “they’ve been coughing for so long.” Make it make sense. Staff super friendly and efficient. Will not go back because of quality of medical care.

Front desk staff was very kind and helpful as it was our first visit, I had a handful of questions. Wait time was the fastest I’ve ever experienced as a walk in! Medical staff was very kind, attentive and informative. So very thankful we came to this location. Highly recommend this staff and location! Only complaint was the restroom was a little dirty but people were using it back to back